- Samtale startet fredag
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Erik RibsskogHi Claire,is it you who used to be in Rich Hudsons house, in Shoreham, in the summer of 1990?I saw on Richard Hudsons Facebook-page that you are in a relationship with him now.(Like in 1990?).I just remember you from then, because I thought you almost looked like Norwegian girls with you blond hair, etc.I didn’t know British girls could be that pretty, that’s why I remember you, I guess.I write to you, (and not Richard), because he didn’t reply, when I wrote on Facebook, a couple of years ago.I thought it was fun seeing you together again on Facebook, when I looked through my old Facebook-messages.Kelly said that Vicky now lived in London, and no longer have any contact with her relatives.Is that right, by the way, I was wondering.Say hi to Richard, etc.Best regards,Erik Ribsskog
- I dag
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Claire Branscombehi there
im very sorry but i didnt know Richard in 1990 so it wasnt me im afraid. i’ll let Richard know you messaged me.
I have only known him for four years.kind RegardsClaire -
Erik RibsskogOk,I’m from Norway, you see, so I’m not really updated, so I got it wrong.There was also a Claire, from Paris, when I studied, at University of Sunderalnd, in 2004/05.So there are a bit many Clarie’s.Sorry about this say!Say sorry to Richard as well, in case I write to many messages.Best regards,Erik Ribsskog
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Det vanskeligste faget, som jeg hadde, ved University of Sunderland.
Det må vel ha vært the Final Year Project, (vil jeg si).
I dette faget, så het læreren Peter White, (mener jeg å huske).
Og klasserommet lå i den nederste etasjen, i the Vardy Building, (på St. Peter’s Campus), da.
(I den enden av the Vardy Building, som vendte mot kantina, da.
På den motsatte sida, av det ‘bibliotek-aktige’ rommet, hvor man til nød kunne få lov til å ta en kopi, (men ikke to), da.
Som jeg har skrevet om, i et tidligere kapittel).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Faget the Final Year Project, det gikk ut på, at man, (enten alene, eller sammen med en eller to andre studenter vel), skulle lage et IT-prosjekt, for næringslivet, i Sunderland.
(Noe sånt).
Og jeg, jeg hadde jo studert, ved HiO IU, de to første årene, av dette Bachelor-studiet.
Så jeg kjente jo ingen av de andre studentene der.
Og jeg var den eneste nordmannen, (og vel også den eneste utvekslingsstudenten), som gikk tredjeåret, på dette Bachelor of Science i Computing-studiet, (dette studieåret), da.
Og jeg hadde jo ingen kontakter, i næringslivet, i Sunderland.
Så jeg var den siste student, som fant et prosjekt, (i dette faget), dette studieåret, da.
(Mener jeg å huske, ihvertfall).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Siden jeg ikke hadde noe prosjekt.
Så fikk jeg lov til å se gjennom en bunke, med prosjekter, som Peter White hadde fått inn, da.
Men dette var jo da prosjekter, som ingen av de andre studentene, hadde ønsket å jobbe med, liksom.
(Siden jeg jo var den siste studenten, som fant et prosjekt, (dette studieåret), da).
Så det eneste jeg fant, som jeg syntes virka sånn noenlunde.
Det var et prosjekt, for ei foreleser-dame, ved University of Sunderland sitt fakultet, (blir det vel), for psykologi, da.
(Noe sånt).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Og dette prosjektet, (til hu ‘psykologi-dama’), det gikk ut på, å lage et dataprogram, som skulle være som en kalender, for studentene, da.
(For hu ‘psyokologi-dama’ mente det, at en del av studentene, var dårlige på, å organisere sin tid, da.
Noe sånt).
Og man skulle kunne skrive inn forskjellige tidspunkt og forskjellige aktiviteter, i denne kalenderen, da.
(Noe sånt).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Det var også mye mer, som liksom skulle være med, på dette prosjektet, da.
Og jeg var jo bare en student, på denne gruppa.
Men det ble vel nevnt, at det var mulig, å bare lage noen funksjoner.
Og så kunne noen andre studenter, jobbe videre, med dette prosjektet, neste år, (eller noe sånt).
Så jeg sa at det var greit, å begynne, på dette prosjektet, da.
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Å lage et sånt kalender-program, i Java, (som jeg var mest vant til å bruke, av programmeringsspråk, på den her tida).
Det tenkte jeg at ville bli vansklig og tidkrevende.
Men ikke umulig.
Men det som virka mest vrient, med dette faget, (syntes jeg).
Det var at vi måtte finne to ‘research-topics’, (altså to forskningstemaer), i forbindelse med denne oppgaven.
Og da var jeg rimelig blank, (husker jeg).
Når det gjaldt, hva ‘research’ var, da.
Men vi skulle altså finne to temaer, som var relevante, for oppgaven.
Og så gjøre forskning, for å finne bra måter, å løse noen aspekter, ved prosjektene våre på, da.
Og dette var helt ukjent for meg.
Men vi ble forklart det, at vi kunne bruke en online løsning, som het Athens.
Og der kunne vi søke, i journaler osv., etter våre forskningstemaer, da.
Og noen av disse journalene, (eller bøkene), ville vi da måtte låne, (eller bestille muligens), på biblioteket.
(Noe sånt).
Og så kopiere de relevante artiklene, på biblioteket, da.
(Hvis jeg husker det riktig, ihvertfall.
Noe sånt).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Jeg spurte, på slutten av en av de første timene, (i dette faget), husker jeg.
Om det var lov, å finne forskningsmateriale, på internett.
(Noe sånt).
Og det var lov da, sa Peter White, etter å først nølt litt, vel.
(Noe sånt).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Jeg husker også det, at Peter White, eller om det var en av hans hjelpelærere, (eller hva man skal kalle de).
Sa det, at: ‘References are strictly Oxford’.
(Noe sånt).
Og det betydde, at når vi skulle referere, til en artikkel, (eller bok), i våre prosjektoppgaver.
Så måtte vi følge en refererings-standard, som het Oxford, da.
(Etter det kjente universitetet, i Oxford, vel).
Noe sånt.
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Det var fortsatt mye mer som hendte, den tida som jeg bodde, i Sunderland.
Og dette tenkte jeg at jeg skulle prøve å få skrevet mer om, i de neste kapitlene, av Min Bok 6.
Så vi får se om jeg klarer å få til det.
Vi får se.
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Gmail – Update/Fwd: TES4298701NI: Re your recent enquiry body, td{font-family:arial,sans-serif;font-size:13px} a:link, a:active {color:#1155CC; text-decoration:none} a:hover {text-decoration:underline; cursor: pointer} a:visited{color:##6611CC} img{border:0px} pre { white-space: pre; white-space: -moz-pre-wrap; white-space: -o-pre-wrap; white-space: pre-wrap; word-wrap: break-word; width: 800px; overflow: auto;}
Erik Ribsskog<eribsskog@gmail.com>
Update/Fwd: TES4298701NI: Re your recent enquiry
Erik Ribsskog<eribsskog@gmail.com>Mon, Oct 14, 2013 at 6:57 PMTo:Tesco Customer Service <customer.service@tesco.co.uk>
Hi,
I’ve thought more about this now. I wondered if you could please send about this to the area-manager, for this store, (Tesco Metro Walton Liverpool). Best regards,
Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Oct 14, 2013 at 3:27 PM
Subject: Re: TES4298701NI: Re your recent enquiry
To: Tesco Customer Service <customer.service@tesco.co.uk>
Hi,
ok, so Colin has his own surveys, on his own initiative? Aren’t surveys like this usually initiated by the head-office? Also, I have both sister and a steph-sister.
So I know that a blouse is a shirt, with buttons on the wrong side.
But this woman was wearing a big, white jacket like a doctor or something. I don’t think you should listed to much to your store-manager Colin.
I have complained about him on your Facebook-group recently for having three different types of baskets instead of one.
I also think staff who work doing surveys should have id-signs.
I’ve worked as a store manager in Norway, and there we had mystery shoppers, and not this.
This seems very odd to me now.This ‘doctor-jacket-woman’ was also standing under a sign for Tesco Bank. And she was holding a tablet like Tesco now has started selling, (and have big adverts for, outside the stores).
So it seemed at first she was selling the tablets. Then that she sold bank-solutions.
Then she explained it was a survey. So this was very confusing, I think. This is one in a row of many complaints about this store, (Tesco Metro Liverpool Walton).
I think someone at your head-quarter should have a look at them collected. Erik Ribsskog
On Mon, Oct 14, 2013 at 11:58 AM, <customer.service@tesco.co.uk> wrote:
Dear Erik Thank you for replyingto me.I have spoken to Colinthe store manager who has assured me this was a survey to collate informationon the store.The person was wearinga white blouse and had a tablet and she wasn’t wearing ID as this was just forhow the store is performing.Colin has advised methis was not Candid Camera and just a survey for the store.If I can be of anyfurther assistance, please do not hesitate to contact me.
Kind regards James Elliot
Tesco Customer Service……………… Original Message ………………
Subject: Re: TES4298701NI: Re your recent enquiry Hi, she said it was ‘Tescos’. Shouldn’t she have said ‘Tesco Walton’ then? And why no uniform or ID? A poster on the wall advertised for Tesco Banking.
And the tablet looked like the one Tesco sells. And the womans white jacket looked like something a doctor would have worn. I this this incident was odd. Are you sure this wasn’t some kind of candid camera?
Could you escalate to your line-manager for a second opinion, please? Best regards, Erik Ribsskog
On Tue, Oct 8, 2013 at 5:09 PM, <customer.service@tesco.co.uk> wrote:
> **
> Dear Erik
>
> Thank you for contacting us.
>
> My name is James; I am the Customer Service Manager responsible for
> responding to your email.This would have been a survey carried out by the> store and they would be looking for customers input into how they feel the
> store is performing.
>
> If I can be of any further assistance, please do not hesitate to contact
> me.
>> Kind regards
>
> James Elliot
> Tesco Customer Service
>
> [image: Tesco Logo]
>
> ……………… Original Message ………………
>
> To: customer.service@tesco.co.uk> From: eribsskog@gmail.com
> Received: 07/10/2013
>
>
> Subject: Update/Fwd: Update/Fwd: Email to the Chief Executive’s Office
>> Hi,
>
> today I was stopped by a woman with a tablet-PC right where you displayed
> you tablet-PC’s last week.
>
> She had no form of id, just said her company was ‘Tescos’.>
> No uniform but a white coat, like a doctor?
>
> She asked me all kinds of questions about Tesco and Tesco Walton.
>
> Was this some ‘candid camera’-stuff or was this something from Tesco?>
> Erik Ribsskog
>
>
> ———- Forwarded message ———-
> From: Erik Ribsskog <eribsskog@gmail.com>
> Date: Mon, Jul 29, 2013 at 1:05 PM> Subject: Update/Fwd: Email to the Chief Executive’s Office
> To: ceo.customerservice@tesco.co.uk
>
>
> Hi again,
>> and do you have an organisation-map.
>
> Because I wonder what is this CEO customer service really?
>
> Because you also have an e-mail address which is called: customer.service@
> Tesco.co.uk.>
> So I think it’s a bit many departments with you that deal with
> custommer-service.
>
> So I would have please wanted an organisation map.
>
> So that I could understand how your customer-service is organised.>
> (And supposed to work).
>
> Best regards,
>
> Erik Ribsskog
>
>
> ———- Forwarded message ———-
> From: Erik Ribsskog <eribsskog@gmail.com>> Date: Mon, Jul 29, 2013 at 12:49 PM
> Subject: Re: Email to the Chief Executive’s Office
> To: ceo.customerservice@tesco.co.uk >>
> Hi,
>
> and how do you explain that Tesco wants to have many different types of
> baskets with the same volume that doesn’t mix/stock?
>
> Also, it’s not the first time I’ve complained about the Sun Sip-cola being> sold out.
>
> I think it’s better if your office serves as a buffer, between me and the
> Tesco Walton-employees, if that’s alright.
>
> I would have liked to asked your line-manager if that’s alright.>
> And I would have wanted him/her to explain about the ‘basket-case’.
>
> Thanks in advance for the help with this.
>
> Erik Ribsskog
>
>
> On Mon, Jul 29, 2013 at 11:59 AM, <ceo.customerservice@tesco.co.uk> wrote: >
> > **
> > **
> > Dear Mr Ribsskog
> >
> > Thank you for your patience while this matter has been investigated.
> >
> > It was disappointing to learn that our Walton store did not have the> items
> > you wanted in stock during your visit on the 23rd July, I am sorry for
> the
> > inconvenience caused.
> >
> > I have raised with matter with Colin Richardson, the Walton Store> Manager,
> > he has asked me to pass on his apologies to you. Colin has advised that
> the
> > items are now back in stock and that he would be happy to meet with you
> in
> > store to discuss any concerns you may have. He has also advised that he> > would like to give you a couple of bottles as a way to apologise for this
> > matter arising.
> >
> > I have reviewed the previous correspondence you have had with this office
> > and I can confirm that our position is unchanged with regard to our> > baskets. I am sorry that you will be disappointed with my response.
> >
> > Thank you for taking the time to contact the Chief Executive’s Office. If
> > you have any further queries please don’t hesitate to get back in touch.> >
> >
> > Kind regards
> >
> > David Upstone
> > Customer Service Executive
> >
> > [image: Tesco Logo]
> >
> > ……………… Original Message ………………> > Received: 26/07/2013
> >
> >
> > Subject: Re: Email to the Chief Executive’s Office
> >
> >
> > Ok,
> >
> > I’ve sent you a lot of complaints earlier, you see.> >
> > And I started sending them to this e-mail address, a couple of years
> ago, I
> > think.
> >
> > So now I send all the Tesco-complaints to this e-mail-address.
> >> > Tesco Walton and Tesco Superstore Liverpool One also have a problem I
> > wanted to complain about, by the way.
> >
> > And that’s the baskets.
> >
> > Tesco Walton now have three different types of baskets.> >
> > One type which is made of dark blue plastic.
> >
> > One type which is made of a bit less dark blue plastic.
> >
> > And a type which is made of metal.
> >> > And these three basket-types doesn’t stock with the other basket-types.
> >
> > So it’s a bit chaotic in the check-out-area, with the baskets.
> >
> > Since they don’t stock.> >
> > If I put a dark blue basket on top of a less dark blue.
> >
> > Then the dark blue basket doesn’t fit, in the less dark blue.
> >
> > Even if they are about the same size, in litres, (it looks like to me).> >
> > Also the metal ones are about the same size in litres, (like it looks to
> > me).
> >
> > I think it’s odd that a big organisation like Tesco isn’t stream-lined.> >
> > I have to focus on the baskets when I shop at Tesco Walton.
> >
> > It’s like you have to be an expert on Tesco-baskets to shop there, I’d
> say.
> >
> > It’s like you want to bully the custommers from Sainsbury and Asda who> want
> > to try Tesco for a change.
> >
> > Then you aren’t going to get many new customers, perhaps.
> >
> > If this isn’t something you do to make people use the trolleys then.> >
> > Because I’ve worked in a grocery-chain named Rimi, in Norway.
> >
> > And they were a bit sceptical with having baskets, in the shops.
> >
> > They only wanted trolleys, (for the customers).> >
> > Since customers with trolleys usually buy more, than if they use a
> basket,
> > to put their groceries in.
> >
> > But three types of baskets.
> >
> > Which doesn’t stock.> >
> > I think this is how a shop in the third world would have done it.
> >
> > Why aren’t you more stream-lined, (and ‘Western’), I’m wondering.
> >
> > And it’s almost the same at Tesco Liverpool One.> >
> > Except that I haven’t seen the metal-baskets there.
> >
> > But they have two types of blue baskets, (with the same volume), that
> > doesn’t mix, when one stock them.> >
> > And that’s odd for a new shop like that.
> >
> > Liverpool One has only been around for two or three years.
> >
> > And this is also a Super-store.
> >> > So then it looks like to me that Tesco has problems when they want to
> have
> > a ‘chaos-system’, like this, with the shopping-baskets.
> >
> > (I’ve studied Information Management and have gone to commerce-school and> > have worked as a retail-manager.
> >
> > We learned at commerce-school that ‘the custommer is always right’.
> >
> > But I don’t think Tesco agrees with this, when I see many different types> > of baskets, that doesn’t stock, in your shops.
> >
> > Then I wonder if the whole Tesco-chain has lost a bit control, to be
> > honest.
> >
> > Erik Ribsskog> >> >
> > On Fri, Jul 26, 2013 at 4:36 PM, <ceo.customerservice@tesco.co.uk>
> wrote:
> >
> > > **
> >> > > Our Ref 15143479
> > >
> > > Dear Mr Ribsskog
> > >
> > > Thank you for your email addressed to our Chief Executive, to which I
> > have
> > > been asked to respond. Please accept my apologies for the delay in> doing
> > > so.
> > >
> > > I am currently looking into your concerns and I will be in touch as
> soon
> > > as I have a response.
> > >
> > > Thank you for your patience in the meantime.> > >
> > > Kind regards
> > >
> > > David Upstone
> > > Customer Service Executive
> > >
> > > [image: Tesco Logo]
> > >
> > > ……………… Original Message ………………> > > Received: 23/07/2013
> > >
> > >
> > > Subject: Complaint about Tesco Walton
> > >
> > > Hi,
> > >
> > > in this shop both brands of your budget-colas, (in two-litre bottles),> > were
> > > sold out today.
> > >
> > > Both Sun Sip and your own brand.
> > >
> > > And also two types of budget orange juice was sold out.
> > >> > > The one in plastic-botles and the one in cartoon.
> > >
> > > Regards,
> > >
> > > Erik Ribsskog
> > > ——————————
> >> > > This is a confidential email. Tesco may monitor and record all emails.
> > The
> > > views expressed in this email are those of the sender and not Tesco.
> > >
> > > Tesco Stores Limited> > > Company Number: 519500
> > > Registered in England
> > > Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire
> > EN8
> > > 9SL
> > > VAT Registration Number: GB 220 4302 31> > >
> >
>










