Your email reference number is: 372783

Dear Erik, Thank you for your e-mail.

Please be advised if you have also contacted the Benefit Service directly then you will receive a separate email response from them. 

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below.

Kind regards,

Jane

Liverpool Direct Limited

Email:     liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

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— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 06/03/14 03:32:45 o’clock GMT
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> CC:Benefits Service <benefits.service@liverpooldirectlimited.co.uk>
Subject: Re: Your Email Enquiry

Hi, I also send this e-mail, to the Benefit Service. I think it’s fine if they get updated, about the problems, at the Jobcentre. The Jobcentre send them wrong information, all the time.
And it has been a lof of ‘funny stuff’ going on, at the Jobcentre, I think. I don’t want to get a poor reputation, due to that the Jobcentre are incompetent, (or full of ‘phonies’, it could seem).

So I also forward about this to you at the Council. Hope this is alright!

Best regards, Erik Ribsskog

PS.

When I worked at Arvato, (some years ago), I also got training from East Riding of Yorkshire Council. So I’m more or less a collegue, of you, who are working at Liverpool City Council.
So I think it’s a bit fun, to send about relevant ‘stuff’, also to my fine collegues there, at Liverpool Council.

(SInce I remember how it was to get training-calls, about the bins, etc.

From when I worked in the Cunard Building).

Hope this is alright!

On Wed, Mar 5, 2014 at 11:20 AM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:

Your email reference number is: 372783

Dear Erik Thank you for your e-mail.

Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council.  Please contact Andrew Riley on his email address as per your original email reply.

If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Nicky

Liverpool Direct Limited

Email:     liverpool.direct@liverpool.gov.uk

Website: www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Would you prefer to receive your council tax bill via e-mail?  Go to www.liverpool.gov.uk and complete the easy online registration form.

— Original Message —
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 04/03/14 20:19:02 o’clock UTC
To: Riley Andrew <Andrew.Riley@ombudsman.org.uk> CC:<ica@ica.se>, <anne-kathrine.skodvin@ica.no>, <info@linskills.co.uk>, <steve.rotheram.mp@parliament.uk>, emb.london <emb.london@mfa.no>, <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwe Subject: Re: Your enquiry to the Parliamentary Ombudsman Hi, I don’t agree with that this is something to do with my feelings. I think I have explained that this is based on reason. So I wanted to escalate this as a complaint to your line-manager, please.
Regards, Erik Ribsskog PS. I would also be surprised the problems with ICE are news to the ombudsman. I think I must have sent to you about this years ago, (if I’m not mistaking). On Tue, Mar 4, 2014 at 5:15 PM, Riley Andrew
<Andrew.Riley@ombudsman.org.uk> wrote:
> PROTECT
>
> We are committed to keeping your information secure. As part of that > commitment we have decided that when we send you information by email we may
> have to remove some details. This includes information that may identify
> you, any other person and sometimes the body complained about. >
>
>
> Dear Sir
>
>
>
> Our reference: EN-185489 (please quote in any future correspondence)
>
>
>
> Thank you for your email.
> >
>
> I am sorry if you feel it is pointless referring your complaint to the
> Independent Case Examiner, but we think that this is an established part of
> the complaints process for the Department of Work and Pensions. Accordingly, > we expect complainants to have raised their complaints with the Independent
> Case Examiner, and received a final response, before we consider
> investigating at the final stage in the complaints process. >
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> I have also explained to you that we cannot investigate a complaint about
> Jobcentre Plus unless we receive it from a Member of Parliament (MP). My
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> Andrew Riley
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