Erik Ribsskog
<eribsskog@gmail.com>

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Complaint

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Erik Ribsskog <eribsskog@gmail.com>


Fri, Nov 22, 2013 at 12:22 PM



To:
Anthony Vigor <Anthony.Vigor@nationalexpress.com>, nsc@york.ac.uk, riitta_hanson@live.co.uk






Hi, I hope they deal with it seriously then. It says on your tickets that one should be there ten minutes before
the bus departs. So I asked about the bus, around 10.50 PM. And your info-representative pointed at the bus at Stand 6. (Even if it said Stand 3 on your TV’s). Then the teatrical bus-driver dragged a group of people with him to Stand 6. A bus to Bradford appeared at Stand 3. (But I guess this must have been the Liverpool-bus with the wrong sign on). Also it says ‘Bay 3’ where the buses are, but ‘Stand 3’, on your TV’s. So this seemed a bit ‘dodgy’, I remember thinking. Perhaps you should move out of Leeds Bus Station, and get your own
building, in Leeds. With uniformed staff, (I couldn’t see that your third world info-guy
was wearing a uniform). Just an advice.

Erik Ribsskog

On Fri, Nov 22, 2013 at 12:01 PM, Anthony Vigor
<Anthony.Vigor@nationalexpress.com> wrote:
> Erik –
>
> I have passed your complaint on to the coach customer service team.
>
> Regards,
>
> Anthony
>
>
> —–Original Message—–
> From: Erik Ribsskog [mailto:eribsskog@gmail.com]
> Sent: 22 November 2013 11:37
> To: Anthony Vigor
> Cc: nsc@york.ac.uk
> Subject: Complaint
>
> Hi,
>
> on Wednesday I was in York to go to an event regarding my fellow
> Larvik-citizen Thor Heyerdahl, at York Anglo-Scandinavian Society.
>
> I wanted to practice my Norwegian a bit, since I think the
> Scandinavian Church in Liverpool is a bit Swedish, or something.
>
> On my way back, the bus from Leeds to Liverpool at 11 PM, was canceled.
>
> And I had to take a bus to Manchester, a couple of hours later, (and
> then a security-guard who spoke the phonetical Nato-alphabeth told me
> I was going to be ‘moved’).
>
> Why didn’t you just start an new bus when the theatrical bus-driver,
> (with a Scouse-accent), couldn’t start the bus?
>
> (There were two other buses parked there).
>
> Also, at your Leeds waiting-room, a dark-skinned guy with black
> trainers with white stripes hang there, for two hours.
>
> And stood next to your info-representative, (also from the third world).
>
> This was like some kind of street theater, I think.
>
> Do you have problems with mobsters in your company?
>
> Erik Ribsskog
>
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Erik Ribsskog
<eribsskog@gmail.com>

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Complaint

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Erik Ribsskog <eribsskog@gmail.com>


Fri, Nov 22, 2013 at 11:37 AM



To:
anthony.vigor@nationalexpress.com
Cc:
nsc@york.ac.uk






Hi, on Wednesday I was in York to go to an event regarding my fellow
Larvik-citizen Thor Heyerdahl, at York Anglo-Scandinavian Society. I wanted to practice my Norwegian a bit, since I think the
Scandinavian Church in Liverpool is a bit Swedish, or something. On my way back, the bus from Leeds to Liverpool at 11 PM, was canceled. And I had to take a bus to Manchester, a couple of hours later, (and
then a security-guard who spoke the phonetical Nato-alphabeth told me
I was going to be ‘moved’). Why didn’t you just start an new bus when the theatrical bus-driver,
(with a Scouse-accent), couldn’t start the bus? (There were two other buses parked there). Also, at your Leeds waiting-room, a dark-skinned guy with black
trainers with white stripes hang there, for two hours. And stood next to your info-representative, (also from the third world). This was like some kind of street theater, I think. Do you have problems with mobsters in your company?

Erik Ribsskog