johncons-blogg

EU-kommisjonen hadde visst kontor i Norge. Det var jeg ikke klar over. (In Norwegian)

Google Mail – Videre formidling af klage på brud på EØS-aftalen

Erik Ribsskog

<eribsskog@gmail.com>

Videre formidling af klage på brud på EØS-aftalen

eu-dk@ec.europa.eu

<eu-dk@ec.europa.eu>

Fri, Jul 24, 2009 at 1:38 PM

To:

eribsskog@gmail.com

Kære Erik Ribsskog,

Europa-Kommissionens Repræsentation I Danmark har modtaget vedhæftede

mail den 23. juli 2009.

Vi har d.d. videreformidlet skrivelsen til Europakommisjonens delegasjon til Norge og Island, Klingenberggaten 7A, 0119 Oslo. Tel: +47 22 83 35 83. Fax: +47 22 83 40 55. europakommisjonen@ec.europa.eu

Med venlig hilsen

Anette Pedersen

Europa-Kommissionen

Repræsentation i Danmark

Gothersgade 115,1123 København K

T: 33 14 41 40

M: anette.pedersen@ec.europa.eu

www.ec.europa.eu/danmark

———- Forwarded message ———-
From: <eribsskog@gmail.com>
To: <eu-dk@ec.europa.eu>
Date: Thu, 23 Jul 2009 22:09:02 +0200
Subject: Klage på brudd på EØS-avtalen fra EU/Fwd: Brudd på EØS-avtalen/Fwd: Klage på vedtak med referanse 200803597-18/JOR
Hei,

jeg vil altså klage på brudd på EØS-avtalen, fra EU.

Solvit sier at da må jeg kontakte EU-kommisjonen.

Derfor kontakter jeg dere på e-post igjen nå.

Hvordan skal jeg gå fram, for å praktisk klage på EU for brudd på

EØS-avtalen?

Med vennlig hilsen

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/5/28

Subject: Brudd på EØS-avtalen/Fwd: Klage på vedtak med referanse

200803597-18/JOR

To: eu-dk@ec.europa.eu

Hei,

jeg fikk e-post fra Solvit Norway, idag, hvor de sier at det er

EU-kommisjonen, som man må kontakte for å klage formelt på brudd på

EØS-avtalen:

‘Solvit Norway <Solvit.norway@nhd.dep.no>

toErik Ribsskog <eribsskog@gmail.com>

dateThu, May 28, 2009 at 7:46 AM

subjectSV: Henvendelse om brudd på EØS-avtalen

mailed-bynhd.dep.no

hide details 7:46 AM (8 hours ago)

Hei igjen,

EFTAs overvåkingsorgan kontrollerer at EFTA-EØS-statene, altså Norge,

Island og Lichtenstein, overholder EØS-avtalen. Når det gjelder

EU-statenes brudd på EØS-avtalen er det Kommisjonen som fører tilsyn

med dette.

Nærings- og handelsdepartementet er ansvarlig for drift av

SOLVIT-systemet i Norge.

Vennlig hilsen

Jostein Røynesdal

SOLVIT Norway

Nærings- og handelsdepartementet

Besøk oss på www.nhd.no

Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 27. mai 2009 17:15

Til: Solvit Norway

Emne: Re: Henvendelse om brudd på EØS-avtalen

Hei,

men skal jeg sende det til EU da, jeg er jo fra et EFTA-land?

Vennligst forklar.

Og hvorfor svarer ikke Nærings- og handelsdepartementet?

Igjen på forhånd takk for forklaring.

Med vennlig hilsen

Erik Ribsskog

2009/5/27 Solvit Norway <Solvit.norway@nhd.dep.no>

Det vises til henvendelser per e-post 5. og 26. mai om mulig brudd på

EØS-avtalen. Dersom du mener at britiske myndigheter har brutt

EØS-avtalen, kan du sende en henvendelse til EU-kommisjonen.

Vennlig hilsen

Jostein Røynesdal

SOLVIT Norway

Nærings- og handelsdepartementet

Besøk oss på www.nhd.no

———————————————————————————————————————————————-

Denne e-posten er beregnet for den institusjon eller person den er

rettet til og kan være belagt med lovbestemt taushetsplikt. Dersom

e-posten er feilsendt, vennligst slett den og kontakt Nærings- og

handelsdepartementet.

This email is confidential and may also be privileged. If you are not

the intended recipient please notify the Ministry of Trade and

Industry, Norway, immediately.’.

Så lurer jeg, hvis jeg ønsker å klage på brudd på EØS-avtalen, fra

Storbritannia, (se videresendt e-post. Det er også en klage til, og

det er at politiet i Storbritannia, ikke ville hjelpe meg, da jeg ble

jaget fra Norge, i 2005, (av noen organiserte kriminelle/mafia etc.,

enda jeg ikke er kriminell selv), og dro til Liverpool.

Jeg lurte på hvem jeg skal kontakte i EU-kommisjonen, angående dette.

Jeg tenkte jeg kunne sende dette til EU-kommunisjonen i Danmark, siden

det danske og norske skriftspråket er ganske likt,

og min mormor er også fra Danmark så, Ingeborg Ribsskog.

Håper dette er i orden!

Med vennlig hilsen

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/1/21

Subject: Klage på vedtak med referanse 200803597-18/JOR

To: postmottak@nhd.dep.no

Hei,

jeg mottok et brev fra dere igår, hvor jeg syntes det manglet litt på

fornuften, hvis jeg skal være litt ærlig.

Jeg skal prøve å forklare hva jeg mener.

Dere skriver:

‘Det er ikke godgjort i tidligere korrespondanse med SOLVIT at det

foreligger brudd på en konkret rettighet

etter EØS-avtalen i skaen. Derfor er det ikke grunnlag for eller mulig

å opprette en SOLVIT-sak mot britiske

myndigheter’.

Men da måtte vel Solvit ha bedt om dokumentasjon, så skulle jeg ha gitt det.

Solvit ba ikke om dokumentasjon, de ville bare ha en forklaring.

Og Solvit Norway tok kontakt med Solvit UK.

Så bestemte Solvit Norway seg for å ikke opprette en sak.

Solvit Norway burde ha bedt om mer dokumentasjon da.

Det som har skjedd, er at Solvit Norway oppfører seg som en

underavdeling av Solvit UK.

De bare gjør som britene sier, og dere hos Handels og

Næringsdepartementet, dere fremstiller det som

at det ikke er godtgjort, at det har forekommet brudd på EØS-avtalen.

Men hvorfor tok Solvit Norway kontakt med Solvit UK da?

Solvit Norway var jo fornøyde de.

Hva skal jeg gjøre nå?

Skal jeg kontakte Solvit Norway på nytt?

Jeg synes dette minner om knefall for britene.

Dette er bare tull og tøys og surr fra dere i Handels- og

Næringsdepartementet.

Dere kan ikke si at det manglet grunnlag for å opprette en sak, når

Solvit Norway ringte Solvit UK, for å

opprette en sak.

Det var Solvit UK som bestemte at det ikke var grunnlag for å opprette en

sak.

Jeg klager til dere på at Solvit Norway lar britene få bestemme dette,

hva som er grunnlag for å opprette

en sak, eller ikke.

Det burde ikke være sånn, at Solvit Norway sier til meg, at de skal

undersøke det.

Så ringer de britene, også sier de at det ikke har skjedd noe galt.

Nei, det burde være sånn, at Solvit Norway, bestemmer seg for å opprette en

sak.

Og så oppretter de en sak.

Det burde ikke være sånn at de ombestemmer seg, etter å ha pratet med

britene, som om britene hos Solvit

UK, var sjefene til han hos Solvit Norway.

Handels- og Næringsdepartementet sorterer vel ikke under den britiske

regjeringen?

Det kan virke sånn i denne saken.

Jeg mener at jeg kan godtgjøre regelbrudd, men jeg har fått sjangsen til

dette.

For saken ble avsluttet, før det kom til snakk om noe dokumentasjon.

Jeg vil at dere:

1. Undersøker hva som skjedde, da Solvit UK overprøvde Solvit Norways

bestemmelse

om å opprette en Solvit-sak.

2. Forteller meg hvordan jeg skal gå frem, for å opprette Solvit-saker

av problemene jeg

kan dokumentere:

– Britisk politi nekter å la meg anmelde en arbeidssak mot Bertelsmann

Arvato, enda

jeg har dokumentasjon på at det har foregått lovbrudd der.

– IPCC, de svarer ikke på e-poster og telefoner, de lar meg ikke få

behandlet min klage

på Merseyside-politiet.

– The Home Office, de nekter meg å få levere en klage på at IPCC ikke

svarer på e-poster

og heller ikke returner telefoner, enda IPCC sorterer under the Home

Office administrativt.

Jeg mener at jeg som EØS-borger, har rett til å anmelde klare

lovbrudd, som jeg har

bevis for.

Og jeg har også rett til å anmelde politiet til IPCC, og få den klagen

behandlet på en

ordentlig måte.

Og jeg har også de samme rettigheter som EU-borgere, til å få en klage på

IPCC

ikke administreres ordentlig, behandlet av the Home Office, så lenge

jeg oppholder

meg i Storbritannia, i overenstemmelse med EØS-avtalen.

Så her er det klare brudd på EØS-avtalen, mener jeg.

Jeg har også blitt latterliggjort av britisk politi, som kaller meg

‘Miss Erik Ribsskog’,

og som kaller bevis jeg ga dem mot Bertelsmann Arvato, ‘found property’,

enda

jeg leverte det over skranken til en konstabel Steele, hos

Merseyside-politiet.

Så det er tydelig at respekten for EØS-borgere, hos britisk politi,

den er på et lavmål.

Her blir man bare tullet rundt med, siden man ikke er britisk eller

EU-borger.

Og EFTA bare henviser meg til Solvit.

Og Solvit, de bare bøyer seg for britene.

Så det er tydelig at norske myndigheter underordner seg britene, og

lar sine borgere

bli hersjet med her borte.

Så den EØS-avtalen er ikke verdt papiret den er skrevet på.

Det er bare noe lureri hele greiene.

Det er ingen kompetente organer som passer på at den overholdt uansett.

Så at Norge skal betale milliarder til EU hvert år, som motstykke mot

å få den avtalen,

det skjønner ikke jeg.

Det må bare være for firmaer at den avtalen gjelder.

Vanlige norske borgere er ihvertfall fritt vilt i praksis, i EU, og

blir tullet rundt med, uten

at noen i Norge reagerer.

Så det synes jeg er en skam.

Med hilsen

Erik Ribsskog

24. juli 2009

The Financial Ombudsman vil ikke svare, på hvorfor deres ansatte må jobbe på søndagsmorgenene. Her er det nok noe muffens. (In Norwegian)

Google Mail – Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Collins, Jackie

<jackie.collins@financial-ombudsman.org.uk>

Fri, Jul 24, 2009 at 10:42 AM

To:

Erik Ribsskog <eribsskog@gmail.com>

Dear Mr Ribsskog

I believe I have answered all of your questions in my

previous email, and I am not prepared to enter into any further discussions

regarding this matter.

Please feel free to email me however, if you have any

queries regarding your complaint.

Regards

Jackie

Collins
Operations Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2009 22:23
To: Collins,

Jackie
Subject: Reminder/Fwd: Complaint against RBS/Fwd: Earlier

e-mail

Hi,

I can't see that I've received an answer to this e-mail yet, so I'm trying

to send it again.

Best Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date:

Wed, Jul 1, 2009 at 2:18 PM
Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail
To: "Collins, Jackie" <jackie.collins@financial-ombudsman.org.uk>

Hi,

I think I have the right to know this, when your representatives send me

e-mails at

seven o'clock, on a Sunday morning.

I think you should send your business e-mails within the

business-hours, and I'm

conserned about how you treat your staff, and I've contacted Acas about

this.

If you do not expect your staff to work 12-14 hours a week, seven days a

week,

then why are the working on a Sunday morning at six o'clock.

People are going to think that your representatives are some kind of

slaves, if

they have to work at the time of the week, when the other people in

England,

are on their way back from the pub.

If people get e-mails at this hour, they are going to start writing answers

while

they are still drunk.

This sounds insane to me, to have people working, at six o'clock, on a

Sunday

morning, answering e-mails that they could have answered on a Monday.

You have to pay them overtime, for work they just as well could have

done on

a week-day.

Your institution is extreamly poorly managed, and you are wasting the

tax-

payers money, with all the unessesary over-time.

I think there is a law in this country saying that Government should have

openness,

so I think you should explain what the reason for your very strange and

akward

working-hours are.

Sincerely,

Erik Ribsskog

On Wed, Jul 1, 2009 at 9:34 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Thank you

for your email.

You will

excuse me for not going into the finer details of our staffing working hours

and holiday allowance. I will however, reassure you we certainly

do not expect or allow our staff to work 12 to 14 hours a day 7 days a

week.

Regards

Jackie

Collins
Operations Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 30 June 2009

16:31

To: Collins, Jackie
Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

Monday to Friday, 8 am to 6 pm, is alright, I think.

But you also let your staff work Sunday mornings, at 6 am.

It seems to me that you overload your representatives with work, and that

they have to

work 12 to 14 hours 7 days a week.

I thought slavery was forbidden in our time.

Why do you let your representatives work every Sunday morning, when other

people in

England are on their way home from the pub?

Do your staff get summer-holiday at all?

Sincerely,

Erik Ribsskog

On Tue, Jun 30, 2009 at 9:54 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

We

always try to provide the best service we can to our customers, and

sometimes that means offering our staff the option of working overtime

during very busy periods.

Please

be assured that they have to work within strict time guidelines, and these

are always checked by Operations Managers to ensure they are not working too

many hours.

The

service our department offers is outside of the usual office hours of

9am till 5pm because we have found that a lot of our customers have

difficulties contacting us whilst they are at work themselves during the 9am

to 5pm times, so we have opening hours of 8am – 6pm, as do many firms

these days.

I hope

this explains.

Regards

Jackie

Collins
Operations Manager

Direct

Dial : 020 7964 0116
Direct Fax: 020 7964

0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 29 June 2009

19:32
To: Collins, Jackie

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Ok,

that sound very fine!

But, why is that you let your representatives work over-time every

Sunday then?

Shouldn't you as a main rule conduct your business, within the

business hours?

Yours sincerely,

Erik Ribsskog

On Mon, Jun 29, 2009 at 3:50 PM, Collins, Jackie

<jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear

Mr Ribsskog

Rosemary Cox has passed your complaint to me to take over as

you have requested that she no longer deals with your

case.

I can

confirmed that a letter has been sent to the firm, and we have asked that

they issue you with a final response letter within 14 days. We have

also asked them to copy us in on that response.

If you

remain unhappy with the firms response, or you have not received a

response from them within 14 days, please let me know and I will arrange

for your complaint to be moved forward for investigation by an

Adjudicator.

Regards

Jackie Collins
Operations

Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964

0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 11:17
To: Cox,

Rosemary
Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi,

I don't think it's any use with me repeating myself.

I don't think you should handle my complaint.

The reason is, that if you are to overworked, you get to

tired.

And in dealing with complaints like these, one obviously needs ones

judgement, to be like

it should be.

If one are out of balance, like I think you could be, then I

don't think this is good for how the

complaint is being dealt with.

So please do as I ask Mrs .Cox, and tell your manager what I

said, that I want someone else

to deal with my complaint, due to that I think that you must be

overworked.

Haven't you seen how fine the weather is today, you should have a

day off in the fine weather,

I think.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 11:10 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Thank you for your

e-mails

As previously advised I am not going to

debate with you the working hours of this

office.

I have written to you today to advise the

steps we are taking with your complaint. If the firm fail to resolve the

situation for you, your complaint will be passed onto our adjudication

area for further consideration of the concerns you have

raised.

I should add that

we do not tolerate rude or insulting language at this

office, and would expect any further communication to be sent in

a more acceptable manner.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:43

To: Cox, Rosemary
Subject: Re: Complaint

against RBS/Fwd: Earlier e-mail

Hi,

of course you can work on Sundays if you want.

But business e-mails should just be sent within the

business-hours.

Or else, what's going to happen, is obvious.

Someone are going to come drunk home from town, and answer the

business-e-mails when they are drunk, which is what has happened today,

with our correspondence.

If this is something, you didn't know from before, then I think

this Financial Ombudsman-stuff is just a load of crap really.

Try to use the head that God gave you when you were born!

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

I must admit to being surprised and

confused with the content of the

e-mail.

We are an extremely busy department and we often

work at the weekends, this is obviously of help

to consumers as we are able to deal with their complaints in

a more timely manner. I would suggest that

It is entirely up to each individual business to

determine which hours their staff will work and I do not intend

debating this with you.

By working this weekend I have been able to deal

with your complaint, which as you can appreciate is of a benefit to

you.

Perhaps you can clarify the spelling mistakes you

are referring to?

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June

2009 10:20

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi again,

don't you think it's strange for an institutions like yours to

send e-mails on Sunday mornings then?

Shouldn't e-mails be sent within normal business hours then

you think?

This is what it says on Wikipedia:

In

the United

States and United Kingdom, the hours between 9 am and 5 pm are typically considered to be standard

business hours

http://en.wikipedia.org/wiki/Business_hours

I

think this is rather akward, as I also think your spelling-mistakes

are.

Sincerely,

Erik

Ribsskog

On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

That's no problem, however I should point out

that we are not a government department, we are a independent

complaints body.

I will be in touch with your again in the next

few days

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28

June 2009 08:02

To: Cox, Rosemary
Subject: Re: Complaint

against RBS/Fwd: Earlier e-mail

Hi,

ok that's very fine, I'm just home from town you see.

I thought it was a bit strange, since noone in Government

in Norway, work on Sundays.

Sorry about this, I forget sometimes that I'm not in Norway

any longer.

Sorry about this!

Yours sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:54 AM, Cox,

Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

I can assure you this is not

a joke, I am currently in the office working

today.

I presume that

you would like us to deal with your complaint, so am responding to

your e-mails

today

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28

June 2009 07:36
To: Cox, Rosemary
Subject: Re:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

why do send the e-mails early on a Sunday morning, by the

way.

Is this some kind of joke?

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:33 AM, Cox,

Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

I will contact

you again once I have considered the

information.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 27

June 2009 14:59
To: Cox, Rosemary
Subject:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

thank you for you e-mail, that I recieved today.

I'll contact your collegue back, regarding the

Barclays-complaint.

I sent the complaint on RBS Dale St., to Yvonne Williams at

RBS, but she

also harassed me, like this, she writes 'Dear Ms Ribsskog',

even if my name

is Erik, and in Britain, you have a movie called 'Erik the

Viking', and Eric is

also a quite usual name, in English-speaking

countries.

So I think Yvonne Williams, the complaint-investigator,

also bullied me.

I think this must have been a deliberate mistake.

This ended with the complaint being partly resolved, in the

way that RBS,

gave me the bonus of £100, for moving my account to them,

from Barclays,

(who I also had problems with, that I'll exlain about to

your collegue, like I

mentioned earlier).

I'll also find the actual complaint against RBS Dale

St. now, and forward it

to you.

What I meant with the complaint-form, was that it

didn't look anything at all

like the ones you've sent me now.

Maybe the complaint-form I was sent, was to do with

other financial institutions,

than banks?

Like share-fonds etc?

Have you also got other complaint-forms, other than to

banks, perhaps someone

sent me the wrong form intentionally?

Just a thought I had.

But anyway, thank you very much for your e-mail, and

I'll also find the actual

RBS Dale St. complaint, and e-mail it to you now.

Yours sincerely,

Erik Ribsskog

———- Forwarded message

———-
From: Williams, Yvonne

(CRU) <Yvonne.Williams@rbs.co.uk>
Date:

Tue, Jun 26, 2007 at 4:30 PM
Subject: RE: Earlier

e-mail
To: Erik Ribsskog <eribsskog@gmail.com>

Dear Ms Ribsskog

Could you please arrange another copy of your email to be

sent to me for my investigation

Regards

Yvonne Williams

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 June

2007 14:04
To: Williams, Yvonne

(CRU)
Subject: Earlier e-mail

*** WARNING : This message originates from the Internet ***

Hi,

I'm refering to the e-mail I sent you on 5/6.

I was just wondering if you have recieved this e-mail,

because I cant see

that I have recieved any answer to it yet.

Please just contact me if you want me to send you the

e-mail again.

Yours sincerely,

Erik Ribsskog

The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.
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Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

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Registered office as above.

24. juli 2009

E-post Muffens? The Financial Ombudsman Service

The Independent Case Examiner skulle kikke på klagen mot the Jobcenter. (In Norwegian)

Google Mail – FW: Complaint about Mrs. Henderson at the Williamsons Sq. jobcenter in Liverpool

Erik Ribsskog

<eribsskog@gmail.com>

FW: Complaint about Mrs. Henderson at the Williamsons Sq. jobcenter in Liverpool

DWP ICE gateway team

<ICE@dwp.gsi.gov.uk>

Fri, Jul 24, 2009 at 10:41 AM

To:

eribsskog@gmail.com

Dear Mr Ribsskog

Thank you for your email of 23 July 2009.

As you have advised that you have not yet received a response to

your complaint, we will register your complaint about Job Centre Plus accordingly.

However before we are able to do this, I would be grateful

if you could provide the following information.

Your National Insurance Number,

your full postal

address;

a telephone number where we

may contact you.

Once we have received this information, we will continue to

register your complaint.

Yours sincerely

Nicky Smith

Independent Case Examiner's

Office

—–Original Message—–
From: Erik Ribsskog

[mailto:eribsskog@gmail.com]
Sent: 23 July 2009 16:37
To:

DWP ICE gateway team
Subject: Fwd: FW: Complaint about Mrs.

Henderson at the Williamsons Sq. jobcenter in

Liverpool

Hi,

the jobcenter haven't replied to this complaint at all, so I think this

complaint-case, should be

treated by you, at the Independent Case Examiner, since the

Jobcenter have failed to follow

the complaint-procedure.

And when I go to the jobcenter, I have to have meetings with Mrs.

Henderson, and she's taking

phone-calls to me, even I've complained about her.

So I think this is so poor standards from the Jobcenter, so I'm

sending this to you, at the

Independant Case Examiner, to hear what I should do, when the

Jobcenter-manager, don't deal

with the complaint at all.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Monkhouse Alison JCP CLYDEBANK SOUTH AVENUE <ALISON.MONKHOUSE@jobcentreplus.gsi.gov.uk>
Date:

Wed, May 27, 2009 at 5:00 PM
Subject: FW: Complaint about Mrs. Henderson at

the Williamsons Sq. jobcenter in Liverpool
To: eribsskog@gmail.com
Cc: Hart Colette

JCP WILLIAMSON SQUARE <COLETTE.HART@jobcentreplus.gsi.gov.uk>

Good

afternoon Mr Ribsskog,

I received

your e-mail today and am seeking to involve the Jobcentre Manager in the

response. You should have this within 10 days.

Regards

Alison

Monkhouse

Operations

Manager

Employer

Direct

Clydebank

tel 0141 435

6015

alison.monkhouse@jobcentreplus.gsi.gov.uk

P Save Paper – Do

you really need to print this e-mail?

—–Original

Message—–
From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 27 May 2009 05:40
To: Employer Direct

Vacancies
Subject: Complaint about Mrs. Henderson at the Williamsons

Sq. jobcenter in Liverpool

Hi,

I was at 26 week review meeting, at the Williamsons Sq. jobcenter, in

Liverpool,

on Thursday last week.

This incident has been runing a bit in the back of my head, since

then.

Now I think that I should send a complaint about what happened in the

meeting,

since I was a bit intimidated, by Mrs. Henderson.

I thought that the meeting had ended a couple of times, because there

were

several things that was being gone through, in the meeting, in

several

bulks.

There were several things on the agenda in the meeting, but I didn't

have the

agenda, so I a couple of times, thought that the meeting was over.

But then Mrs. Henderson said that, if I did that again she was going to

show

me what she did to men, who didn't do like she said.

I've been having this in the back of my head.

And Mrs. Henderson also found jobs that where low paid, for me, and

that weren't

full-time, and that were in Southport, and places like that, even if I

have a good

education and am an experienced manager.

So I also think this seemed aquard.

But the main complaint is that Mrs. Henderson intimidated me, and

threatened me,

and told me that I had to sit down, or else she was going to tell me what

she

did with men that didn't do like she said.

I think Mrs. Henderson went to far with this comment.

Both of us in the meeting were adult, and even if I'm unemployed at

the moment,

I don't think I should accept being threated condesending, or

patronised.

So I think there are some under-laying feelings or something, that makes

Mrs.

Henderson not threat me objective, in the meetings.

Or at least that's how it seems to me.

So I think that I should send a complaint about this, since now I'm not

looking forward

to meeting Mrs. Henderson again, since she acted out of line, I have to

say, in the

meeting, for some reason.

So I hope you can check out what this was about, because I don't

people should

accept to be threated poorly, just because they are unemployed at a

specific

moment.

Yours sincerely,

Erik Ribsskog

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Communications via the

GSi may be automatically logged, monitored and/or recorded for legal

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This email was received from the

INTERNET and scanned by the Government Secure Intranet anti-virus service

supplied by Cable&Wireless in partnership with MessageLabs. (CCTM

Certificate Number 2007/11/0032.) In case of problems, please call your

organisation’s IT Helpdesk.
Communications via the GSi may be

automatically logged, monitored and/or recorded for legal

purposes.

**********************************************************************

This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.

Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.

If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.

Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.

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Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

24. juli 2009

E-post The Independant Case Examiner (Jobcenter-klager) The jobcenter The Jobcenter Williamson Sq.

Det gikk visst ikke ann å ta opp problemene hos the Financial Ombudsman med Acas, pr. e-post, man måtte visst ringe. (In Norwegian)

Google Mail – Reminder/Fwd: The Finacial Ombudsman, using staff as slaves/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: The Finacial Ombudsman, using staff as slaves/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Natalie Bodden

<NBodden@ecgroup.co.uk>

Fri, Jul 24, 2009 at 9:42 AM

To:

Erik Ribsskog <eribsskog@gmail.com>

Unfortunately we are unable to advice on this query via

email; this facility is solely for ordering hard copy Acas publications. Please

call the Acas helpline on 08457 47 47 47

to speak to a trained advisor.

Alternatively, please visit the Acas website at www.acas.org.uk,

there

is a search option on the homepage where you may type in key words. This

search will bring up all publications that cover this subject. The website will

list the publications available and all prices (although some are free). From

there, you can order through the website using a credit card (if you are

ordering priced publications) or, you can e-mail me with the stock codes,

quantities and a delivery address. I will order the publications for you the

same day.

Kind regards,

Natalie Bodden

Account Executive

+44 (0) 20 8867 3324

nbodden@ecgroup.co.uk

www.ecgroup.co.uk

—–Original Message—–

From: Erik Ribsskog

[mailto:eribsskog@gmail.com]

Sent: 23 July 2009 22:27

To: ACAS-01

Subject: Reminder/Fwd: The

Finacial Ombudsman, using staff as slaves/Fwd: Complaint against RBS/Fwd:

Earlier e-mail

Hi,

I can't see that I've received an answer to this e-mail yet, so I'm sending you

this reminder.

Best Regards,

Erik Ribsskog

———- Forwarded

message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Jun 30, 2009 at 4:48 PM

Subject: The Finacial Ombudsman, using staff as slaves/Fwd: Complaint against

RBS/Fwd: Earlier e-mail

To: acas@eclogistics.co.uk

Hi,

I've contacted you

earlier, about that I was being used as a slave, and that

they had illigal

management methods, at Bertelsmanns Scand. Microsoft-activation,

in Liverpool.

Now, people at the

Financial Ombudsman, are also being used as slaves, it seems.

Or this could be connected with a cover-up, of the Bertelsmann/Microsoft-case,

that

I am being bullied by

Government, to cover up what went on there.

Please send this e-mail

to the right people in Acas.

Yours sincerely,

Erik Ribsskog

———- Forwarded

message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Jun 30, 2009 at 4:31 PM

Subject: Re: Complaint against RBS/Fwd: Earlier e-mail

To: "Collins, Jackie" <jackie.collins@financial-ombudsman.org.uk>

Hi,

Monday to Friday, 8 am to

6 pm, is alright, I think.

But you also let your staff work Sunday mornings, at 6 am.

It seems to me that you

overload your representatives with work, and that they have to

work 12 to 14 hours 7

days a week.

I thought slavery was

forbidden in our time.

Why do you let your

representatives work every Sunday morning, when other people in

England are on their way

home from the pub?

Do your staff get

summer-holiday at all?

Sincerely,

Erik Ribsskog

On Tue, Jun 30, 2009 at

9:54 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

We

always try to provide the best service we can to our customers, and sometimes

that means offering our staff the option of working overtime during very busy

periods.

Please

be assured that they have to work within strict time guidelines, and these are

always checked by Operations Managers to ensure they are not working too many

hours.

The

service our department offers is outside of the usual office hours of 9am

till 5pm because we have found that a lot of our customers have difficulties

contacting us whilst they are at work themselves during the 9am to 5pm times,

so we have opening hours of 8am – 6pm, as do many firms these days.

I hope this

explains.

Regards

Jackie Collins

Operations

Manager

Direct

Dial : 020 7964 0116

Direct

Fax: 020 7964 0117

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 29 June

2009 19:32

To: Collins, Jackie

Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Ok,

that sound very fine!

But, why is that you let

your representatives work over-time every Sunday then?

Shouldn't you as a main rule conduct your business, within the business hours?

Yours sincerely,

Erik Ribsskog

On Mon, Jun 29, 2009 at

3:50 PM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Rosemary

Cox has passed your complaint to me to take over as you have requested that she

no longer deals with your case.

I can

confirmed that a letter has been sent to the firm, and we have asked that they issue

you with a final response letter within 14 days. We have also asked them

to copy us in on that response.

If you

remain unhappy with the firms response, or you have not received a response

from them within 14 days, please let me know and I will arrange for your

complaint to be moved forward for investigation by an Adjudicator.

Regards

Jackie Collins

Operations

Manager

Direct

Dial : 020 7964 0116

Direct

Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 11:17

To: Cox, Rosemary

Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

I don't think it's any

use with me repeating myself.

I don't think you should

handle my complaint.

The reason is, that if you are to overworked, you get to tired.

And in dealing with

complaints like these, one obviously needs ones judgement, to be like

it should be.

If one are out of balance, like I think you could be, then I don't think this

is good for how the

complaint is being dealt

with.

So please do as I ask Mrs .Cox, and tell your manager what I said, that I want

someone else

to deal with my

complaint, due to that I think that you must be overworked.

Haven't you seen how fine the weather is today, you should have a day off in

the fine weather,

I think.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at

11:10 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

As previously advised I

am not going to debate with you the working hours of this office.

I have written to you

today to advise the steps we are taking with your complaint. If the firm fail

to resolve the situation for you, your complaint will be passed onto our

adjudication area for further consideration of the concerns you have raised.

I should add that we do

not tolerate rude or insulting language at this office, and would expect any

further communication to be sent in a more acceptable manner.

Kind Regards

Rose Cox

team manager

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June

2009 10:43

To: Cox, Rosemary

Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

of course you can work on

Sundays if you want.

But business e-mails should just be sent within the business-hours.

Or else, what's going to happen, is obvious.

Someone are going to come drunk home from town, and answer the business-e-mails

when they are drunk, which is what has happened today, with our correspondence.

If this is something, you didn't know from before, then I think this Financial

Ombudsman-stuff is just a load of crap really.

Try to use the head that

God gave you when you were born!

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at

10:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Thank

you for your e-mail

I must

admit to being surprised and confused with the content of the e-mail.

We are

an extremely busy department and we often work at the weekends, this is

obviously of help to consumers as we are able to deal with their

complaints in a more timely manner. I would suggest that It is entirely

up to each individual business to determine which hours their staff will work

and I do not intend debating this with you.

By

working this weekend I have been able to deal with your complaint, which as you

can appreciate is of a benefit to you.

Perhaps

you can clarify the spelling mistakes you are referring to?

Kind

Regards

Rose Cox

team

manager

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June

2009 10:20

Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi again,

don't you think it's

strange for an institutions like yours to send e-mails on Sunday mornings then?

Shouldn't e-mails be sent within normal business hours then you think?

This is what it says on

Wikipedia:

In

the United States and United Kingdom, the hours between

9 am and 5 pm are typically considered to be

standard business hours

http://en.wikipedia.org/wiki/Business_hours

I think

this is rather akward, as I also think your spelling-mistakes are.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at

8:06 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Thank

you for your e-mail

That's

no problem, however I should point out that we are not a government department,

we are a independent complaints body.

I will

be in touch with your again in the next few days

Kind

Regards

Rose Cox

team

manager

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June

2009 08:02

To: Cox, Rosemary

Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

ok that's very fine, I'm

just home from town you see.

I thought it was a bit strange, since noone in Government in Norway, work on

Sundays.

Sorry about this, I forget sometimes that I'm not in Norway any longer.

Sorry about this!

Yours sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at

7:54 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Thank

you for your e-mail

I can

assure you this is not a joke, I am currently in the office working today.

I

presume that you would like us to deal with your complaint, so am responding to

your e-mails today

Kind

Regards

Rose Cox

team

manager

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 07:36

To: Cox, Rosemary

Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

why do send the e-mails

early on a Sunday morning, by the way.

Is this some kind of joke?

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at

7:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Thank

you for your e-mails

I will

contact you again once I have considered the information.

Kind

Regards

Rose Cox

team

manager

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 27 June 2009 14:59

To: Cox, Rosemary

Subject: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

thank you for you e-mail,

that I recieved today.

I'll contact your collegue back, regarding the Barclays-complaint.

I sent the complaint on

RBS Dale St., to Yvonne Williams at RBS, but she

also harassed me, like

this, she writes 'Dear Ms Ribsskog', even if my name

is Erik, and in Britain,

you have a movie called 'Erik the Viking', and Eric is

also a quite usual name,

in English-speaking countries.

So I think Yvonne Williams, the complaint-investigator, also bullied me.

I think this must have

been a deliberate mistake.

This ended with the

complaint being partly resolved, in the way that RBS,

gave me the bonus of

£100, for moving my account to them, from Barclays,

(who I also had problems

with, that I'll exlain about to your collegue, like I

mentioned earlier).

I'll also find the actual complaint against RBS Dale St. now, and forward it

to you.

What I meant with the complaint-form, was that it didn't look anything at all

like the ones you've sent

me now.

Maybe the complaint-form I was sent, was to do with other financial

institutions,

than banks?

Like share-fonds etc?

Have you also got other

complaint-forms, other than to banks, perhaps someone

sent me the wrong form

intentionally?

Just a thought I had.

But anyway, thank you very much for your e-mail, and I'll also find the actual

RBS Dale St. complaint,

and e-mail it to you now.

Yours sincerely,

Erik Ribsskog

———-

Forwarded message ———-

From: Williams, Yvonne (CRU) <Yvonne.Williams@rbs.co.uk>

Date: Tue, Jun 26, 2007 at 4:30 PM

Subject: RE: Earlier e-mail

To: Erik Ribsskog <eribsskog@gmail.com>

Dear Ms

Ribsskog

Could

you please arrange another copy of your email to be sent to me for my

investigation

Regards

Yvonne

Williams

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 19 June 2007 14:04

To: Williams, Yvonne (CRU)

Subject: Earlier e-mail

*** WARNING : This message originates from the Internet ***

Hi,

I'm refering to the

e-mail I sent you on 5/6.

I was just wondering if

you have recieved this e-mail, because I cant see

that I have recieved any

answer to it yet.

Please just contact me if

you want me to send you the e-mail again.

Yours sincerely,

Erik Ribsskog

The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB

Authorised and regulated by the Financial Services Authority.

This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.

Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the intended

recipient, please notify the sender immediately and delete this e-mail and any

attachment from your system. If you are not the intended recipient you must not

copy, disclose or take any action in reliance to it.

This email has originated from the Financial Ombudsman

Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United Kingdom.

Registered as a limited company in England and Wales No. 3725015. Registered

office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the intended

recipient, please notify the sender immediately and delete this e-mail and any

attachment from your system. If you are not the intended recipient you must not

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This e-mail and any files transmitted with it are confidential and

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EC Group is the trading name of E.Christian & Co Ltd. Registered Office:

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number 463298

24. juli 2009

Acas E-post The Financial Ombudsman Service

Ny e-post til UD angående problemene hos Arvato og med den norske ambassaden i London osv. (In Norwegian)

Google Mail – Purring/Fwd: Oppdatering/Fwd: 07/08511-15 – Erik Ribsskog – Klage på ambassaden i London

Erik Ribsskog

<eribsskog@gmail.com>

Purring/Fwd: Oppdatering/Fwd: 07/08511-15 – Erik Ribsskog – Klage på ambassaden i London

Erik Ribsskog

<eribsskog@gmail.com>

Fri, Jul 24, 2009 at 3:48 PM

To:

Størsrud Bernt <bernt.storsrud@mfa.no>

Hei,

men hvorfor er det sånn at ambassaden ikke svarer meg?

Har jeg ikke rett til å få svar fra ambassaden, når jeg kontakter de?

Hva hvis det er andre spørsmål som jeg ønsker å ta opp med de,

jeg er jo en norsk statsborger, som bor i Storbritannia, også skal

ikke ambassaden svare meg, enda dette jo også er en sak som

gjelder mange norske statsborgere.

Det var et firma, (Bertelsmann Arvato), hvor det virka som at det

var noe 'mob', som hadde infiltrert firmaet.

Folk ble kommandert hvor de skulle sitte og sånn, av kollegaer,

og ikke sjefer.

Firmaet brukte ulovlige ledelsesmetoder.

Og jeg gjorde som ambassaden sa, jeg tok det med engelsk

politi, og den veldedige organisasjonen CAB, som ambassaden

anbefalte meg å ta det med.

Men så ble jeg tulla med av engelsk politi og CAB.

Og da var jo dette et nytt spørsmål, hva skal jeg gjøre da.

Og da svarte ikke engang ambassaden meg.

Hva slags behandling er dette ovenfor norske statsborgere?

Er dette noe som UD anbefaler, at man skal behandle folk sånn, eller

er dette noe man kan klage på?

Er det riktig at man ikke kan få en forklaring engang, angående hvorfor

ambassaden behandler en slik.

Nå har jeg tatt dette med handels og næringsdepartementet og Solvit, men

jeg synes også at dette er problemer UD burde se på, når norske statsborgere

blir behandlet som dritt av utenlandske myndigheter.

Mvh.

Erik Ribsskog

2009/7/24 Størsrud Bernt <bernt.storsrud@mfa.no>

Svar ble sendt 24. juni – se nederst i denne korrespondansen.

Vennlig hilsen

Bernt Størsrud

Seniorkonsulent

Seksjon for konsulære saker og utlendingsfeltet

s-kons@mfa.no

—————————————————————-

UTENRIKSDEPARTEMENTET

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: Thursday, July 23, 2009 10:59 PM

To: Størsrud Bernt

Subject: Purring/Fwd: Oppdatering/Fwd: 07/08511-15 – Erik Ribsskog –

Klage på ambassaden i London

Hei,

jeg kan ikke se å ha mottatt noe svar på denne e-posten, og

sender derfor denne purringen.

Mvh.

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/6/24

Subject: Oppdatering/Fwd: 07/08511-15 – Erik Ribsskog – Klage på ambassaden i

London

To: bernt.storsrud@mfa.no

Hei,

ambassaden ba meg først, (før de sluttet å svare på mine

henvendelser), om å ta dette med

politiet og CAB, i Storbritannia.

Men disse bare tullet med meg, jeg ga kopier av dokumentene i saken, til

politiet her, i håp

om at de ville etterforske.

Men det ville de ikke, jeg ble sendt til den veldedige organisasjonen CAB, som

bare trakasserte

meg.

Merseyside-politiet, de også trakasserte meg, og kalte meg 'Miss Erik

Ribsskog', i brev osv.,

enda britene har filmer som 'Erik the Viking' osv., og Eric

er et vanlig navn, i engelsktalende

land.

Så Merseyside-politiet tuller også med meg.

Så de har nok også gjort noe galt, tror jeg.

Kanskje ambassaden og politiet har tatt ned noe mafia, som var i firmaet, også

har de bare

tulla med meg etterpå, enda jeg har levd i et helvete siden

2003, når jeg overhørte at jeg

var forfulgt av 'mafian', da jeg bodde i Oslo.

Noe sånt?

Det skal jo være et åpent samfunn, mener jeg, og folk har krav på å vite hva

som foregår.

Og jeg har brukt mye tid på denne saken, og mistet jobben min blant annet, og

er nå

arbeidsledig.

Så her blir nok jeg tullet med av ambassaden og politiet i Storbritannia.

Med vennlig hilsen

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/6/24

Subject: Re: 07/08511-15 – Erik Ribsskog – Klage på ambassaden i London

To: Størsrud Bernt <bernt.storsrud@mfa.no>

Hei,

Men hvorfor er det sånn at ambassaden ikke svarer, når jeg

kontakter de da?

(Jeg har jo vært i kontakt med

ambassaden, og gitt de alle dokumentene i saken).

Ambassaden må ha gjort noe galt, tror jeg, siden de ikke

tørr å svare meg.

Med vennlig hilsen

Erik Ribsskog

2009/6/24 Størsrud Bernt <bernt.storsrud@mfa.no>

Det vises til din henvendelse av 26. mai, der det bl. a. bes om

at ambassaden sørger for å få en sak opp for retten.

Den norske ambassaden i London kan evt. formidle kontakt med en

advokat. Utgifter i den forbindelse vil du selv måtte dekke.

For øvrig er det slik at utenrikstjenesten ikke kan blande seg

inn i rettergang. Mer om dette her: http://www.landsider.no/tips/bistand/bistand.htm

Vennlig

hilsen,

Bernt

Størsrud

Seniorkonsulent

Seksjon

for konsulære saker og utlendingsfeltet

Utenriksdepartementet

24. juli 2009

Arvato Den norske ambassaden i London E-post Utenriksdepartementet

Mer om problemene i Rimi og Stein Erik Hagen. (In Norwegian)

Erik Ribsskog sa, få sekunder siden:
RE: Hvem skal kjøpe hester til de kongelige nå?
Hei,

jeg er ikke rød-grønn jeg.

Jeg er liberal konservativ jeg.

Men jeg har jobba i Rimi i 12 år, hvorav 10 år som leder, og vært utsatt for litt av hvert, av tjuvtriks og røverstreker der, fra ledere oppover i systemet.

Jeg vant en stor Rimi-konkurranse, som butikksjef, ‘Rimi Gullårer’, og fikk en kulepenn i premie, av Rimi-Hagen.

Jeg fikk bra resultater, på Rimi Nylænde, på Lambertseter, i år 2000, men ble snytt for bonusen av regionsjef Jon Bekkevoll & Co.

Jeg ble lurt i en felle av distriktsjefene, da jeg begynte på Rimi Kalbakken, i år 2000, og da jeg prøvde å ta opp dette med driftsdirektøren, våren 2001, så nekta han å høre om hva som hadde skjedd.

Så problemene ble bare feid under teppet.

Og jeg jobba også mange år, med mye overtid, som assistent, med 140-150.000 i året.

Noe som var mye under det de andre kjedene betalte.

Det var til og med førstesideoppslag i VG og Dagbladet om dette.

Andre ledere, som har sluttet i Rimi, har ikke turt å si noe, pga. redsel for Rimi-Hagen.

Jeg bodde i Rimi-leilighetene i W. Thr. gt, på St. Hanshaugen før.

(Nå bor jeg i England, jeg har nemlig overhørt at jeg er forfulgt av noe som de kalte ‘mafian’, uten at jeg vet om det har noe med Rimi-Hagen å gjøre, men jeg har aldri vært noe kriminell eller noe, så det kan vel nesten virke sånn).

Og jeg ringte om parkeringsplass, i kjelleren, i 1998, og da sa en dame på hovedkontoret, at Stein Erik hadde lovet ‘to guttenavn’, å ha parkeringsplass der.

Jeg leste også noe rykte i Natt og Dag på 90-tallet, at Rimi-Hagen holdt to unggutter, med leilighet og bil, i Oslo.

Jeg så også noen sånne femi unggutter som stod ved postkassene der, en 17. mai, så hvem vet, om disse ryktene var riktige, at han noen slags slaver.

Jeg måtte ihvertfall jobbe som en slave, vil jeg si, som assistent i RImi, og på lav betaling.

Med mye hardt arbeid, jeg fikk alle de tyngste oppgavene, men jeg hadde vært i infanteriet, så jeg hadde et bra grunnlag for å jobbe hardt.

Men, da ble det jo mye utgifter til mat da, så etter mat og husleie, så var det ikke mye igjen av de 140.000 kronene i året, etter at rundt 30% skatt var trukket.

Så jeg det var flere år, som jeg jobbet som leder i Rimi, at jeg ikke dro på ferie.

Sommeren 1994 og 95 ihvertfall vel.

Men men.

Men har Rimi-Hagen skapt verdier, lurer jeg på.

De butikkene var jo der fra før.

Han lagde et system for å klare å utnytte folk som jobba som ledere, med markedets laveste lønninger, kan man kanskje si, og tynte så mye ut av de, at han fikk fyllt lommene sine med milliarder.

Pluss at han fikk mer rabatter fra leverandører da, siden han hadde flere hundre butikker.

Så han har nok utnytta en del tusen folk, vil jeg tippe, før han solgte Rimi-butikkene til Nedeland og Sverige, og kjøpesenterne til utlandet, og stappa milliardene i sin egen lomme.

Men det er mulig at det ble billigere pris på maten i Norge da, det er mulig.

Noen varer ble jo solgt med tap husker jeg.

Ofte varer fra Stabburet/Orkla osv.

Nå skal jeg ikke spekulere på hva de varene inneholder, men jeg gjør oppmerksom på, at storselgeren Pizza Grandiosa Original, ble trukket tilbake fra markedet i Sverige.

Så kan man lure på hva grunnen til dette var.

Fant svenskene noe greier i den norskproduserte Grandiosaen?

Hvem vet.

Lureri tror jeg det er nok av Rimi, på flere fronter, det er jeg ikke i tvil om, etter å ha jobbet i Rimi i 12 år selv, og fulgt med litt i avisene osv.

Så sånn er nok det.

Mvh.

Erik Ribsskog

http://www.dagbladet.no/2009/07/23/nyheter/fremskrittspartiet/innenriks/politikk/stein_erik_hagen/7331193/#comments_container

24. juli 2009

Dagbladets kommentarsystem Jon Bekkevold Regionsjef Rimi Rimi Stein Erik Hagen
Jeg skreiv om problemene i Rimi, på Dagbladets kommentarsystem, siden Rimi-Hagen har flytta til Sveits. (In Norwegian)

Erik Ribsskog sa, få sekunder siden:
RE: Stakkar
Enig,

jeg er en av de som var dumme nok til å jobbe i Rimi.

Butikklederne i Rimi, fikk alltid mye lavere betalt, enn lederne i de konkurrerende kjedene.

Jeg vant en stor Rimi-konkurranse, som butikksjef, på Rimi Langhus, i 2001.

‘Rimi Gullårer’, het den konkurransen, og bare tre butikker av ca. 100, i Stor-Oslo, klarte kravene.

Og gjett hva premien var?

Et brev og en kulepenn, fra Rimi-Hagen.

Jeg skulle hatt bonus, i år 2000, da jeg klarte alle budsjettkravene, må man vel si, på Rimi Nylænde, men jeg fikk ikke fem øre, jeg ble snytt av regionsjef Jon Bekkevoll & Co.

Jeg ble også lurt opp i mye stry, av distriktsjefer, da jeg jobbet som butikksjef, på Rimi Kalbakken, (en stor Rimi som pleide å være ICA Supermarked), men jeg prøvde å ta dette med regionsjef og driftsdirektør, da de var innom Rimi Kalbakken, enten påsken 2001 eller om det var 17-mai helgen 2001, men de ville ikke prate om problemene.

Så når noe var galt i Rimi, så ble det bare dyttet under teppe.

Jeg skulle begynne på Rimi Langhus, så da var det bare å glemme problemene på Rimi Kalbakken.

Enda jeg ble lurt i en felle der, av distriksjefene, så jeg måtte jobbe så mye, for å prøve å beholde jobben, at jeg sleit meg ut rimelig mye da, pga. dette.

Og hva har egentlig Rimi-Hagen gjort i Norge?

Han har kjøpt opp butikker fra enkeltstående kjøpmenn, som han har tynt penger ut av, ved å få bonuser fra leverandører og ved å betale markedets laveste lønn, til butikklederne i Rimi, som måtte være på tå hev natt og dag, i tilfelle alarmen gikk og slikt, og du kunne ikke ha ferie omtrent, for da var det en assistent, som kludra til tingene i butikken, for hvis du lærte opp en assistent, så tok distriktsjefen fra deg denne, og brukte som butikksjef i en annen butikk osv.

Det var den regla der.

Og hva har Rimi-Hagen egentlig gjort?

Jo, han har kjøpt opp de enkeltstående norske butikkene, (og også kjøpesenterne), og solgt de til utlandet, og puttet en formue i sin egen lomme, ved å slite ut en stor gjeng med mange hundre eller tusen butikkledere, som har jobbet omtrent som slaver, på mye lavere lønn, enn de andre kjedene.

En butikksjef i Kiwi, tjener f.eks. mye mer, enn en butikksjef i Rimi.

Hva kan dette komme av?

Ikke vet jeg, men noe rart er det.

Jeg kunne sikkert fortsatt hele kvelden, om de rare tingene i Rimi og i forbindelse med Stein Erik Hagen, men det er ikke alt jeg har i hue nå.

Hvis noen har noen spørsmål om hvordan det var å jobbe for Rimi-Hagen så får de heller spørre.

Mvh.

Erik Ribsskog

http://www.dagbladet.no/2009/07/23/nyheter/innenriks/stein_erik_hagen/skatteparadis/7329942/

PS.

Jeg skrev mer om Rimi-Hagen, mens jeg var igang:

http://www.dagbladet.no/2009/07/23/nyheter/fremskrittspartiet/innenriks/politikk/stein_erik_hagen/7331193/

24. juli 2009

‘Rimi-fella’ Dagbladet online. (Kommentar til artikkel). Dagbladets kommentarsystem Ekskjøpmannen og eksprinsessen Jon Bekkevold Regionsjef Rimi Rimi Langhus Rimi Nylænde Stein Erik Hagen

Jeg sendte en e-post til styreleder, ved HiO IU, angående lugubre forhold, rundt professor Frode Eika Sandnes der, mm. (In Norwegian)

Google Mail – Klage til Styreleder ved HiO avd. for ingeniørutdanning/Fwd: Purring/Fwd: Klage/Fwd: Purring/Fwd: Sterk mistanke om snusk hos HiO ingeniørutdanningen.

Erik Ribsskog

<eribsskog@gmail.com>

Klage til Styreleder ved HiO avd. for ingeniørutdanning/Fwd: Purring/Fwd: Klage/Fwd: Purring/Fwd: Sterk mistanke om snusk hos HiO ingeniørutdanningen.

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jul 23, 2009 at 11:23 PM

To:

postmottak@hio.no

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/7/23
Subject: Klage til Styreleder ved HiO avd. for ingeniørutdanning/Fwd: Purring/Fwd: Klage/Fwd: Purring/Fwd: Sterk mistanke om snusk hos HiO ingeniørutdanningen.
To: PerOystein.Staff@iu.hio.no

Hei,

dekan Per Øystein Staff, svarer ikke på mine henvendelser, angående om jeg har nok fra

fra NHI (nå NITH) og HiO, til å få en to-årsgrad eller bachelorgrad, siden jeg driver og søker

jobber nå, og skulle gjerne hatt papirer på at jeg har tilsvarende en grad da, når man ser

på de fagene jeg har hatt på universitetsnivå, på to høyskoler i Oslo.

Det har også vært adskillig, alvorlig, snusk, vil jeg kalle det, også fra Staff i forbindelse med

dette, men også fra professor Frode Eika Sandnes, spesielt, når det gjelder å lage krøll

for meg, når jeg skulle studere i Sunderland, skoleåret 2004/05.

Han ville ikke gi meg Erasmus-stipend, til tross for at jeg hadde gode karakterer, men forandret

unnskyldning, for at jeg ikke skulle få dette stipendet, flere ganger.

Først sa de at det var fordi jeg manglet grunnlaget.

Så viste jeg de karakterutskrift, fra NHI, og da fant de på en annen grunn, for å avslå, at jeg skulle

få Erasmus-stipend.

Ei dame ved internasjonalt kontor, på Bislett, skulle søke om studielån for meg, men det gjorde

hun ikke.

HiO IU, skulle søke om studier i Sunderland, for meg.

Jeg leverte søknaden i resepsjonen, men den ble ikke levert til Sunderland.

Da jeg kom til Sunderland, gjennom å ha kontaktet universitetet der, gjennom Kilroy Education,

heter det vel nå, og fikk godkjent opptak til 3. året av en britisk bachelor grad, i Computing.

Så ville ikke HiO godkjenne fagene mine, det var Frode Eika Sandnes, enda HiO IO samarbeider

med University of Sunderland, og har folk over fra University of Sunderland, som holder

informasjonsmøter osv.

Så HiO og spesielt professor Eika Sandnes, de ødela mye av det faglige utbytte, for meg, ved

å studere i Sunderland, siden mye av min konsentrasjon, måtte gå på å prøve å rydde opp i

administrativt krøll, som HiO lagde for meg, med vilje, må jeg si.

Det virka for meg, som om at professor Eika Sandnes, må ha hatt et horn i siden, til meg, som

det heter, enda jeg aldri hadde sett han, før jeg begynte å søke om studier i utlandet.

Så her er det snusk og korrupsjon og det som værre er, hos HiO IU, vil jeg si.

Så her trengs det å ryddes opp, så spørs det om dere er klar for å rydde opp i disse lugubre

forholdene, som dere har, hos HiO.

Jeg venter spent på svar.

Mvh.

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/5/26
Subject: Purring/Fwd: Klage/Fwd: Purring/Fwd: Sterk mistanke om snusk hos HiO ingeniørutdanningen.
To: PerOystein.Staff@iu.hio.no

Hei,

jeg kan ikke se at jeg har mottatt noe svar på denne e-posten ennå, så jeg prøver å sende den på nytt.

Med vennlig hilsen

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: 2009/3/23

Subject: Klage/Fwd: Purring/Fwd: Sterk mistanke om snusk hos HiO ingeniørutdanningen.

To: PerOystein.Staff@iu.hio.no

Hei,

jeg så at du sto øverst på listen over ledelsen for HiO

ingeniørutdanningen, så da regner jeg med at det er deg

jeg skal kontakte.

Det gjelder at jeg har blitt tullet med av HiO, (og fortsatt blir det).

Ved at det ble tullet med diverse Erasmus-søknader og søknader om

studier i Sunderland, og godkjenning

av fag, i 2004.

Og nå så tuller hun fungerende kontorsjefen deres, Tone Hatlen, med

meg, og sender ikke karakterutskrift

fra NHI, (som var vedlegg til en av Erasmus-søknadene mine i 2004, og

jeg pratet med Hatlen på telefon,

da hun sa hun fant NHI-karakterutskriften min, og skulle sende meg

den, i januar, og jeg har fortsatt ikke

mottatt noe).

Jeg skal sende en kopi av purringen til Hatlen også.

Jeg vil at dere skal undersøke hva som foregår, sånn at jeg kan få

orden på papirene mine, og at dette ikke skal

skje på nytt med andre studenter hos dere.

Med vennlig hilsen

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/2/2

Subject: Purring/Fwd: Sterk mistanke om snusk hos HiO ingeniørutdanningen.

To: postmottak@hio.no

Hei,

jeg kan ikke se at jeg har mottatt noe svar på denne e-posten ennå, så

jeg sender den på nytt.

Med vennlig hilsen

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/1/6

Subject: Sterk mistanke om snusk hos HiO ingeniørutdanningen.

To: postmottak@hio.no

Hei,

dess mer jeg tenker på det, dess mer overbevist er jeg om at det må ha

vært noe snusk i forbindelse

med de problemene som HiO ingeniørutdanningen og internasjonalt kontor

skapte for meg da jeg

ville studere i Sunderland i 2004.

De avslo tre Erasmus-søknader med tilsynelatende konstruerte begrunnelser.

De rotet bort den vanlige søknaden min til Sunderland.

De hadde merkelige møter, med leder hos HiO ingeniørutdanningen

utenlandsstudier, han Espen,

professoren i datakommunikasjon, som vel har sluttet nå, en ganske ung

kar, til å være professor,

med lyst hår, og 'cola-briller', som hadde jobbet i et satelittfirma i

England, blant annet, husker jeg

han sa.

Han hadde med en kamerat fra Sunderland til møte med meg om

utenlandsstudier, det lurer jeg på

om er meningen at man skal ha med.

Og de sa der at det var umulig for meg å få jobb i Sunderland, det

synes jeg er rart at de skulle si.

Så leverte ikke hun damen med alle de tomme tab-flaskene på kontoret,

på internasjonalt kontor,

på Bislett.

Hun leverte ikke lånekasse-søknad for meg, enda vi hadde et møte hvor

vi ble enige om dette, at hun

skulle ordne det.

Og på toppen av det hele, så ville ikke Espen og HiO godkjenne fagene

mine i Sunderland, før etter

en uforståelig utsettelse på flere måneder, enda HiO hadde

samarbeidsavtale med University of

Sunderland.

Så her er det så mye tull, så jeg nekter å tro at det kan være tilfeldig.

Jeg mener noen hos dere sa ganske nylig da jeg ringte, at han nå har

sluttet, han professoren,

som vel het Espen noe, mener jeg å huske.

Men jeg synes ikke dette kan være noen unnskyldning, så jeg vil gjerne

at dere undersøker hva

som kan ha skjedd.

Så håper jeg dere får funnet ut av hva som har skjedd, og kan sende en

skriftelig tilbakemelding

etter undersøkelsen av snusket.

Med vennlig hilsen

Erik Ribsskog

24. juli 2009

E-post Frode Eika Sandnes (Leder for utenlandsstudier-seksjonen ved HiO ingeniørutdanningen) HiO Ingeniørhøyskolen Styreleder HiO IU

Jeg sendte en purring til Acas. (In Norwegian)

Google Mail – Reminder/Fwd: The Finacial Ombudsman, using staff as slaves/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: The Finacial Ombudsman, using staff as slaves/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jul 23, 2009 at 10:26 PM

To:

acas@eclogistics.co.uk

Hi,

I can't see that I've received an answer to this e-mail yet, so I'm sending you this reminder.

Best Regards,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Jun 30, 2009 at 4:48 PM
Subject: The Finacial Ombudsman, using staff as slaves/Fwd: Complaint against RBS/Fwd: Earlier e-mail

To: acas@eclogistics.co.uk

Hi,

I've contacted you earlier, about that I was being used as a slave, and that

they had illigal management methods, at Bertelsmanns Scand. Microsoft-activation,

in Liverpool.

Now, people at the Financial Ombudsman, are also being used as slaves, it seems.

Or this could be connected with a cover-up, of the Bertelsmann/Microsoft-case, that

I am being bullied by Government, to cover up what went on there.

Please send this e-mail to the right people in Acas.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Jun 30, 2009 at 4:31 PM
Subject: Re: Complaint against RBS/Fwd: Earlier e-mail

To: "Collins, Jackie" <jackie.collins@financial-ombudsman.org.uk>

Hi,

Monday to Friday, 8 am to 6 pm, is alright, I think.

But you also let your staff work Sunday mornings, at 6 am.

It seems to me that you overload your representatives with work, and that they have to

work 12 to 14 hours 7 days a week.

I thought slavery was forbidden in our time.

Why do you let your representatives work every Sunday morning, when other people in

England are on their way home from the pub?

Do your staff get summer-holiday at all?

Sincerely,

Erik Ribsskog

On Tue, Jun 30, 2009 at 9:54 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk> wrote:

Dear Mr Ribsskog

We always try to provide the best service we can to our

customers, and sometimes that means offering our staff the option of working

overtime during very busy periods.

Please be assured that they have to work within strict time

guidelines, and these are always checked by Operations Managers to ensure they

are not working too many hours.

The service our department offers is outside of the usual

office hours of 9am till 5pm because we have found that a lot of our

customers have difficulties contacting us whilst they are at work themselves

during the 9am to 5pm times, so we have opening hours of 8am – 6pm, as do

many firms these days.

I hope this explains.

Regards

Jackie

Collins
Operations Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 29 June 2009 19:32
To: Collins,

Jackie

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Ok,

that sound very fine!

But, why is that you let your representatives work over-time every Sunday

then?

Shouldn't you as a main rule conduct your business, within the business

hours?

Yours sincerely,

Erik Ribsskog

On Mon, Jun 29, 2009 at 3:50 PM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Rosemary

Cox has passed your complaint to me to take over as you have requested that

she no longer deals with your case.

I can

confirmed that a letter has been sent to the firm, and we have asked that they

issue you with a final response letter within 14 days. We have also

asked them to copy us in on that response.

If you

remain unhappy with the firms response, or you have not received a response

from them within 14 days, please let me know and I will arrange for your

complaint to be moved forward for investigation by an

Adjudicator.

Regards

Jackie Collins
Operations Manager

Direct Dial

: 020 7964 0116
Direct Fax: 020 7964

0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 11:17
To: Cox,

Rosemary
Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi,

I don't think it's any use with me repeating myself.

I don't think you should handle my complaint.

The reason is, that if you are to overworked, you get to tired.

And in dealing with complaints like these, one obviously needs ones

judgement, to be like

it should be.

If one are out of balance, like I think you could be, then I don't

think this is good for how the

complaint is being dealt with.

So please do as I ask Mrs .Cox, and tell your manager what I said,

that I want someone else

to deal with my complaint, due to that I think that you must be

overworked.

Haven't you seen how fine the weather is today, you should have a day

off in the fine weather,

I think.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 11:10 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

As previously advised I am not going to debate

with you the working hours of this office.

I have written to you today to advise the steps

we are taking with your complaint. If the firm fail to resolve the situation

for you, your complaint will be passed onto our adjudication area for

further consideration of the concerns you have

raised.

I should add that we do

not tolerate rude or insulting language at this office, and

would expect any further communication to be sent in a more acceptable

manner.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009

10:43

To: Cox, Rosemary
Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

of course you can work on Sundays if you want.

But business e-mails should just be sent within the

business-hours.

Or else, what's going to happen, is obvious.

Someone are going to come drunk home from town, and answer the

business-e-mails when they are drunk, which is what has happened today, with

our correspondence.

If this is something, you didn't know from before, then I think

this Financial Ombudsman-stuff is just a load of crap really.

Try to use the head that God gave you when you were born!

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear

Mr Ribsskog

Thank

you for your e-mail

I must admit to being surprised and

confused with the content of the

e-mail.

We are an extremely busy department and we often work at the

weekends, this is obviously of help to consumers as we are able

to deal with their complaints in a more timely manner. I would

suggest that It is entirely up to each individual

business to determine which hours their staff will work and I do not

intend debating this with you.

By working this weekend I have been able to deal with your

complaint, which as you can appreciate is of a benefit to

you.

Perhaps you can clarify the spelling mistakes you are referring

to?

Kind

Regards

Rose

Cox

team

manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:20

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi again,

don't you think it's strange for an institutions like yours to send

e-mails on Sunday mornings then?

Shouldn't e-mails be sent within normal business hours then you

think?

This is what it says on Wikipedia:

In

the United

States and United

Kingdom, the hours between 9 am and 5 pm are typically considered to be standard business

hours

http://en.wikipedia.org/wiki/Business_hours

I

think this is rather akward, as I also think your spelling-mistakes

are.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear

Mr Ribsskog

Thank you for your e-mail

That's no problem, however I should point out that we

are not a government department, we are a independent complaints

body.

I will be in touch with your again in the next few

days

Kind

Regards

Rose

Cox

team

manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 08:02

To: Cox, Rosemary
Subject: Re: Complaint

against RBS/Fwd: Earlier e-mail

Hi,

ok that's very fine, I'm just home from town you see.

I thought it was a bit strange, since noone in Government in

Norway, work on Sundays.

Sorry about this, I forget sometimes that I'm not in Norway any

longer.

Sorry about this!

Yours sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

I can assure you this is not a

joke, I am currently in the office working

today.

I presume that you

would like us to deal with your complaint, so am responding to your

e-mails today

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June

2009 07:36
To: Cox, Rosemary
Subject: Re:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

why do send the e-mails early on a Sunday morning, by the

way.

Is this some kind of joke?

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:33 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

I will contact you again once

I have considered the

information.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 27

June 2009 14:59
To: Cox, Rosemary
Subject:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

thank you for you e-mail, that I recieved today.

I'll contact your collegue back, regarding the

Barclays-complaint.

I sent the complaint on RBS Dale St., to Yvonne Williams at

RBS, but she

also harassed me, like this, she writes 'Dear Ms Ribsskog',

even if my name

is Erik, and in Britain, you have a movie called 'Erik the

Viking', and Eric is

also a quite usual name, in English-speaking countries.

So I think Yvonne Williams, the complaint-investigator,

also bullied me.

I think this must have been a deliberate mistake.

This ended with the complaint being partly resolved, in the way

that RBS,

gave me the bonus of £100, for moving my account to them, from

Barclays,

(who I also had problems with, that I'll exlain about to your

collegue, like I

mentioned earlier).

I'll also find the actual complaint against RBS Dale St.

now, and forward it

to you.

What I meant with the complaint-form, was that it didn't

look anything at all

like the ones you've sent me now.

Maybe the complaint-form I was sent, was to do with other

financial institutions,

than banks?

Like share-fonds etc?

Have you also got other complaint-forms, other than to banks,

perhaps someone

sent me the wrong form intentionally?

Just a thought I had.

But anyway, thank you very much for your e-mail, and I'll

also find the actual

RBS Dale St. complaint, and e-mail it to you now.

Yours sincerely,

Erik Ribsskog

———- Forwarded message

———-
From: Williams, Yvonne

(CRU) <Yvonne.Williams@rbs.co.uk>
Date: Tue,

Jun 26, 2007 at 4:30 PM
Subject: RE: Earlier e-mail
To: Erik

Ribsskog <eribsskog@gmail.com>

Dear Ms Ribsskog

Could you please arrange another copy of your email to be

sent to me for my investigation

Regards

Yvonne Williams

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 June 2007

14:04
To: Williams, Yvonne (CRU)
Subject:

Earlier e-mail

*** WARNING : This message originates from the Internet ***

Hi,

I'm refering to the e-mail I sent you on 5/6.

I was just wondering if you have recieved this e-mail,

because I cant see

that I have recieved any answer to it yet.

Please just contact me if you want me to send you the e-mail

again.

Yours sincerely,

Erik Ribsskog

The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.
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Unless otherwise indicated, this e-mail

has no contractual effect and may only be used for the purpose(s)

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This email has originated from the

Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,

London E14 9SR, United Kingdom. Registered as a limited company in

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This e-mail and any attachments are

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This e-mail and any attachments have been

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We accept no liability for any loss or damage which may be caused by

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Unless otherwise indicated, this e-mail has

no contractual effect and may only be used for the purpose(s)

indicated in it. The statements and opinions expressed in this e-mail

are those of the author and do not necessarily reflect those of the

Financial Ombudsman Service Ltd.

This email has originated from the

Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,

London E14 9SR, United Kingdom. Registered as a limited company in

England and Wales No. 3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been

checked by virus detection software before transmission. You should

carry out your own virus checks on the contents of this communication.

We accept no liability for any loss or damage which may be caused by

software viruses or by interception or interruption of this mail.

Unless otherwise indicated, this e-mail has

no contractual effect and may only be used for the purpose(s) indicated

in it. The statements and opinions expressed in this e-mail are those of

the author and do not necessarily reflect those of the Financial

Ombudsman Service Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been

checked by virus detection software before transmission. You should carry

out your own virus checks on the contents of this communication. We accept

no liability for any loss or damage which may be caused by software

viruses or by interception or interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in

it. The statements and opinions expressed in this e-mail are those of the

author and do not necessarily reflect those of the Financial Ombudsman

Service Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been checked

by virus detection software before transmission. You should carry out your

own virus checks on the contents of this communication. We accept no

liability for any loss or damage which may be caused by software viruses or

by interception or interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in it.

The statements and opinions expressed in this e-mail are those of the author

and do not necessarily reflect those of the Financial Ombudsman Service

Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are

confidential and may be subject to legal privilege. If you are not the

intended recipient, please notify the sender immediately and delete this

e-mail and any attachment from your system. If you are not the intended

recipient you must not copy, disclose or take any action in reliance to

it.

This e-mail and any attachments have been checked

by virus detection software before transmission. You should carry out your own

virus checks on the contents of this communication. We accept no liability for

any loss or damage which may be caused by software viruses or by interception

or interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in it.

The statements and opinions expressed in this e-mail are those of the author

and do not necessarily reflect those of the Financial Ombudsman Service

Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,

United Kingdom. Registered as a limited company in England and Wales No.

3725015. Registered office as above.

This e-mail and any attachments are confidential

and may be subject to legal privilege. If you are not the intended recipient,

please notify the sender immediately and delete this e-mail and any attachment

from your system. If you are not the intended recipient you must not copy,

disclose or take any action in reliance to it.

This e-mail and any attachments have been checked by

virus detection software before transmission. You should carry out your own

virus checks on the contents of this communication. We accept no liability for

any loss or damage which may be caused by software viruses or by interception or

interruption of this mail.

Unless otherwise indicated, this e-mail has no

contractual effect and may only be used for the purpose(s) indicated in it. The

statements and opinions expressed in this e-mail are those of the author and do

not necessarily reflect those of the Financial Ombudsman Service Ltd.

This email has originated from the Financial

Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United

Kingdom. Registered as a limited company in England and Wales No. 3725015.

Registered office as above.

23. juli 2009

Acas E-post Purring

Jeg sendte en purring til the Financial Ombudsman. (In Norwegian)

Google Mail – Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jul 23, 2009 at 10:23 PM

To:

jackie.collins@financial-ombudsman.org.uk

Hi,

I can't see that I've received an answer to this e-mail yet, so I'm trying to send it again.

Best Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Jul 1, 2009 at 2:18 PM

Subject: Re: Complaint against RBS/Fwd: Earlier e-mail
To: "Collins, Jackie" <jackie.collins@financial-ombudsman.org.uk>

Hi,

I think I have the right to know this, when your representatives send me e-mails at

seven o'clock, on a Sunday morning.

I think you should send your business e-mails within the business-hours, and I'm

conserned about how you treat your staff, and I've contacted Acas about this.

If you do not expect your staff to work 12-14 hours a week, seven days a week,

then why are the working on a Sunday morning at six o'clock.

People are going to think that your representatives are some kind of slaves, if

they have to work at the time of the week, when the other people in England,

are on their way back from the pub.

If people get e-mails at this hour, they are going to start writing answers while

they are still drunk.

This sounds insane to me, to have people working, at six o'clock, on a Sunday

morning, answering e-mails that they could have answered on a Monday.

You have to pay them overtime, for work they just as well could have done on

a week-day.

Your institution is extreamly poorly managed, and you are wasting the tax-

payers money, with all the unessesary over-time.

I think there is a law in this country saying that Government should have openness,

so I think you should explain what the reason for your very strange and akward

working-hours are.

Sincerely,

Erik Ribsskog

On Wed, Jul 1, 2009 at 9:34 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk> wrote:

Dear Mr Ribsskog

Thank you for your email.

You will excuse me for not going into the finer details of

our staffing working hours and holiday allowance. I will however,

reassure you we certainly do not expect or allow our staff to work 12 to

14 hours a day 7 days a week.

Regards

Jackie

Collins
Operations Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 30 June 2009 16:31

To: Collins,

Jackie
Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi,

Monday to Friday, 8 am to 6 pm, is alright, I think.

But you also let your staff work Sunday mornings, at 6 am.

It seems to me that you overload your representatives with work, and that

they have to

work 12 to 14 hours 7 days a week.

I thought slavery was forbidden in our time.

Why do you let your representatives work every Sunday morning, when other

people in

England are on their way home from the pub?

Do your staff get summer-holiday at all?

Sincerely,

Erik Ribsskog

On Tue, Jun 30, 2009 at 9:54 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

We always

try to provide the best service we can to our customers, and sometimes that

means offering our staff the option of working overtime during very busy

periods.

Please be

assured that they have to work within strict time guidelines, and these are

always checked by Operations Managers to ensure they are not working too many

hours.

The

service our department offers is outside of the usual office hours of

9am till 5pm because we have found that a lot of our customers have

difficulties contacting us whilst they are at work themselves during the 9am

to 5pm times, so we have opening hours of 8am – 6pm, as do many firms

these days.

I hope

this explains.

Regards

Jackie

Collins
Operations Manager
Direct Dial : 020 7964

0116
Direct Fax: 020 7964 0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 29 June 2009 19:32
To: Collins, Jackie

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Ok,

that sound very fine!

But, why is that you let your representatives work over-time every Sunday

then?

Shouldn't you as a main rule conduct your business, within the

business hours?

Yours sincerely,

Erik Ribsskog

On Mon, Jun 29, 2009 at 3:50 PM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

wrote:

Dear Mr

Ribsskog

Rosemary

Cox has passed your complaint to me to take over as you have requested that

she no longer deals with your case.

I can

confirmed that a letter has been sent to the firm, and we have asked that

they issue you with a final response letter within 14 days. We have

also asked them to copy us in on that response.

If you

remain unhappy with the firms response, or you have not received a response

from them within 14 days, please let me know and I will arrange for your

complaint to be moved forward for investigation by an

Adjudicator.

Regards

Jackie Collins
Operations Manager

Direct

Dial : 020 7964 0116
Direct Fax: 020 7964

0117

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 11:17
To: Cox,

Rosemary
Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi,

I don't think it's any use with me repeating myself.

I don't think you should handle my complaint.

The reason is, that if you are to overworked, you get to

tired.

And in dealing with complaints like these, one obviously needs ones

judgement, to be like

it should be.

If one are out of balance, like I think you could be, then I don't

think this is good for how the

complaint is being dealt with.

So please do as I ask Mrs .Cox, and tell your manager what I said,

that I want someone else

to deal with my complaint, due to that I think that you must be

overworked.

Haven't you seen how fine the weather is today, you should have a

day off in the fine weather,

I think.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 11:10 AM, Cox, Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

As previously advised I am not going to debate

with you the working hours of this office.

I have written to you today to advise the steps

we are taking with your complaint. If the firm fail to resolve the

situation for you, your complaint will be passed onto our adjudication

area for further consideration of the concerns you have

raised.

I should add that we

do not tolerate rude or insulting language at this office,

and would expect any further communication to be sent in a more acceptable

manner.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:43

To: Cox, Rosemary
Subject: Re: Complaint against

RBS/Fwd: Earlier e-mail

Hi,

of course you can work on Sundays if you want.

But business e-mails should just be sent within the

business-hours.

Or else, what's going to happen, is obvious.

Someone are going to come drunk home from town, and answer the

business-e-mails when they are drunk, which is what has happened today,

with our correspondence.

If this is something, you didn't know from before, then I think

this Financial Ombudsman-stuff is just a load of crap really.

Try to use the head that God gave you when you were born!

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear

Mr Ribsskog

Thank you for your e-mail

I must admit to being surprised and

confused with the content of the

e-mail.

We are an extremely busy department and we often work at the

weekends, this is obviously of help to consumers as we are

able to deal with their complaints in a more timely manner. I

would suggest that It is entirely up to each individual

business to determine which hours their staff will work and I do not

intend debating this with you.

By working this weekend I have been able to deal with your

complaint, which as you can appreciate is of a benefit to

you.

Perhaps you can clarify the spelling mistakes you are referring

to?

Kind

Regards

Rose

Cox

team

manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:20

Subject: Re: Complaint against RBS/Fwd: Earlier

e-mail

Hi again,

don't you think it's strange for an institutions like yours to send

e-mails on Sunday mornings then?

Shouldn't e-mails be sent within normal business hours then you

think?

This is what it says on Wikipedia:

In

the United

States and United

Kingdom, the hours between 9 am and 5 pm are typically considered to be standard

business hours

http://en.wikipedia.org/wiki/Business_hours

I

think this is rather akward, as I also think your spelling-mistakes

are.

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

That's no problem, however I should point out that

we are not a government department, we are a independent complaints

body.

I will be in touch with your again in the next few

days

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June

2009 08:02

To: Cox, Rosemary
Subject: Re: Complaint

against RBS/Fwd: Earlier e-mail

Hi,

ok that's very fine, I'm just home from town you see.

I thought it was a bit strange, since noone in Government in

Norway, work on Sundays.

Sorry about this, I forget sometimes that I'm not in Norway

any longer.

Sorry about this!

Yours sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:54 AM, Cox, Rosemary

<Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your e-mail

I can assure you this is not a

joke, I am currently in the office working

today.

I presume that you

would like us to deal with your complaint, so am responding to your

e-mails today

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28

June 2009 07:36
To: Cox, Rosemary
Subject: Re:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

why do send the e-mails early on a Sunday morning, by the

way.

Is this some kind of joke?

Sincerely,

Erik Ribsskog

On Sun, Jun 28, 2009 at 7:33 AM, Cox,

Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>

wrote:

Dear Mr Ribsskog

Thank you for your

e-mails

I will contact you again

once I have considered the

information.

Kind Regards

Rose Cox

team manager

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 27

June 2009 14:59
To: Cox, Rosemary
Subject:

Complaint against RBS/Fwd: Earlier e-mail

Hi,

thank you for you e-mail, that I recieved today.

I'll contact your collegue back, regarding the

Barclays-complaint.

I sent the complaint on RBS Dale St., to Yvonne Williams at

RBS, but she

also harassed me, like this, she writes 'Dear Ms Ribsskog',

even if my name

is Erik, and in Britain, you have a movie called 'Erik the

Viking', and Eric is

also a quite usual name, in English-speaking countries.

So I think Yvonne Williams, the complaint-investigator,

also bullied me.

I think this must have been a deliberate mistake.

This ended with the complaint being partly resolved, in the

way that RBS,

gave me the bonus of £100, for moving my account to them,

from Barclays,

(who I also had problems with, that I'll exlain about to your

collegue, like I

mentioned earlier).

I'll also find the actual complaint against RBS Dale St.

now, and forward it

to you.

What I meant with the complaint-form, was that it didn't

look anything at all

like the ones you've sent me now.

Maybe the complaint-form I was sent, was to do with other

financial institutions,

than banks?

Like share-fonds etc?

Have you also got other complaint-forms, other than to banks,

perhaps someone

sent me the wrong form intentionally?

Just a thought I had.

But anyway, thank you very much for your e-mail, and I'll

also find the actual

RBS Dale St. complaint, and e-mail it to you now.

Yours sincerely,

Erik Ribsskog

———- Forwarded message

———-
From: Williams, Yvonne

(CRU) <Yvonne.Williams@rbs.co.uk>
Date:

Tue, Jun 26, 2007 at 4:30 PM
Subject: RE: Earlier e-mail
To:

Erik Ribsskog <eribsskog@gmail.com>

Dear Ms Ribsskog

Could you please arrange another copy of your email to be

sent to me for my investigation

Regards

Yvonne Williams

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 June

2007 14:04
To: Williams, Yvonne (CRU)
Subject:

Earlier e-mail

*** WARNING : This message originates from the Internet ***

Hi,

I'm refering to the e-mail I sent you on 5/6.

I was just wondering if you have recieved this e-mail,

because I cant see

that I have recieved any answer to it yet.

Please just contact me if you want me to send you the e-mail

again.

Yours sincerely,

Erik Ribsskog

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