Dear

Mr. Ribsskog,

I

have forwarded your e-mail on to our Advice & Records Knowledge dept. (ARK)

who may be able to offer some advice to you. This department does not undertake

any research. Should you get the information you require you can obtain copies

of documents and I have included the instructions for that below:

In response to your query it is our policy to issue

formal estimates prior to undertaking any copying work. You can request an

estimate for copies through our website or by post. The web address for the

terms and conditions, order form and links to other information such as pricing

and target times, is as follows: http://www.nationalarchives.gov.uk/recordcopying/

– for a postal request please e-mail us your postal address and we will

send you a form to complete and return.

There is a four stage process:

1. We receive an estimate request from you. 2. Within 10

WORKING days we will send you full details of the cost of the copies requested

with instructions on how to process with an order.

3. Should you decide to proceed with an order we will

commence work once payment has been received.

4. We will dispatch the copies to you within our

published target delivery times. Please read our terms and conditions available

on our page on the website at the link below, or on the reverse of the form if

you have requested the postal method (see below). http://www.nationalarchives.gov.uk/legal/recordcopying.htm

***When ordering by internet, please add our e-mail

address to your address book; this allows your system to recognise our

automated e-mails as acceptable*** mailto:recordcopyingenquiries@nationalarchives.gov.uk

The National Archives hold in excess of 10 million

documents, some of which are a thousand years old. Many of these items contain

hundreds of pages referring to different people or events. All documents

are stored in our repositories under special conditions and need to be ordered

for estimation.

Each estimate process involves ordering up to five

documents from storage and spending twenty minutes searching through them to

find the information you require. We count how many pages need to be copied and

decide the copying process that would be required to produce the copies. Please

provide as much information as you can about the material you wish us to copy

(such as names, places and dates) this enables us to identify the correct

material. If you find that your document reference contains three sets of

digits in addition to the letters and is not accepted by the form, please check

the 'help' link beside the document reference box. You may have to leave the

last set of digits off and put those into the box designed for descriptions.

Please note that the Record copying Section does not carry out research as

such. You describe what you seek and we find it and count the pages. Actual

research questions should be sent to: www.nationalarchives.gov.uk/contact/form

select 'Records/research enquiries@nationalarchives.gov.uk'

and click the 'Contact form' button.

For any other information please use recordcopyingenquiries@nationalarchives.gov.uk

If you have any other queries regarding the copy order

process please do not hesitate to contact us.

Yours sincerely,

>Vanessa

Smith

>Record Copying

DSD Department

>The National Archives

>020 8876 3444 ext.

2389

>www.nationalarchives.gov.uk

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