-
Google Mail – Complaint against RBS in Dale St., Liverpool

Erik Ribsskog
<eribsskog@gmail.com>
Complaint against RBS in Dale St., Liverpool
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jun 23, 2009 at 6:24 PM
To:
"Cox, Rosemary" <Rosemary.Cox@financial-ombudsman.org.uk>
Hi,now I've finally got to complete the form, and I send it now, attached with this e-mail.I hope it's alright that I send the form like this, or else, please just contact me, andI'll send the form by post.This form you sent me, by the way, didn't look anything like the form I recieved thelast time I complained to the Financial Ombudsman.Like I write in the complaint, I'm wondering if the problem could be something withmasons etc., since I'm being bullied/harrassed, in more or less the same way, bothby RBS and Barclays.And I'm also wondering a bit if the problem with the form, that I think must have beenthe wrong form, that you sent me, last year.Could this be connected with the problems at RBS and Barclays, that someone withthe Financial Ombudsman, (the woman, I think it was, who sent the last form, washelping the banks at RBS and Barclays, by sending me the wrong form.Could masons operate like this, you think?Just a thought I got now.Anyway, I'm sending you the form now, and sorry that this has taken som weeks forme to get completed, due to that I've also unfortunatly had a lot of other things to dealwith, since I'm having problems with getting my rights, from Government in Norwayand here, unfortunatly.So sorry about this delay!Yours sincerely,Erik RibsskogOn Sat, May 30, 2009 at 8:43 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk > wrote:Dear Mr RibsskogThank you for your e-mail
I have now arranged for a new complaint form to be sent to you in the post.
We would be more that happy to translate the complaint form in Norwegian for you at any time. It is a service we offer hear to all our customers who's first language is not English.
If you change your mind, let me know and I will arrange it for you.
Kind Regards
Rose Cox
team manager
complaint reference 7307528
—–Original Message—–From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28 May 2009 17:06To: Cox, Rosemary
Subject: Re: Complaint against RBS in Dale St., Liverpool
Hi,
I've been a bit stressed as well, so I don't think it's because of that the forms are in English.
But the forms don't seem to be 'tailored' for bank-complaints.
But if you please send me another form, then I can fill out the form as good as I can manage.
It seems to be, that for you to transfer all you information to Norwegian, would be unreasonable, since I think this is not something that is easily done, and that probably is expensive.
So if you please send me another form, then I can try to calm down, in between the other cases that are happening, and send back the form.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
On Thu, May 28, 2009 at 3:55 PM, Cox, Rosemary <Rosemary.Cox@financial-
ombudsman.org.uk > wrote:> Dear Mr Ribsskog
>
> Thank you for your e-mail
>
> I am responding on behalf of Lisa who is currently off on long term
> sick leave
>
> Would it be helpful if I sent you all our information in Norwegian?
> If so please let me know and I would be happy to arrange this for you.
>
> Kind Regards
>
>
>
> Rose Cox
>
> team manager
>
> complaint reference 7307528
>
> ______________________________
__ > From: Erik Ribsskog [mailto:eribsskog@gmail.com]
> Sent: 08 May 2009 12:29
> To: External Enquiries
> Subject: Complaint against RBS in Dale St., Liverpool
>
> Hi,
> I've sent you comlaints against RBS in Dale St., earlier.
> Since they don't call me when they say, etc.
> And now, this happened again today.
> I'll explain.
> I went to RBS to open a savings account, about three weeks ago.
> I wanted to put £300 on the savings-account, for emergency savings.
> Since I'm unemployed, and I'm not sure how long I can get
> unemployment-benefit in the UK, and I'm being persecuted in Norway, so
> I can't just go home.
> I spoke with Annette, in the bank.
> (I remember, since that name is also common in Norway).
> (Today I spoke with Nicole/Nikki).
> Annette gave me an ISA-account, after speaking with a collegue.
> I'm not sure what an ISA-account is, I just wanted a normal savings account.
> But I guess there isn't anything like a normal savings account at the
> RBS(?) (I'm from Norway, so in Norway, I remember that one could get
> just a savings-account, in a bank, but it could be, that the
> savings-accounts have names like ISA, in Britain).
> I told Annette, to transfer £300 to the savings/ISA-account.
> Annette said that a woman in the bank, (possibly Nicole), was going to
> phone me, about the transfer.
> Today, this was three weeks ago, and noone has called.
> Like I've written about to you earlier, this has happened before, with
> RBS Dale St., that they don't call.
> They tell me they'll call, and then they don't.
> Now, I had no idea about when the money was going to be transfered, so
> I lost a bit of control.
> (I bought some clothes etc., that I needed, but I don't think I would
> have spent that much, if the £300 had been transfered, like I asked
> them to do in the bank).
> It seems like this bank is messing me.
> That they deliberatly try to make me lose control of my economy, with
> not calling when they are supposed to etc.
> Why did need to take a call, about this, couldn't they just have
> transfered the money, by the way?
> They are hopeless there, I think for certain now.
> How can British banks be like this?
> This doesn't add up, that a British bank, with a good reputation, are
> going to do the same basic mistakes again and again.
> Here there is something phoney going on.
> So I'd please like to complain about the RBS again.
> About this incident, and also the others that I've e-mail explanations
> about, to you.
> I want to complain formally about this.
> I've wanted to do that before as well, but I have been quite occupied
> since I've been persecuted in Norway, and also at work in Liverpool,
> so to deal with this takes a lot of my time.
> So, my complaints to you, seem to stop, when I look at your complaint-form.
> Because, they don't look to be bank-complaint forms, to me.
> (Maybe I've got the wrong form?)
> So please let me complain formally by this e-mail now, since I'm from
> Norway and I don't really understand that much of your
> complaint-forms, they confuse me a bit, unfortunatly.
> (It's probably just me who is a bit stupid, or that I've lived to long
> in Norway, so that I'm used to these forms that I get in the post from
> you.
> This is not meant as critisism, just to explain why you haven't
> receved the forms you've sent me, in return, and filled out.
> So I hope it's alright just to send this e-mail to complain formally!
> Yours sincerely,
> Erik Ribsskog
>
> ______________________________
__ > This e-mail and any attachments are confidential and may be subject to
> legal privilege. If you are not the intended recipient, please notify
> the sender immediately and delete this e-mail and any attachment from
> your system. If you are not the intended recipient you must not copy,
> disclose or take any action in reliance to it.
>
> This e-mail and any attachments have been checked by virus detection
> software before transmission. You should carry out your own virus
> checks on the contents of this communication. We accept no liability
> for any loss or damage which may be caused by software viruses or by
> interception or interruption of this mail.
>
> Unless otherwise indicated, this e-mail has no contractual effect and
> may only be used for the purpose(s) indicated in it. The statements
> and opinions expressed in this e-mail are those of the author and do
> not necessarily reflect those of the Financial Ombudsman Service Ltd.
>
> This email has originated from the Financial Ombudsman Service Ltd.
> South Quay Plaza, 183 Marsh Wall, London E14 9SR, United Kingdom.
> Registered as a limited company in England and Wales No. 3725015.
> Registered office as above.
>
> ______________________________
__ ******************************
This e-mail and any attachments are confidential and may be subject to legal privilege. If you are not the intended recipient, please notify the sender immediately and delete this e-mail and any attachment from your system. If you are not the intended recipient you must not copy, disclose or take any action in reliance to it.This e-mail and any attachments have been checked by virus detection software before transmission. You should carry out your own virus checks on the contents of this communication. We accept no liability for any loss or damage which may be caused by software viruses or by interception or interruption of this mail.
Unless otherwise indicated, this e-mail has no contractual effect and may only be used for the purpose(s) indicated in it. The statements and opinions expressed in this e-mail are those of the author and do not necessarily reflect those of the Financial Ombudsman Service Ltd.
This email has originated from the Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United Kingdom. Registered as a limited company in England and Wales No. 3725015. Registered office as above.
******************************
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Her er vedleggene, dvs. selve klagen:
-
Google Mail – (no subject)

Erik Ribsskog
<eribsskog@gmail.com>
(no subject)
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jun 23, 2009 at 2:38 PM
To:
Lorna Murphy <LornaMurphy@tjthomas.co.uk>
Yes,it is your fault, since you don't do anything for months, when I tell you, that the washing-machine needs to be replaced.And then you send someone to fix it, after two months, even if I've told you, that acompany has been here, and looked at it, and says that the washing-machine needsto be replaced.So you send workers to fix things that has to be replaced.That's like sending repair-men to fix a house that has burned down, it's ridiculus.So please grow up Lorna, because tenants aren't supposed to go on for monthswithout washing-machines, or for years without boilers, like I've done now.Sincerely,Erik RibsskogOn Tue, Jun 23, 2009 at 2:04 PM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:thats not my fault the way you have washed your clothes i
will send my md down hell sort the rent out
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 23 June 2009 13:49
To: Lorna
Murphy
Subject: Re:Hi Lorna,
yes, like I told you, almost all my clothes got distroyed, by
miscoulouring, when I had towash all my clothes by hand.Since I'm not used to doing this, but I had to, since I hadn't had the
washing machineworking, for months.So I bought new clothes and a washing machine, like I told you.And I'll pay the rent I owe you later, when I get a job.Sorry about the delay!Yours sincerely,Erik RibsskogOn Tue, Jun 23, 2009 at 10:33 AM, Lorna Murphy <LornaMurphy@tjthomas.co.uk>
wrote:no new
contract is needed, i no you are just messing around now eric this should have
been sorted months ago its apparent you have already receievd your claim and
your spending it.
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 19 June 2009 16:45
To: Lorna Murphy
Subject:
Re:Hi Lorna,
if you send me the new contract, then I can go with the form to the
Council, and then I'll alsosend you the form.Have a nice weekend!Yours sincerely,Erik RibsskogOn Fri, Jun 19, 2009 at 2:21 PM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:that has
nothing to do with it i want your calime form,
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 18 June 2009
15:20
To: Lorna Murphy
Subject:
Re:Hi,
I'll do that, but I don't think it's the right form any longer, since
I've recieved the quit-letter.What do you think?Yours sincerely,Erik RibsskogOn Thu, Jun 18, 2009 at 2:10 PM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:Great
let me know what the reference is on your claim for housing
benefit
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 18 June 2009 12:51
To: Lorna Murphy
Subject:
Re:Ok,
I'll be there on Monday or Tuesday.I'll also bring the form for the Council.Sorry about the problems again!Yours sincerely,Erik RibsskogOn Thu, Jun 18, 2009 at 12:47 PM, Lorna Murphy
<LornaMurphy@tjthomas.co.uk> wrote:thats fine you can explaine to the Managing Director why you owe
him rent!!!!!!!!!!
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 18 June 2009 11:44
To: Lorna Murphy
Subject:
Re:Hi,
ok, I can go to your offices next week, with the bill for the
washing-machine, sothat you can see that I've bought a new washing-machine, for the
flat.And then we can discuss about the boiler and the rent
etc.If you think that's alright.Yours sincerely,Erik RibsskogOn Thu, Jun 18, 2009 at 9:54 AM, Lorna Murphy
<LornaMurphy@tjthomas.co.uk> wrote:no
i dont think so thats all you ever say
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 17 June 2009
18:13
To: Lorna Murphy
Subject:
Re:Hi Lorna,
yes, I'm going to go to your office, with the rent, when I
recieve the next rent-payment,at the beginning of next month.I also hope that you can fix the boiler and the stove, like you
promised.Sorry about the delay again!Yours sincerely,Erik RibsskogOn Wed, Jun 17, 2009 at 4:20 PM, Lorna Murphy
<LornaMurphy@tjthomas.co.uk> wrote:have you sorted the rent out
yet
-
Google Mail – Washing machine/Fwd: Argos – Thank you for your order number 83229176

Erik Ribsskog
<eribsskog@gmail.com>
Washing machine/Fwd: Argos – Thank you for your order number 83229176
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jun 23, 2009 at 2:00 PM
To:
Lorna Murphy <LornaMurphy@tjthomas.co.uk>
Hi Lorna,now, you first refused to fix the washing machine, and then it dragged out, for months.I even got a washing machine repair service, to come here, and they told me, that the main-board,on the washing machine, has short circuited.So it was unfortunalty not possible to repair the machine, but it had to be replaced, was myinformation.Then almost all my clothes were distroyed, by mis-clouring, when I had to hand-wash them,since I'm used to having a washing machine in the flat.So then I just had to have a washing machine, because I'm used to having one in the flat,so I just ordered one, since the old one had to be replaced anyway.And with all due respect, from myself, the repair-men you send, haven't acctually fixedanything in the appartment, even if they been here twice to fix the boiler, and alsoonce to fix the washing machine and the stove.So there have been four repairs, by workers you have sent, and all of the repairs were un-succesfull.So I think you must be pulling my leg a bit Lorna, this is the real world where people needwashing-machines and boilers.With all due respect Lorna, I think you are sending prankters here, to 'fix' the equipment.So it's fun with practical jokes, but the same joke is only fun one time Lorna.So I hope you get a bit more mature, because I haven't got anywhere else to live, and thesepractical jokes are taking a bit of my time and patcience.But it's always fun with a joke, so I hope you have a fine day, and thanks again for your e-mail,
and sorry about the delay again!Yours sincerely,Erik RibsskogOn Tue, Jun 23, 2009 at 11:34 AM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:nobody asked you to replace the washing machine, and with
all due respect you have only recently reported the jobs which have all been
passed on to the workmenand to say you have had no boiler since 2007 is nonsense
bring the rent today as promised, you are just using these comments as stalling
tactics.
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 22 June 2009 22:05
To: Lorna
Murphy
Subject: Washing machine/Fwd: Argos – Thank you for your order
number 83229176Hi Lorna,
here's the bill I promised to give you a copy of, for the
washing-machine.Next month, I thought I'd use the rent-money, from the Council, on
fixing the boiler,since this hasn't been working, since 2007.(And also a dish-washer if I can find one that can be installed in the
kitchen).I hope you think this is alright!Sorry about the delay with the rent again!Yours sincerley,Erik Ribsskog———- Forwarded message ———-
From: <order.enquiries@argos.co.uk>Date:
Mon, Jun 8, 2009 at 8:57 AM
Subject: Argos – Thank you for your order number
83229176
To: eribsskog@gmail.com
Erik,
Thanks for shopping at Argos.co.uk on Monday 8 June 2009.
We've sent you this email as an acknowledgement of your order, which we'll now
check.Order number: 83229176 Card
authorisation number: 4526
Description Qty Subtotal Delivery infomation HEC
1050 White Washing Machine.
479/80331
£156.49 Wednesday 10th June 2009,
7.00am – 12.00pm On the day we will call you approximately 1 hour before
your delivery
A signature will be required for this delivery
Collection
of Old Appliance. 482/0011
1
£7.30 We'll collect your old
item when we deliver your new oneSubtotal £163.79 Total Delivery
addressStandard delivery
cost£5.80 Flat 3,5, Leather Lane, LIVERPOOL, Merseyside, L22AE Total
(including delivery)£169.59 This
amount has been charged to your cardSymbols
Click on the product name to see
full details and offer end dates.excluded
from our 30 day money back guaranteeprice
footnotereduced
price only as part of a special offeritem
purchased from a gift list, cannot be reserved for store pick-upestimated
delivery times, subject to stock and your
postcodeCustomer Services
Contact us: Please DO NOT reply to this email
If you would like to contact us about an order or anything else to do with Argos.co.uk, please email Customer Services, or call us on 0845 640 2020. For
details of our Customer Service opening hours, please see Contact usWe take security of your details seriously. We may send you emails from time
to time, but we would never send an email asking for your log on or card
details. See online security for further information.(For security and training purposes, telephone calls to and from Customer
Service Centres may be recorded or monitored).Under the Distance Selling Regulations, you have a right to cancel your order
for any item purchased on this website for a full refund. This does not apply to
items personalised or made to your specification; audio/video recordings or
software that you have unsealed; items that due to their nature cannot be
returned; perishable goods (e.g. food and flowers) and
periodicals/magazines.To cancel, you can email customer services, call 0845 640 2020 or write to us at
Customer Services (see contact us for details) within seven working days (so not
including Saturdays, Sundays or public holidays) commencing the day after the
day of delivery of your item(s) quoting your order number. You must take
reasonable care of the item(s).Item(s) may be returned to an Argos store, or we can arrange collection free
of charge.You may cancel an order for services in the same way, within seven working
days (so not including Saturdays, Sundays or public holidays) of the date of
purchase, unless the services begin sooner. You may not however cancel
accommodation, transport or leisure services which occur on a specific date.The Distance Selling Regulations do not apply to Financial and Insurance
Services.Prices are inclusive of VAT unless otherwise stated.
ORDERS ARE ACCEPTED SUBJECT TO OUR TERMS &
CONDITIONS. PLEASE SEE THE CUSTOMER SERVICES SECTION ON OUR WEBSITE
FOR DETAILS.The registered address of Argos Limited (registered in London, number
1081551) is 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. www.argos.co.ukThe information
contained in this message or any of its attachments is confidential and may be
privileged.Unauthorised disclosure,
copying or dissemination of the contents is strictly prohibited.The views expressed may
not be official policy, but the personal views of the originator.If you are not the
intended recipient or have received this message in error, please delete this
e-mail and advise the sender by using the reply facility in your e-mail
software.All messages sent and
received by Argos are monitored for
viruses, high-risk file extensions, and inappropriate content.The registered office
address of Argos Limited (registered in London, number 1081551) is
Avebury, 489-499 Avebury
Boulevard,
Milton
Keynes
MK9
2NW.Please visit our website at http://www.argos.co.uk for further
information about Argos.
-
Google Mail – (no subject)

Erik Ribsskog
<eribsskog@gmail.com>
(no subject)
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jun 23, 2009 at 1:48 PM
To:
Lorna Murphy <LornaMurphy@tjthomas.co.uk>
Hi Lorna,yes, like I told you, almost all my clothes got distroyed, by miscoulouring, when I had towash all my clothes by hand.Since I'm not used to doing this, but I had to, since I hadn't had the washing machineworking, for months.So I bought new clothes and a washing machine, like I told you.And I'll pay the rent I owe you later, when I get a job.Sorry about the delay!Yours sincerely,Erik RibsskogOn Tue, Jun 23, 2009 at 10:33 AM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:no new contract is needed, i no you are just messing around
now eric this should have been sorted months ago its apparent you have already
receievd your claim and your spending it.
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 19 June 2009 16:45
To: Lorna
Murphy
Subject: Re:Hi Lorna,
if you send me the new contract, then I can go with the form to the
Council, and then I'll alsosend you the form.Have a nice weekend!Yours sincerely,Erik RibsskogOn Fri, Jun 19, 2009 at 2:21 PM, Lorna Murphy <LornaMurphy@tjthomas.co.uk>
wrote:that has
nothing to do with it i want your calime form,
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 18 June 2009 15:20
To: Lorna Murphy
Subject:
Re:Hi,
I'll do that, but I don't think it's the right form any longer, since
I've recieved the quit-letter.What do you think?Yours sincerely,Erik RibsskogOn Thu, Jun 18, 2009 at 2:10 PM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:Great
let me know what the reference is on your claim for housing
benefit
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 18 June 2009
12:51
To: Lorna Murphy
Subject:
Re:Ok,
I'll be there on Monday or Tuesday.I'll also bring the form for the Council.Sorry about the problems again!Yours sincerely,Erik RibsskogOn Thu, Jun 18, 2009 at 12:47 PM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:thats
fine you can explaine to the Managing Director why you owe him
rent!!!!!!!!!!
From: Erik Ribsskog [mailto:eribsskog@gmail.com]Sent: 18 June 2009 11:44
To: Lorna Murphy
Subject:
Re:Hi,
ok, I can go to your offices next week, with the bill for the
washing-machine, sothat you can see that I've bought a new washing-machine, for the
flat.And then we can discuss about the boiler and the rent etc.If you think that's alright.Yours sincerely,Erik RibsskogOn Thu, Jun 18, 2009 at 9:54 AM, Lorna Murphy <LornaMurphy@tjthomas.co.uk> wrote:no i
dont think so thats all you ever say
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 17 June 2009 18:13
To: Lorna
Murphy
Subject: Re:Hi Lorna,
yes, I'm going to go to your office, with the rent, when I recieve
the next rent-payment,at the beginning of next month.I also hope that you can fix the boiler and the stove, like you
promised.Sorry about the delay again!Yours sincerely,Erik RibsskogOn Wed, Jun 17, 2009 at 4:20 PM, Lorna Murphy
<LornaMurphy@tjthomas.co.uk> wrote:have you sorted the rent out
yet
-
Google Mail – Washing machine/Fwd: Argos – Thank you for your order number 83229176

Erik Ribsskog
<eribsskog@gmail.com>
Washing machine/Fwd: Argos – Thank you for your order number 83229176
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Jun 22, 2009 at 10:04 PM
To:
Lorna Murphy <lornamurphy@tjthomas.co.uk>
Hi Lorna,here's the bill I promised to give you a copy of, for the washing-machine.Next month, I thought I'd use the rent-money, from the Council, on fixing the boiler,
since this hasn't been working, since 2007.(And also a dish-washer if I can find one that can be installed in the kitchen).I hope you think this is alright!Sorry about the delay with the rent again!Yours sincerley,Erik Ribsskog———- Forwarded message ———-From: <order.enquiries@argos.co.uk>
Date: Mon, Jun 8, 2009 at 8:57 AM
Subject: Argos – Thank you for your order number 83229176
Erik,Thanks for shopping at Argos.co.uk on Monday 8 June 2009. We've sent you this email as an acknowledgement of your order, which we'll now check.
Order number: 83229176 Card authorisation number:
4526
Description Qty Subtotal Delivery infomation
HEC 1050 White Washing Machine.
479/8033
1
£156.49
Wednesday 10th June 2009, 7.00am – 12.00pm
On the day we will call you approximately 1 hour before your delivery
A signature will be required for this delivery
Collection of Old Appliance.
482/0011
1
£7.30
We'll collect your old item when we deliver your new one
Subtotal
£163.79 Total Delivery address
Standard delivery cost
£5.80
Flat 3,5, Leather Lane,
LIVERPOOL,
Merseyside,
L22AE
Total (including delivery)
£169.59
This amount has been charged to your card Symbols
Click on the product name to see full details and offer end dates.
excluded from our 30 day money back guarantee price footnote reduced price only as part of a special offer item purchased from a gift list, cannot be reserved for store pick-up estimated delivery times, subject to stock and your postcode Customer Services
Contact us: Please DO NOT reply to this email
If you would like to contact us about an order or anything else to do with Argos.co.uk, please email Customer Services, or call us on 0845 640 2020. For details of our Customer Service opening hours, please see Contact us
We take security of your details seriously. We may send you emails from time to time, but we would never send an email asking for your log on or card details. See online security for further information.
(For security and training purposes, telephone calls to and from Customer Service Centres may be recorded or monitored).
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification; audio/video recordings or software that you have unsealed; items that due to their nature cannot be returned; perishable goods (e.g. food and flowers) and periodicals/magazines.
To cancel, you can email customer services, call 0845 640 2020 or write to us at Customer Services (see contact us for details) within seven working days (so not including Saturdays, Sundays or public holidays) commencing the day after the day of delivery of your item(s) quoting your order number. You must take reasonable care of the item(s).
Item(s) may be returned to an Argos store, or we can arrange collection free of charge.
You may cancel an order for services in the same way, within seven working days (so not including Saturdays, Sundays or public holidays) of the date of purchase, unless the services begin sooner. You may not however cancel accommodation, transport or leisure services which occur on a specific date.
The Distance Selling Regulations do not apply to Financial and Insurance Services.
Prices are inclusive of VAT unless otherwise stated.
ORDERS ARE ACCEPTED SUBJECT TO OUR TERMS & CONDITIONS. PLEASE SEE THE CUSTOMER SERVICES SECTION ON OUR WEBSITE FOR DETAILS.
The registered address of Argos Limited (registered in London, number 1081551) is 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. www.argos.co.uk
The information contained in this message or any of its attachments is confidential and may be privileged.
Unauthorised disclosure, copying or dissemination of the contents is strictly prohibited.
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