Your unique reference number is: 85050

Please include your unique reference number in all email communication.

Dear Mr. Ribsskog,

Thank you for your e-mail about housing benefit.

If you wish to discuss your housing benefit please call Liverpool Direct on 0151 233 3009.

If you wish to report your landlord for failing to repair your rented accommodation then please provide your full address so that I can pass the information to Environmental Health.

If your landlord is providing the refuse collection facilities then you would need to contact the landlord if the facilities are inadequate.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Shirley

Liverpool Direct

liverpool.direct@liverpool.gov.uk

www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 26/01/11 16:55:33 o'clock GMT
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>
CC:sales@tjthomas.co.uk
Subject: To the Revenue and Benefits Service

Hi,

I received a letter from my Landlord today.

They want my housing benefit, to be sent directly to them.

But the problem is, that they neven fix things that get broken.

The boiler didn't work for more than one year, the washing-machine stopped working a couple of years ago, and I had to buy new, since they never fixed it, and I had to wash my clothes in the bath-tub, and I did it wrong, so I had to buy new clothes as well.

(They also lie about the garbage-throwing facilities, and say they are possible to use, 24 hours, but they close at 11 pm., and one have to walk passed a beer-garden, full of people drinking, so it can also be embarrasing throwing the garbage, so the bins should be on a public are, like in Leather Lane I think, and not in the bin-store belonging to a restaurant).

So I have to work as a genator, and fix the bath-room lamp with duct-tape etc.

Also I am unemployed, and on a strict budget.

So then I don't think it's fair that they should get the whole rent, when I have to do their genetor-work etc., so I sometimes deduct a bit from the rent, since they don't do their job with repairs.

Also there is load music from the discoteque outside, four nights a week.

Also, they write 'I am lead to belive', about that I get housing allowance, but that's like they are spying on me, I think.

That's not a proper reference, I think.

They go behind my back in a vendetta-way with this letter I got today, I think.

Because they don't tell you the problems that have been with the repairs etc.

So their letter doesn't mirror how the tenancy-situation really is, I think.

So I hope you don't listen to this horrible landlord, but let me have this bargaining-card with them, so that they don't get even worse.

I wonder if they do this as some kind of hate-crime against me, because their reference/excuse for attacking me, in their letter to you, wasn't fine, I think, (so I send a copy of this e-mail to the police).

So I hope you don't listen to their one-sided letter, but continue to send me the Housing Allowance as usual.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

PS.

I've earlier contaced you about the problems with the garbage-bins, that they aren't easily accesable.

So these problems, with this landlord, should be known by the Council, from before.

______________________________________________________________________
This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
______________________________________________________________________

—— Please do not remove your unique tracking number ——
<<#22175-85050#>>
______________________________________________________________________
DISCLAIMER:

The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the author’s employer or service provider.

This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection
______________________________________________________________________