johncons-blogg

Måkefamilien i Leather Lane: Nå virker det som at måkeungene såvidt har begynt å lære å fly. Hvor den tredje måkeungen har blitt av, det vet jeg ikke

4. juli 2009

Leather Lane Måkeunger på taket i Leather Lane Musikkvideoer YouTube
Fler bilder fra Liverpool. (Eller er det London?) (In Norwegian)

3. juli 2009

Adelphi Hotel Eberle St. Erik Ribsskog (Bilder) Leather Lane Liverpool Måkeunger på taket i Leather Lane Mobilbilder Tesco

Her er en e-post fra the Financial Ombudsman. Jeg tror ikke jeg skal ha noe mer med de å gjøre, siden de har slaver som jobber der, virker det som

Google Mail – Your letter, which have your ref: 7568397/ST/CCCH, that I recieved today

Erik Ribsskog

<eribsskog@gmail.com>

Your letter, which have your ref: 7568397/ST/CCCH, that I recieved today

Taylor, Stephen (CCD)

<Stephen.Taylor@financial-ombudsman.org.uk>

Fri, Jul 3, 2009 at 4:49 PM

To:

eribsskog@gmail.com

Thank you for your email.

I had issued the complaint form at the request of my

colleague, Rose Cox, as I understand you

were interested in persuing this complaint also in addition to the complaint

Rose has been looking at.

Stephen Taylor

Consumer Consultant

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 26 June 2009 19:25
To: Taylor, Stephen

(CCD)
Subject: Your letter, which have your ref: 7568397/ST/CCCH, that

I recieved today

Hi,

I can't see that I have contacted you at all.

Could you please tell me which enquiry it was that initiated your

letter, since this isn't explained

in your letter, and not eighter in the enclosure, the

complaintf-form.

Thanks in advance for your help.

Sincerely,

Erik Ribsskog

This e-mail and any attachments are confidential

and may be subject to legal privilege. If you are not the intended recipient,

please notify the sender immediately and delete this e-mail and any attachment

from your system. If you are not the intended recipient you must not copy,

disclose or take any action in reliance to it.

This e-mail and any attachments have been checked by

virus detection software before transmission. You should carry out your own

virus checks on the contents of this communication. We accept no liability for

any loss or damage which may be caused by software viruses or by interception or

interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in it. The

statements and opinions expressed in this e-mail are those of the author and do

not necessarily reflect those of the Financial Ombudsman Service Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

Kingdom. Registered as a limited company in England and Wales No. 3725015.

Registered office as above.

3. juli 2009

E-post Slavearbeid? The Financial Ombudsman Service

E-post fra ANSA. (Jeg trodde at de allerede hadde skrevet til meg, men de har kanskje mye å gjøre, og surrer litt?) (In Norwegian)

Google Mail – SV: Problemer med Lånekassa

Erik Ribsskog

<eribsskog@gmail.com>

SV: Problemer med Lånekassa

Britt.Ystebo@ansa.no

<Britt.Ystebo@ansa.no>

Fri, Jul 3, 2009 at 12:10 PM

To:

eribsskog@gmail.com

Hei Erik,

Takk for mail.

Pga. ferieavvikling er din henvendelse

dessverre ikke blitt besvart. Hvis problemstillingen fortsatt er uløst hver

vennlig å ring meg dirkete for en raskere bistand, tlf. 22477604.

Med vennlig hilsen

Britt Ystebø

Rådgiver

Tlf: 22 47 76 04

ANSA – Association of Norwegian Students Abroad

Storgata 19, 0184 Oslo Tlf: 04544

Fra: Erik Ribsskog

[mailto:eribsskog@gmail.com]

Sendt: 8. juni 2009 14:44

Til: ANSA

Studieinformasjonen

Emne: Problemer med Lånekassa

Hei,

har dere noe råd om hvem man bør kontakte hos Lånekassa, for å få til å

ta seg sammen litt?

Altså, jeg studerte i Sunderland, og måtte avbryte studiene, fordi studielånet

var fire måneder

forsinket og jeg mistet kontrollen på økonomien min, som medførte at

jeg måtte bruke tiden

min på å få kontroll på regninger og alt mulig annet, og fikk ikke

brukt så mye tid på studier.

Jeg hadde også noe personlige problemer, så da fikk jeg godkjent fra St.

Hanshaugen

Trygdekontor, seinere i 2005, at jeg hadde en sykmelding for det

skoleåret.

Og sosionom faktisk, kontaktet Lånekassa, angående studielånet mitt, og

forklarte om min

situasjon da, sommeren 2005.

Så ble jeg jaget til England, må man si, uten noe annet enn det jeg hadde på

meg av klær

osv.

Altså alt av viktige papirer mm. lå i Norge, og jeg fikk ikke noe hjelp av

politiet, enda noe

slags kriminelle jagde meg fra gården til onkelen min, så ville ikke

politiet gi noe hjelp,

når jeg ringte de.

Så jeg hadde ikke fasttelefon, eller noen ting, de første årene jeg

bodde i England, og

jeg fikk ikke posten min hit heller.

Men jeg ringte Lånekassen ifjor, og forklarte om alt dette i detalj, i en lang

samtale.

Og da sa Lånekassa, at om jeg sendte dem brevet fra Trygdekontoret på

St. Hanshaugen.

Om at jeg var sykmeldt for skoleåret 2004/05, så kunne jeg få studielån igjen,

ble vi enige

om, etter en lang samtale.

Så sendte jeg dem det brevet, nå i mars.

Og nå så har jeg prata med tre forskjellige hos Lånekassa, og de har gått

tilbake på den

avtalten, som jeg hadde førstemann ifjor, om at hvis jeg fant det

brevet, fra St. Hanshaugen

Trygdekontor, og sendte dem det, så ville jeg igjen være berettiget til

studielån.

Det ble jeg enig om med Lånekassa ifjor, på telefon.

Men nå, så sier de masse annet tull, og går tilbake på den avtalen jeg hadde

med han som

jobba der, ifjor.

Også sier en leder der, på utenlandskontoret, som jeg prata med idag, han sier,

at

'den samtalen finnes det ikke spor av nå'.

Men, det er vel ikke min feil at de ikke logger samtalene sine der?

Det er jo bare dumt av Lånekassa å ikke gjøre det.

Men det skal jo ikke jeg straffes for, at de ikke har orden i sysakene sine

der, og logger samtalene.

Så bare legger han overordnede der på, midt i samtalen, fordi jeg ikke

lar han patronisere meg.

For jeg har gjort sånn som jeg ble enig om, med han hos Lånekassa på telefon

ifjor.

Også begynner de andre der, og gå tilbake på det som ble sagt på telefon ifjor,

og finner på

mye paragrafer og lignende da.

Det mener jeg, at det hører ingen steder hjemme, å tulle sånn med folk som vil

ha ferdig

utdannelsen sin.

Så jeg lurer på om dere har noe råd, om hvem man burde prate med der, om sånt.

Med vennlig hilsen

Erik Ribsskog

3. juli 2009

ANSA E-post

Måkefamilien i Leather Lane: Det rommet som ligger under der måkefamilien holder til, det er sannsynligvis pauserommet hos City of Angels frisørfirma

2. juli 2009

Leather Lane Måkeunger på taket i Leather Lane Mobilvideoer YouTube

Jobbsøking i England. E-post til Working Links, om grad fra HiO/NITH og problemene på Arvato, osv. (In Norwegian)

Google Mail – Link to employment-case ++

Erik Ribsskog

<eribsskog@gmail.com>

Link to employment-case ++

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jul 2, 2009 at 3:55 PM

To:

Danielle.Kershaw@workinglinks.co.uk

Hi,

thank you very much, for all the fine advice, in the meeting today!

Here's the link to the employment-case I have, against Arvato, that I mentioned

in the meeting today:

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

(This file, explains a lot about the initial problems there, by the way:

http://www.scribd.com/doc/4661735/7 ).

And here are the phone-numbers I mentioned, to the University-colleges, HiO and NITH, who don't want to

send me a degree, in Oslo:

HiO. +47 22 45 20 00

NITH: +47 22 05 99 99

(I also have tried to call, to the University of Sunderland, to try to get them, to send me some copies of

my language-test result, and some files, from my Final Year Project there, but I haven't managed to get

this sorted yet, but I can speak more with you, about this, in the next meeting).

I'm also enclosing a copy of my earlier CV, like we agreed on, in the meeting today, where all my

work-experience, should be listed, also the the work-experience, from before 1996, that isn't listed

on the new CV.

I'll also forward you copies of the application e-mails, later, if it's alright, so that you can see, if you think

I write them right, or not, if that's ok.

Hope this is alright, and thanks again for all the advice in the meeting!

Yours sincerely,

Erik Ribsskog

CV – Erik Ribsskog.rtf
8K

Og svar dukket forresten opp ganske raskt:

Google Mail – Link to employment-case ++

Erik Ribsskog

<eribsskog@gmail.com>

Link to employment-case ++

Kershaw, Danielle

<Danielle.Kershaw@workinglinks.co.uk>

Thu, Jul 2, 2009 at 3:59 PM

To:

Erik Ribsskog <eribsskog@gmail.com>

Good afternoon Erik,

Thank you for remembering to email me your

CV and the files you mentioned. This will help me a lot, thank you and I look

forward to meeting with you again next week.

Take Care,

Danielle Kershaw

Personal Consultant.

From:

Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 02 July 2009 15:56

To: Kershaw, Danielle

Subject: Link to employment-case

++

Hi,

thank you very much, for all the fine advice, in the meeting today!

Here's the link to the employment-case I have, against Arvato, that I

mentioned

in the meeting today:

http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation

(This file, explains a lot about the initial problems there, by the

way:

http://www.scribd.com/doc/4661735/7 ).

And here are the phone-numbers I mentioned, to the University-colleges,

HiO and NITH, who don't want to

send me a degree, in Oslo:

HiO. +47 22 45 20 00

NITH: +47 22 05 99 99

(I also have tried to call, to the University of Sunderland,

to try to get them, to send me some copies of

my language-test result, and some files, from my Final Year Project

there, but I haven't managed to get

this sorted yet, but I can speak more with you, about this, in the next

meeting).

I'm also enclosing a copy of my earlier CV, like we agreed on, in the

meeting today, where all my

work-experience, should be listed, also the the work-experience, from

before 1996, that isn't listed

on the new CV.

I'll also forward you copies of the application e-mails, later, if it's

alright, so that you can see, if you think

I write them right, or not, if that's ok.

Hope this is alright, and thanks again for all the advice in the meeting!

Yours sincerely,

Erik Ribsskog

The information contained in this e-mail is confidential. It is intended only for the stated addressee(s) and access to it by any other person is unauthorised. If you are not an addressee, you must not disclose, copy, circulate or in any other way use or rely on the information contained in this e-mail. Such unauthorised use may be unlawful. If you have received this e-mail in error, please inform us immediately and delete it and all copies from your system. Commercial matters detailed or referred to in this e-mail are subject to a written contract signed for and on behalf of Working Links.

PS 2.

Jeg lurer forresten på om hun Danielle, (Kershaw), hos Working Links, er i slekt med Nick Kershaw, jeg.

Det var litt artig.

PS 3.

Her er mer om dette:

2. juli 2009

Arvato Danielle Kershaw HiO Jobbsøking i England Musikk Nick Kershaw NITH Working Links YouTube

Fler bilder fra Liverpool. (In Norwegian)

PS.

Jeg var på møte med Danielle, på Working Links idag.

Jeg nevnte at jeg hadde vært på the Jobcenter, i et annet møte, en halvtime tidligere, og at de hadde skrudd av alt lyset, i lokalet, fra taket, siden det var så varmt.

Men hos Working Links, så hadde de air-condition.

Så jeg nevnte at jeg syntes synd på the Jobcenter, som ikke hadde air-condition.

Hun Danielle, spurte om jeg hadde med noen jobbannonser fra the Jobcenter.

Og da viste jeg en jeg hadde printet ut, litt for raskt, fra den maskinen hos the Jobcenter.

For det viste seg, at den jobben, var fra Randstad, vikarbyrået jeg jobbet for, for noen år siden, da jeg jobbet på Microsoft-aktiveringa, her i Liverpool.

Så jeg forklarte det, at de var involvert, i arbeidssaken, som jeg har, mot Bertelsmann/Microsoft.

Så viste det seg, at hun Danielle hadde også jobbet for Randstad.

Og hun sa, at hun hadde blitt ‘messed around’ av Randstad.

Hun hadde begynt på Orange-kampanjen, som også var for Arvato, i the Cunard Building, i de samme store kontorlandskapene, der hvor jeg også jobbet, for Randstad, Arvato og Microsoft.

Fordi, Orange hadde gratis bredbånd, i en periode, sikkert koblet opp mot noe pakkeordning, eller noe.

Men da hadde hun Danielle bare jobbet der en uke, så orka hun ikke mer.

For hun skjønte ikke seg på alle de tekniske uttrykkene, altså terminologien, i jobben.

Hun skjønte seg på kundebehandling og slikt, men hadde vel antagelig ikke fått god nok opplæring, i jobben.

Og det Randstad gjorde, var at de nektet å betale henne noe av lønnen, for den uken hun hadde jobbet.

Og Randstad nektet å gi henne et P45-skjema, som er en slags lønns- og trekkoppgave.

Så da fikk hun heller ikke arbeidsledighetstrygd.

Så Randstad ødela livet hennes, virka det som, på henne.

Dette var kanskje noen år siden, jeg vet ikke helt.

Jeg hadde også problemer med å få P45-skjemaet fra Randstad, som jeg trengte for å levere selvangivelsen, the tax-return, her i forfjor, var det vel, og måtte gå dit mange ganger, og fikk først ikke den.

Så jeg tror at de, Randstad og Arvato, har ødelagt mange folks liv, her i byen.

Jeg nevnte mer fra arbeidssaken, at jeg måtte sitte å svare danske samtaler, hele dagen, og at dansker snakker uklart.

Og sa at det var som om hun måtte svare skotske eller walisiske samtaler.

Hun sa at det var som å ta samtaler på Geordie-dialekt, og det er kanskje det nærmeste man kommer dette i England.

Men jeg tror norsk og dansk er mer ulikt enn Scouse-dialekt og Geordie-dialekt, som de snakker i Liverpool og Newcastle/Sunderland.

Så sånn var det.

Jeg måtte jo også prøve å snakke dansk, som har en slags litt merkelig, uklar uttale, som jeg syntes var slitsom, som nordmann, å skulle bruke.

Men men.

Jeg forklarte også, at sjefene skreik fra de andre bordene, hvis man ventet mer enn 10-15 sekunder, mellom samtalene, med å logge samtalen.

Hun Danielle, forklarte at de hadde ledere der og, men man kunne ikke se hvem som var ledere og hvem som ikke var det.

Det var ikke sånn i England, at ledere var ment å skrike kommandoer gjennom kontorlandskapet, over bordene, på en slik måte som de gjorde på Arvato.

Det var heller ingen som kom og forstyrret henne, mens hun hadde møte med meg, og forklarte at hun burde gjøre jobben sin sånn og sånn, som hun Steinsland særlig, gjorde på Arvato.

Så selv om jeg er mer vant til forholdene i Norge, så mener jeg nå å ha fastslått, at sånn det var på Arvato, på den skandinaviske Microsoft-aktiveringen, det var horribelt, også sett på fra en engelsk standard/synsvinkel.

Så jeg skulle sende henne en link da, til Arvato-saken, bl.a.

Hun sa at jeg pratet godt engelsk, og hun ville at jeg skulle jobbe på Bosch.

Jeg nevnte, at jeg hadde vært hos et vikarbyrå, Acron Recruitment, i Runcorn.

Og at de også ville at jeg skulle jobbe der.

Samt et annet vikarbyrå, som ringte meg, fra Stanley St., heter det vel.

Men, ingen av de har ringt meg tilbake, så noe er vel galt.

Jeg fortalte, at jeg visste det, at mange tidligere kolleger, som jobbet på Arvato tidligere, og som var innblandet i Arvato-saken, de jobbet nå på Bosch.

Og jeg syntes derfor at det ikke var noen god ide, å jobbe der.

Jeg fortalte at jeg mistenkte litt, at Bosch kunne være noe av det samme, som Arvato og Randstad, at det var et sted, hvor man ble ‘messed around’, som hun sa, tidligere i møtet, at hun hadde blitt av Randstad.

Da tror jeg at hun skjønte hva jeg mente, så vi droppet Bosch.

Jeg forklarte også, at det var et problem, som jeg hadde glemt å nevne, på det forrige møtet.

Jeg hadde jo, under qualifications, nevnt at jeg hadde artium.

Men jeg visste karakterutskrifter, fra HiO og NITH.

Og jeg forklarte, at jeg hadde studert data, i tilsammen fire år, og at jeg ihvertfall hadde en to-årsgrad, og ganske sikkert en bachelor-grad, fra HiO og NITH.

Men jeg forklarte, at disse høyskolene i Oslo, de var litt som kommunister, og nektet å sende meg en grad da.

Hun var litt skeptisk, til å ringe til utlandet, men vi ble enige om at hun også da fikk en utfordring, i jobben, så jeg skulle sende henne telefonnummerne, til NITH og NHI da, så kanskje hun kan hjelpe meg med å få dem til å sende en grad.

For det er sånne ting, som de her folka, som jobber der, på Working Links, driver med da.

Og de virka ganske dyktige der, må jeg si.

Hun skulle også sjekke for meg, om jeg kunne bruke det norske førerkortet mitt, i England.

Og om jeg trengte noe kurs osv., for å få bedre kvalifikasjoner.

Så det var ikke dårlig.

Hun hjalp meg å finne jobbannonser, på nettet, og en av jobbene var på the Wirral, som er på andre siden, av the Mersey.

Jeg forklarte at jeg hadde vært på stranda, i New Brighton.

Og jeg lurte på om det var den beste stranda, i området.

Men hun sa at det var bra strender, i Crosby og Formby.

Steder som jeg ikke vet hvor er, for å være ærlig.

Men men, kanskje jeg skal leite litt på kartet, vi får se.

Jeg forklarte at jeg skrev en blogg, som ble lest en del i Norge, og jeg forklarte at jeg antagelig kom til å skrive om problemene hun hadde hatt når hun jobbet for Randstad da.

Siden problemene med Bertelsmann Arvato og Randstad, og arbeidssaken, mot dem, ihvertfall mot Bertelsmann, var et av temaene på bloggen.

Hun skulle også ringe hun dama jeg var på møte med, i Nextstep/Connexions, hvis hun ikke svarte på e-posten min, før neste møte.

Så for jobbsøkere i England, så kan jeg anbefale Working Links.

Hvis man har vært arbeidsledig, en stund, så kan man få møte med Working Links, gjennom the Jobcenter, og da få hjelp med CV-en og søknader, og mye annet praktisk, i forbindelse med jobbsøking, og med å få utnyttet sine kunnskaper og kvalifikasjoner og evner da.

Noe som jeg nok ikke er så flink til, å få det beste ut av.

Så denne ordningen, at man kan få møte med Working Links, det vil jeg absolutt anbefale folk, som er i England, og som søker jobber, hvis de har mulighet til å få møte med de.

Men man må vel da først ha hatt en jobb, og så vært arbeidsledig, i en del måneder, før man kan bli henvist til Working Links, fra the Jobcenter, tror jeg.

Men veldig bra virker ihvertfall det opplegget da, så det synes jeg har vært imponerende foreløbig.

Ikke for formelt, men de prøver virkelig å jobbe for å hjelpe folk, å komme seg fram, synes jeg at det virker som.

Og det kan jeg ikke alltid si at det virker som, at f.eks. arbeidsformidligen i Norge, har prøvd å gjøre, når jeg har hatt med dem å gjøre.

Da jeg var arbeidsledig, etter militæret, så skulle jeg møte hos Arbeidsformidlingen, på Stovner.

Og da var det en sånn ‘drittsekk’ der, eller hva man skal kalle det, som registrerte meg feil, på systemet deres, som ADB-medarbeider, osv.

Og som mobba meg, og sa at jeg var ‘fersk’ på arbeidsmarkedet.

Et uttrykk som blir brukt i militæret.

Så han mobba meg for noe i forbindelse med militæret, virka det som.

Jeg hadde jo jobbet tre og et halvt år, i tre forskjellige butikk-kjeder, før jeg var på det møtet der, på Arbeidsformidlingen, på Stovner, og også hatt noen sommerjobber og ekstrajobber.

Så jeg kan ikke akkurat si at jeg var helt fersk på arbeidsmarkedet akkurat, da, i 1993, som han ‘drittsekken’, som jeg tenker på han som, ville ha det til.

Men, så det er som himmel og hav i forskjell, hadde jeg nær sagt, mellom arbeidsformidlingen, på Stovner, og Working Links.

Virker det ihvertfall som for meg nå da.

Selv om det kanskje blir urettferdig, å sammenligne dem direkte, siden dem vel er mer spesialister, på Working Links, og har mer rutinejobber osv., kanskje, på Arbeidsformidlingen i Norge.

Men jeg vet ikke om de på a-etat, i Norge, kan henvise folk, til noen sånne organisasjoner, som Working Links.

For det tror jeg nok, at jeg hadde hatt veldig nytte av, hvis jeg kunne ha fått hjelp av noen sånne, til å søke jobb, i 1993.

Jeg tror ikke jeg hadde jobba i Rimi, i 12 år da, for å si det sånn.

For jobbsøking, det er jo et eget fag, vil jeg si.

Så å få hjelp med det, sånn som jeg får nå, fra Working Links, det vil jeg si er veldig bra.

Så sånn er det.

Med vennlig hilsen

Erik Ribsskog

2. juli 2009

Arvato Jobbsøking i England Liverpool Matthew St. Mobilbilder Randstad Tesco Superstore The Beatles The jobcenter Working Links
‘Ingen’ liker Pia, untatt bestemor Ingeborg. (In Norwegian)

Nå har jeg jo en del brikker her, som jeg prøver å sette sammen.

Nå tenker jeg sånn, når jeg våkna nå, at bestemor Ingeborg, hun er ganske høyt i et Illuminati-nettverk, og driver og tuller med meg.

Sikkert pga. noe som skjedde da jeg var barn.

Hun er også veldig opptatt av øyne- og hår-farge, husker jeg, fra oppveksten.

Og dette er nok et kjennetegn på illuminister.

Flere ting som tyder på at min mormor er illuminist:

– Hennes familie, i Danmark, Gjedde bl.a., hadde et ‘hekse-slott’, på Mors, på Jylland, Høyris herregård/slott.

– Vi skulle lage en heks, i første klasse, i håndarbeid, og min mor sa at den måtte jeg gi i julegave til bestemor Ingeborg.

– En gang jeg var på besøk hos bestemor Ingeborg, i Stavern, på begynnelsen av 90-tallet, så måtte jeg sove på sofaen. Når jeg våknet, så satt ‘halve’ handelsstanden i Stavern, rundt et bord, i stuen til bestemor Ingeborg, like ved der jeg sov, og satt og forberedte seg til å ha møte med bestemor Ingeborg.

– Bestemor Ingeborg, reiser rundt hele verden ofte, og har storslagne bursdagselskaper, med gjester fra inn og utland. Likevel kunne hun ikke hjelpe meg, da jeg var student, og hadde lite penger igjen av studielånet.

– Min far, som er noen ganger som en hippie, (han er veldig liberal, med Haldis osv), kaller bestemor for, ‘Fru Ribsskog’. (Det var kanskje ikke noe bra poeng, bare noe jeg kom på).

– Jeg måtte fikse et rundt bord, (ouja board-bord?), for bestemor Ingeborg, like etter at min mor døde, en fæl død på Moss sykehus, i 1999.

– En gang vi gikk til min mors grav, så stod vi der bare i to sekunder, før de gikk vekk, uten å egentlig ha noe tungsinn.

Det var Pia og bestemor Ingeborg og Martin, som hadde liksom studert inn et skuespill da.

Så her er det mye hekse/illuminati-greier som peker litt mot bestemor Ingeborg.

Så sånn er det.

Nå skal jeg lage en ny overskrift her, og skrive om hvem som ikke liker Pia, søsteren min.

Hvem som ikke liker Pia

Magne Winnem:

Min kamerat fra videregående i Drammen, og som skaffet meg jobb i Rimi.

(Og som jeg mistenker er noe ‘mafian’, men det kan jeg forklare mer om seinere).

Da jeg bodde i Oslo, i skoleåret 1990/91, så leide jeg et rom, fra halvbroren min og dem, på Furuset, for 1000 kroner måneden.

Da bodde Winnem, i Rimi-leilighetene, på St. Hanshaugen, og søstra mi bodde sammen med venner fra Røyken, i Gamlebyen.

Søstra mi hadde nettopp flytta til Oslo, jeg hadde bodd i Oslo i to år, og Winnem i et år.

Søstra mi hadde bodd hos meg, på Bergeråsen, i et halvt år, før jeg flytta til Oslo, etter at hun flytta fra Haldis-huset.

Jeg foreslo for Winnem, at jeg og han og søstra mi, skulle spleise på å leie en leilighet.

Men Winnem sa, at han kunne godt spleise på å leie en tre-roms leilighet med meg, men han likte ikke søstra mi.

Han ville ikke at søstra mi skulle bo sammen med oss.

Men han forklarte ikke hvorfor han ikke likte søstra mi.

Men det var kanskje fordi at søstra mi er illuminist.

Winnem liker ikke svarte klær og sånn, har han sagt, husker jeg.

Jeg spurte hvorfor, men han forklarte ikke.

Så søstra mi, hun peker mot illuminati, under min bestemor, antagelig.

Og Winnem, han peker nok mot ‘mafian’.

Min far likte ikke Winnem, sa han.

Så min far er kanskje også i illuminati da.

Hvem vet.

Ok, så Winnem likte ikke Pia.

Hvem fler.

Glenn Hesler:

Glenn Hesler, han kjefta på Pia, og sa at hun måtte bli flinkere til å produsere tomflasker, da alle oss tre, bodde på Ungbo, på Ellingsrudåsen, i 1994 og 95, var det vel.

Pia, hun tok hevn i et Ungbo-møte, og sa at Glenn klagde på henne, fordi han ikke hadde noe kjæreste, og var misunnelig på henne, siden hun hadde kjæreste. (Keyton).

(Men jeg tror ikke det var sånn, skal jeg være ærlig).

Dette sa Pia til Ungbo-dama.

Mens Glenn Hesler, ikke likte å dra på sånne møter.

Det var sånne møter, hvor man skulle ta opp problemene på Ungbo da.

Jeg forberedte meg ikke noe særlig, til sånne møter, men jeg var med på de da.

Så ofte jeg kunne, ihvertfall.

Så sånn var det.

Grethe Ingebrigtsen:

Etter at jeg måtte avbryte studier, i Sunderland, i 2005, så bodde jeg noen måneder, på gården hennes, som var sammen med min onkel Martin, i Kvelde, i Larvik.

Og da overhørte jeg at hun sa til Martin, at hun ikke tålte Pia.

Det virka nesten som at hun fikk sammenbrudd av å tenke på at Pia skulle være der.

Det var da jeg vokna opp, for at det kunne være noe med Pia.

Selv om også Winnem, fikk meg til å lure litt, men han forstod jeg ikke helt hvorfor ikke likte Pia.

Så sånn var det.

Cecilie Hyde:

Pia og Cecilie, var nesten som et kjærestepar, i mange år.

Men plutselig ble det slutt.

Pia forklarte, til meg og mora mi, eller noen andre, at det ble slutt, etter at Pia fikk vite, at Cecilie var forelska i Pia.

Så det er mulig at Cecilie liker Pia.

En annen som nok liker Pia, er bestemor Ingeborg.

Som vil at jeg skal kontakte Pia.

Men, jeg lurer på om det jeg skrev i begynnelsen av denne bloggposten, stemmer, at bestemor Ingeborg er noe illuminati.

Og at Pia er som en slags sånn dukke, som bestemor har tråder i.

Noe sånt.

Det var ihvertfall sånn jeg lurte på om det var, da jeg våknet idag.

Så får vi se hva som skjer.

Med vennlig hilsen

Erik Ribsskog

PS.

Her er mer om dette:

2. juli 2009

”Hekse-slott’ Cecilie Hyde Glenn Hesler Grete Ingebrigtsen Illuminati Ingeborg Ribsskog Keyton (Fra Somalia. Ekstypen til søstra mi) Magne Winnem Pia Ribsskog Stavern Tegneserie
Fler bilder fra Walton, Goodison Park og Everton, mm. (In Norwegian)

1. juli 2009

County Rd. Erik Ribsskog (Bilder) Everton Everton FC. Everton Park Everton Valley Goodison Mandeville St. Mobilbilder Prince Rupert’s Tower Tannlege Tesco Walton

Den der Financial Ombudsman, i England, er bare noe tull og tøys. (In Norwegian)

Google Mail – RE: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

RE: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

Wed, Jul 1, 2009 at 2:18 PM

To:

"Collins, Jackie" <jackie.collins@financial-ombudsman.org.uk>

Hi,

I think I have the right to know this, when your representatives send me e-mails at

seven o'clock, on a Sunday morning.

I think you should send your business e-mails within the business-hours, and I'm

conserned about how you treat your staff, and I've contacted Acas about this.

If you do not expect your staff to work 12-14 hours a week, seven days a week,

then why are the working on a Sunday morning at six o'clock.

People are going to think that your representatives are some kind of slaves, if

they have to work at the time of the week, when the other people in England,

are on their way back from the pub.

If people get e-mails at this hour, they are going to start writing answers while

they are still drunk.

This sounds insane to me, to have people working, at six o'clock, on a Sunday

morning, answering e-mails that they could have answered on a Monday.

You have to pay them overtime, for work they just as well could have done on

a week-day.

Your institution is extreamly poorly managed, and you are wasting the tax-

payers money, with all the unessesary over-time.

I think there is a law in this country saying that Government should have openness,

so I think you should explain what the reason for your very strange and akward

working-hours are.

Sincerely,

Erik Ribsskog

On Wed, Jul 1, 2009 at 9:34 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk> wrote:

Dear Mr Ribsskog

Thank you for your email.

You will excuse me for not going into the finer details of

our staffing working hours and holiday allowance. I will however,

reassure you we certainly do not expect or allow our staff to work 12 to

14 hours a day 7 days a week.

Regards

Jackie

Collins
Operations Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 30 June 2009 16:31

To: Collins,

Jackie
Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi,

Monday to Friday, 8 am to 6 pm, is alright, I think.

But you also let your staff work Sunday mornings, at 6 am.

It seems to me that you overload your representatives with work, and that

they have to

work 12 to 14 hours 7 days a week.

I thought slavery was forbidden in our time.

Why do you let your representatives work every Sunday morning, when other

people in

England are on their way home from the pub?

Do your staff get summer-holiday at all?

Sincerely,

Erik Ribsskog

On Tue, Jun 30, 2009 at 9:54 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

We always

try to provide the best service we can to our customers, and sometimes that

means offering our staff the option of working overtime during very busy

periods.

Please be

assured that they have to work within strict time guidelines, and these are

always checked by Operations Managers to ensure they are not working too many

hours.

The

service our department offers is outside of the usual office hours of

9am till 5pm because we have found that a lot of our customers have

difficulties contacting us whilst they are at work themselves during the 9am

to 5pm times, so we have opening hours of 8am – 6pm, as do many firms

these days.

I hope

this explains.

Regards

Jackie

Collins
Operations Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 29 June 2009 19:32
To: Collins, Jackie

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Ok,

that sound very fine!

But, why is that you let your representatives work over-time every Sunday

then?

Shouldn't you as a main rule conduct your business, within the

business hours?

Yours sincerely,

Erik Ribsskog

On Mon, Jun 29, 2009 at 3:50 PM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Rosemary

Cox has passed your complaint to me to take over as you have requested that

she no longer deals with your case.

I can

confirmed that a letter has been sent to the firm, and we have asked that

they issue you with a final response letter within 14 days. We have

also asked them to copy us in on that response.

If you

remain unhappy with the firms response, or you have not received a response

from them within 14 days, please let me know and I will arrange for your

complaint to be moved forward for investigation by an

Adjudicator.

Regards

Jackie Collins
Operations Manager

Direct

Dial : 020 7964 0116
Direct Fax: 020 7964

0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 11:17
To: Cox,

Rosemary
Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi,

I don't think it's any use with me repeating myself.

I don't think you should handle my complaint.

The reason is, that if you are to overworked, you get to

tired.

And in dealing with complaints like these, one obviously needs ones

judgement, to be like

it should be.

If one are out of balance, like I think you could be, then I don't

think this is good for how the

complaint is being dealt with.

So please do as I ask Mrs .Cox, and tell your manager what I said,

that I want someone else

to deal with my complaint, due to that I think that you must be

overworked.

Haven't you seen how fine the weather is today, you should have a

day off in the fine weather,

I think.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 11:10 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

As previously advised I am not going to debate

with you the working hours of this office.

I have written to you today to advise the steps

we are taking with your complaint. If the firm fail to resolve the

situation for you, your complaint will be passed onto our adjudication

area for further consideration of the concerns you have

raised.

I should add that we

do not tolerate rude or insulting language at this office,

and would expect any further communication to be sent in a more acceptable

manner.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:43

To: Cox, Rosemary
Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

of course you can work on Sundays if you want.

But business e-mails should just be sent within the

business-hours.

Or else, what's going to happen, is obvious.

Someone are going to come drunk home from town, and answer the

business-e-mails when they are drunk, which is what has happened today,

with our correspondence.

If this is something, you didn't know from before, then I think

this Financial Ombudsman-stuff is just a load of crap really.

Try to use the head that God gave you when you were born!

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear

Mr Ribsskog

Thank you for your e-mail

I must admit to being surprised and

confused with the content of the

e-mail.

We are an extremely busy department and we often work at the

weekends, this is obviously of help to consumers as we are

able to deal with their complaints in a more timely manner. I

would suggest that It is entirely up to each individual

business to determine which hours their staff will work and I do not

intend debating this with you.

By working this weekend I have been able to deal with your

complaint, which as you can appreciate is of a benefit to

you.

Perhaps you can clarify the spelling mistakes you are referring

to?

Kind

Regards

Rose

Cox

team

manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:20

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi again,

don't you think it's strange for an institutions like yours to send

e-mails on Sunday mornings then?

Shouldn't e-mails be sent within normal business hours then you

think?

This is what it says on Wikipedia:

In

the United

States and United

Kingdom, the hours between 9 am and 5 pm are typically considered to be standard

business hours

http://en.wikipedia.org/wiki/Business_hours

I

think this is rather akward, as I also think your spelling-mistakes

are.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

That's no problem, however I should point out that

we are not a government department, we are a independent complaints

body.

I will be in touch with your again in the next few

days

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June

2009 08:02

To: Cox, Rosemary
Subject: Re: Complaint

against RBS/Fwd: Earlier e-mail

Hi,

ok that's very fine, I'm just home from town you see.

I thought it was a bit strange, since noone in Government in

Norway, work on Sundays.

Sorry about this, I forget sometimes that I'm not in Norway

any longer.

Sorry about this!

Yours sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

I can assure you this is not a

joke, I am currently in the office working

today.

I presume that you

would like us to deal with your complaint, so am responding to your

e-mails today

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28

June 2009 07:36
To: Cox, Rosemary
Subject: Re:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

why do send the e-mails early on a Sunday morning, by the

way.

Is this some kind of joke?

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:33 AM, Cox,

Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

I will contact you again

once I have considered the

information.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 27

June 2009 14:59
To: Cox, Rosemary
Subject:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

thank you for you e-mail, that I recieved today.

I'll contact your collegue back, regarding the

Barclays-complaint.

I sent the complaint on RBS Dale St., to Yvonne Williams at

RBS, but she

also harassed me, like this, she writes 'Dear Ms Ribsskog',

even if my name

is Erik, and in Britain, you have a movie called 'Erik the

Viking', and Eric is

also a quite usual name, in English-speaking countries.

So I think Yvonne Williams, the complaint-investigator,

also bullied me.

I think this must have been a deliberate mistake.

This ended with the complaint being partly resolved, in the

way that RBS,

gave me the bonus of £100, for moving my account to them,

from Barclays,

(who I also had problems with, that I'll exlain about to your

collegue, like I

mentioned earlier).

I'll also find the actual complaint against RBS Dale St.

now, and forward it

to you.

What I meant with the complaint-form, was that it didn't

look anything at all

like the ones you've sent me now.

Maybe the complaint-form I was sent, was to do with other

financial institutions,

than banks?

Like share-fonds etc?

Have you also got other complaint-forms, other than to banks,

perhaps someone

sent me the wrong form intentionally?

Just a thought I had.

But anyway, thank you very much for your e-mail, and I'll

also find the actual

RBS Dale St. complaint, and e-mail it to you now.

Yours sincerely,

Erik Ribsskog

———- Forwarded message

———-
From: Williams, Yvonne

(CRU) <Yvonne.Williams@rbs.co.uk>
Date:

Tue, Jun 26, 2007 at 4:30 PM
Subject: RE: Earlier e-mail
To:

Erik Ribsskog <eribsskog@gmail.com>

Dear Ms Ribsskog

Could you please arrange another copy of your email to be

sent to me for my investigation

Regards

Yvonne Williams

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 June

2007 14:04
To: Williams, Yvonne (CRU)
Subject:

Earlier e-mail

*** WARNING : This message originates from the Internet ***

Hi,

I'm refering to the e-mail I sent you on 5/6.

I was just wondering if you have recieved this e-mail,

because I cant see

that I have recieved any answer to it yet.

Please just contact me if you want me to send you the e-mail

again.

Yours sincerely,

Erik Ribsskog

The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.
Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not

the intended recipient, please notify the sender immediately and

delete this e-mail and any attachment from your system. If you are

not the intended recipient you must not copy, disclose or take any

action in reliance to it.

This e-mail and any attachments have

been checked by virus detection software before transmission. You

should carry out your own virus checks on the contents of this

communication. We accept no liability for any loss or damage which

may be caused by software viruses or by interception or

interruption of this mail.

Unless otherwise indicated, this e-mail

has no contractual effect and may only be used for the purpose(s)

indicated in it. The statements and opinions expressed in this

e-mail are those of the author and do not necessarily reflect

those of the Financial Ombudsman Service Ltd.

This email has originated from the

Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,

London E14 9SR, United Kingdom. Registered as a limited company in

England and Wales No. 3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not

the intended recipient, please notify the sender immediately and

delete this e-mail and any attachment from your system. If you are

not the intended recipient you must not copy, disclose or take any

action in reliance to it.

This e-mail and any attachments have been

checked by virus detection software before transmission. You should

carry out your own virus checks on the contents of this

communication. We accept no liability for any loss or damage which

may be caused by software viruses or by interception or interruption

of this mail.

Unless otherwise indicated, this e-mail

has no contractual effect and may only be used for the purpose(s)

indicated in it. The statements and opinions expressed in this

e-mail are those of the author and do not necessarily reflect those

of the Financial Ombudsman Service Ltd.

This email has originated from the

Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,

London E14 9SR, United Kingdom. Registered as a limited company in

England and Wales No. 3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete

this e-mail and any attachment from your system. If you are not the

intended recipient you must not copy, disclose or take any action in

reliance to it.

This e-mail and any attachments have been

checked by virus detection software before transmission. You should

carry out your own virus checks on the contents of this communication.

We accept no liability for any loss or damage which may be caused by

software viruses or by interception or interruption of this mail.

Unless otherwise indicated, this e-mail has

no contractual effect and may only be used for the purpose(s)

indicated in it. The statements and opinions expressed in this e-mail

are those of the author and do not necessarily reflect those of the

Financial Ombudsman Service Ltd.

This email has originated from the

Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,

London E14 9SR, United Kingdom. Registered as a limited company in

England and Wales No. 3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been

checked by virus detection software before transmission. You should

carry out your own virus checks on the contents of this communication.

We accept no liability for any loss or damage which may be caused by

software viruses or by interception or interruption of this mail.

Unless otherwise indicated, this e-mail has

no contractual effect and may only be used for the purpose(s) indicated

in it. The statements and opinions expressed in this e-mail are those of

the author and do not necessarily reflect those of the Financial

Ombudsman Service Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been

checked by virus detection software before transmission. You should carry

out your own virus checks on the contents of this communication. We accept

no liability for any loss or damage which may be caused by software

viruses or by interception or interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in

it. The statements and opinions expressed in this e-mail are those of the

author and do not necessarily reflect those of the Financial Ombudsman

Service Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been checked

by virus detection software before transmission. You should carry out your

own virus checks on the contents of this communication. We accept no

liability for any loss or damage which may be caused by software viruses or

by interception or interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in it.

The statements and opinions expressed in this e-mail are those of the author

and do not necessarily reflect those of the Financial Ombudsman Service

Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been checked

by virus detection software before transmission. You should carry out your own

virus checks on the contents of this communication. We accept no liability for

any loss or damage which may be caused by software viruses or by interception

or interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in it.

The statements and opinions expressed in this e-mail are those of the author

and do not necessarily reflect those of the Financial Ombudsman Service

Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are confidential

and may be subject to legal privilege. If you are not the intended recipient,

please notify the sender immediately and delete this e-mail and any attachment

from your system. If you are not the intended recipient you must not copy,

disclose or take any action in reliance to it.

This e-mail and any attachments have been checked by

virus detection software before transmission. You should carry out your own

virus checks on the contents of this communication. We accept no liability for

any loss or damage which may be caused by software viruses or by interception or

interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in it. The

statements and opinions expressed in this e-mail are those of the author and do

not necessarily reflect those of the Financial Ombudsman Service Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

Kingdom. Registered as a limited company in England and Wales No. 3725015.

Registered office as above.

1. juli 2009

E-post The Financial Ombudsman Service