Hello,

Thank you for contacting One.com!

I am sorry to hear about the matter. I suggest you contact your bank

regarding this case.

Should you have any questions or clarifications, please feel free to

revert to this email.

 

Best Regards

 

----------------------------------

One.com

 

Web-site: http://www.one.com 

---------------------------------

Hi,

this complaint isn't about a double-charge.

It's about that someone has been messing with my bank-account.

Is this maybe rather an RBS-complaint, you think?

Erik Ribsskog

Dear Erik Ribsskog,

Thank you for contacting One.com Sales.

Kindly provide us a copy of your bank statement reflecting the

double-charge so we can forward it to our Accounts Team for further

verification.

 

Best Regards

 

----------------------------------

One.com

 

Web-site: http://www.one.com 

---------------------------------

unknown.txt (as text) onelogo.gif

Hi,

I almost lost control on my bank account now.

Because you first charged me £10.58 about a week ago.

And earlier this week, this charge wasn't on my online banking.

And now, I see that you've charged me again, yesterday, with the same

amount, £10.58, which you first charged, then withdrew, and now

re-charged.

Could you please explain to me what's going on, because people can't

have

companies charging and withdrawing charges and re-charging all the time.

Things like this makes people lose control on their economy, especially

if

they are unemployed, like I am at the moment.

So this I wanted to complain about.

Looking forward to hear about you explaination, especially since my

grandmother, Ingeborg Ribsskog, was from Denmark, which I also think

One.com

is, if I'm not mistaking.

Regards,

Erik Ribsskog

PS.

This was ordered on 10/12, that's six days before the re-charge.

This amount has appeared, dis-appered, and re-appeared on my internet

banking.

What has been going on?

Here's more about this:

*

sales@uk.one.com

<sales@uk.one.com>

*

*

Fri, Dec 10, 2010 at 1:09 AM

*

To:

eribsskog@gmail.com

[image: www.one.com]

Kjære Erik Ribsskog

Velkommen til One.com og takk for at du valgte One.com som din

internettleverandør for domenet johncons-shop.co.uk.

Vi vil opprette ditt webområde innen 24 timer og vil da sende deg dine

koder

og informasjon om ditt nye webområde.

Link til faktura:

http://www.one.com/invoice.do?ocode=QHjOAEONfzJqiqcT

Ordredetaljer:

Dato: 10.12.10

Ditt ordrenummer er: 1960083

Du har bestilt følgende:PrisWebhotell Small a 12 måneder10,80- Rabatt –

Webhotell Small-10,80Årlig domeneavgift (.co.uk)6,00- Avslag – Årlig

domeneavgift (.co.uk)-6,00Opprettelse9,00+17,5% mva.1,58Totalt i

GBP:10,58

Fakturaadresse:

Navn:ERIK RIBSSKOGEvt. firma:Land:UNITED KINGDOMAdresse 1:FLAT 3, 5

LEATHER

LANEAdresse 2:Postnr. + by:L2 2AE

LIVERPOOLTelefon:1512363298Mobilnummer:(sensurert

av johncons-blogg)

Support hele døgnet, alle ukens dager

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ukens dager.

Klikk på "Live Help"-ikonet på www.one.com og få svar på dine spørsmål

med

én gang.

Vi takker for din bestilling.

Med vennlig hilsen

One.com

1 Ropemaker Street

London, EC2Y 9HT UK

Faks nr. +44 (0) 208 895 4001

PS 2.

Here's from my internet banking:

16 Dec 2010Debit Card Transaction-£10.58