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Gmail – Email to the Chief Executive’s Office
Erik Ribsskog
<eribsskog@gmail.com>
Email to the Chief Executive’s Office
Erik Ribsskog <eribsskog@gmail.com>
Wed, Jul 31, 2013 at 6:26 PM
To:
anne-kathrine.skodvin@ica.no
———- Forwarded message ———-
From: <ceo.customerservice@tesco.co.uk>
Date: Wed, Jul 31, 2013 at 2:52 PM
Subject: Email to the Chief Executive’s Office
To: eribsskog@gmail.com
Dear Mr Ribsskog Thank you for your email. Regrettably, we have nothing further to add however please be assured that your further comments have been noted.
Many thanks once again for contacting the Chief Executive’s Office. Kind regards David Upstone
Customer Service Executive……………… Original Message ……………… To: ceo.customerservice@tesco.co.
uk
From: eribsskog@gmail.com
Received: 30/07/2013
Subject: Update/Fwd: Email to the Chief Executive’s Office Hi, I’ve checked on Wikipedia now. And Storebrand had a profit of NOK 1471 million, in 2010, it says. http://en.wikipedia.org/wiki/Storebrand And Tesco had a net income of £124 million, it says. http://en.wikipedia.org/wiki/ Tesco So Tesco had a lower profit, even if Tesco has 537 784 employees. And Storebrand has 2160 employees. That says something about that Tesco aren’t that well run, I think. Could it be the problem with the baskets? Erik Ribsskog
———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Jul 30, 2013 at 4:39 PM
Subject: Re: Email to the Chief Executive’s Office
To: ceo.customerservice@tesco.co.uk
Hi, I’ve studied Information Management in Norway, for two years, in the late
80’s and early 90’s. And as part of a Management/Organisation-module there, I contacted the big
Norwegian insurance-company UNI Storebrand, and they sent me their
organisation-map. They are also a big company, so I don’t buy this. I don’t need a very detailed organisation-map. A general one would be ok, then I would at least get the overview on how
your customer service is organised. Erik Ribsskog On Tue, Jul 30, 2013 at 4:33 PM, <ceo.customerservice@tesco.co.uk> wrote: > **
> Dear Mr Ribsskog
>
> Thank you for your email. I am sorry that you are unhappy with my
> response, this certainly was not my intention.
>
> I am sorry that you do not wish to meet with Colin, he is certainly best
> placed to deal with your concerns. As you are aware, the position on our
> baskets has already been explained to you, and this remains unchanged.
>
> As Tesco is such a large company, I cannot provide you with an overall
> organisation structure. However as explained, this office is the highest
> point of escalation for customer complaints.
>
> Many thanks once again for contacting the Chief Executive’s Office.
>
> Kind regards
>
> David Upstone
> Customer Service Executive
>
> [image: Tesco Logo]
>
> ……………… Original Message ………………
>
> To: ceo.customerservice@tesco.co.uk
> From: eribsskog@gmail.com
> Received: 29/07/2013
>
>
> Subject: Re: Email to the Chief Executive’s Office
>
> Hi,
>
> I’ve asked for an organisation-map.
>
> And Tesco are registered at the London Stock Exchange, (I’ve read on
> Wikipedia), so you should have one, I think.
>
> I want to please have your organisation-map before I go on with this.
>
> Or if you have a link to a web-site with that map on, that would also be
> fine.
>
> Also, when I complain to you, then I don’t have to deal with the Store
> Manager.
>
> I’ve worked as a Store Manager myself, (in the Rimi-chain, owned by ICA).
>
> And the Area Manager, (Anne-Kathrine Skodvin), wouldn’t always tell me who
> had complained about the shop I ran, (as I remember it).
>
> So there’s no need for me to deal with the Store Manager directly as I see
> it.
>
> As I’ve explained I’d prefer if Tesco’s central organisation could be like
> a buffer between me and the staff in the mentioned shop, (Tesco Walton).
>
> Thanks in advance for the help with this!
>
> Regards,
>
> Erik Ribsskog
>
>
> On Mon, Jul 29, 2013 at 4:01 PM, <ceo.customerservice@tesco.co.uk> wrote:
>
> > **
> > Dear Mr Ribsskog
> >
> > Thank you for your email.
> >
> > As advised, Colin Richardson, the Walton Store Manager, would be happy to
> > meet with you in store to discuss any concerns you may have. I really do
> > hope that you will choose to meet with him.
> >
> > The Chief Executive’s Office is the highest point of escalation as we
> > reply on behalf of our board members. Regrettably there is nothing
> further
> > I can add on this matter.
> >
> > Many thanks once again for contacting the Chief Executive’s Office.
> >
> >
> > Kind regards
> >
> > David Upstone
> > Customer Service Executive
> >
> > [image: Tesco Logo]
> >
> > ……………… Original Message ………………
> >
> > To: ceo.customerservice@tesco.co.uk
> > From: eribsskog@gmail.com
> > Received: 29/07/2013
> >
> >
> >
> > Subject: Re: Email to the Chief Executive’s Office
> >
> > Hi,
> >
> > and how do you explain that Tesco wants to have many different types of
> > baskets with the same volume that doesn’t mix/stock?
> >
> > Also, it’s not the first time I’ve complained about the Sun Sip-cola
> being
> > sold out.
> >
> > I think it’s better if your office serves as a buffer, between me and the
> > Tesco Walton-employees, if that’s alright.
> >
> > I would have liked to asked your line-manager if that’s alright.
> >
> > And I would have wanted him/her to explain about the ‘basket-case’.
> >
> > Thanks in advance for the help with this.
> >
> > Erik Ribsskog
> >
> >
> > On Mon, Jul 29, 2013 at 11:59 AM, <ceo.customerservice@tesco.co.uk>
> wrote:
> >
> > > **
> > > **
> >
> > > Dear Mr Ribsskog
> > >
> > > Thank you for your patience while this matter has been investigated.
> > >
> > > It was disappointing to learn that our Walton store did not have the
> > items
> > > you wanted in stock during your visit on the 23rd July, I am sorry for
> > the
> > > inconvenience caused.
> > >
> > > I have raised with matter with Colin Richardson, the Walton Store
> > Manager,
> > > he has asked me to pass on his apologies to you. Colin has advised that
> > the
> > > items are now back in stock and that he would be happy to meet with you
> > in
> > > store to discuss any concerns you may have. He has also advised that he
> > > would like to give you a couple of bottles as a way to apologise for
> this
> > > matter arising.
> > >
> > > I have reviewed the previous correspondence you have had with this
> office
> > > and I can confirm that our position is unchanged with regard to our
> > > baskets. I am sorry that you will be disappointed with my response.
> > >
> > > Thank you for taking the time to contact the Chief Executive’s Office.
> If
> > > you have any further queries please don’t hesitate to get back in
> touch.
> > >
> > >
> > > Kind regards
> > >
> > > David Upstone
> > > Customer Service Executive
> > >
> > > [image: Tesco Logo]
> > >
> > > ……………… Original Message ………………
> > >
> > > To: ceo.customerservice@tesco.co.uk
> > > From: eribsskog@gmail.com
> > > Received: 26/07/2013
> > >
> > >
> > > Subject: Re: Email to the Chief Executive’s Office
> > >
> > >
> > > Ok,
> > >
> > > I’ve sent you a lot of complaints earlier, you see.
> > >
> > > And I started sending them to this e-mail address, a couple of years
> > ago, I
> > > think.
> > >
> > > So now I send all the Tesco-complaints to this e-mail-address.
> > >
> > > Tesco Walton and Tesco Superstore Liverpool One also have a problem I
> > > wanted to complain about, by the way.
> > >
> > > And that’s the baskets.
> > >
> > > Tesco Walton now have three different types of baskets.
> > >
> > > One type which is made of dark blue plastic.
> > >
> > > One type which is made of a bit less dark blue plastic.
> > >
> > > And a type which is made of metal.
> > >
> > > And these three basket-types doesn’t stock with the other basket-types.
> > >
> > > So it’s a bit chaotic in the check-out-area, with the baskets.
> > >
> > > Since they don’t stock.
> > >
> > > If I put a dark blue basket on top of a less dark blue.
> > >
> > > Then the dark blue basket doesn’t fit, in the less dark blue.
> > >
> > > Even if they are about the same size, in litres, (it looks like to me).
> > >
> > > Also the metal ones are about the same size in litres, (like it looks
> to
> > > me).
> > >
> > > I think it’s odd that a big organisation like Tesco isn’t stream-lined.
> > >
> > > I have to focus on the baskets when I shop at Tesco Walton.
> > >
> > > It’s like you have to be an expert on Tesco-baskets to shop there, I’d
> > say.
> > >
> > > It’s like you want to bully the custommers from Sainsbury and Asda who
> > want
> > > to try Tesco for a change.
> > >
> > > Then you aren’t going to get many new customers, perhaps.
> > >
> > > If this isn’t something you do to make people use the trolleys then.
> > >
> > > Because I’ve worked in a grocery-chain named Rimi, in Norway.
> > >
> > > And they were a bit sceptical with having baskets, in the shops.
> > >
> > > They only wanted trolleys, (for the customers).
> > >
> > > Since customers with trolleys usually buy more, than if they use a
> > basket,
> > > to put their groceries in.
> > >
> > > But three types of baskets.
> > >
> > > Which doesn’t stock.
> > >
> > > I think this is how a shop in the third world would have done it.
> > >
> > > Why aren’t you more stream-lined, (and ‘Western’), I’m wondering.
> > >
> > > And it’s almost the same at Tesco Liverpool One.
> > >
> > > Except that I haven’t seen the metal-baskets there.
> > >
> > > But they have two types of blue baskets, (with the same volume), that
> > > doesn’t mix, when one stock them.
> > >
> > > And that’s odd for a new shop like that.
> > >
> > > Liverpool One has only been around for two or three years.
> > >
> > > And this is also a Super-store.
> > >
> > > So then it looks like to me that Tesco has problems when they want to
> > have
> > > a ‘chaos-system’, like this, with the shopping-baskets.
> > >
> > > (I’ve studied Information Management and have gone to commerce-school
> and
> > > have worked as a retail-manager.
> > >
> > > We learned at commerce-school that ‘the custommer is always right’.
> > >
> > > But I don’t think Tesco agrees with this, when I see many different
> types
> > > of baskets, that doesn’t stock, in your shops.
> > >
> > > Then I wonder if the whole Tesco-chain has lost a bit control, to be
> > > honest.
> > >
> > > Erik Ribsskog
> > >
> > >
> > > On Fri, Jul 26, 2013 at 4:36 PM, <ceo.customerservice@tesco.co.uk>
> > wrote:
> > >
> > > > **
> > >
> > > > Our Ref 15143479
> > > >
> > > > Dear Mr Ribsskog
> > > >
> > > > Thank you for your email addressed to our Chief Executive, to which I
> > > have
> > > > been asked to respond. Please accept my apologies for the delay in
> > doing
> > > > so.
> > > >
> > > > I
This is a confidential email. Tesco may monitor and record all emails. The views expressed in this email are those of the sender and not Tesco. Tesco Stores Limited
Company Number: 519500
Registered in England
Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL
VAT Registration Number: GB 220 4302 31 -
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Da jeg begynte som låseansvarlig, på Rimi Bjørndal, høsten 2002.
Så hadde forresten ei kunde-dame, som het Kristin, begynt å jobbe der, (mener jeg å huske).
Og ikke nok med det.
Hu Kristin, (som var ei ganske røslig dame, må man vel si), hu hadde også funnet meg på Blink, (husker jeg).
(Selv om jeg vel ikke brukte mitt virkelige navn, på blink.
Jeg brukte vel bare nicket mitt, (johncons), mener jeg å huske.
Noe sånt).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Det var forresten sånn, at da jeg jobba som assisterende butikksjef, på Rimi Bjørndal, (fra 1996 til 1998).
At hu ‘røslig-Kristin’, (som på den her tida, ikke ennå hadde begynt å jobbe, på Rimi Bjørndal).
Hu røslig-Kristin, hu pleide å lage litt ‘rabalder’, (som kunde), mener jeg å huske.
(Hu skreik vel litt, (og sånn), var det vel).
Når hu skulle i tippinga, da.
(Noe sånt).
For jeg hadde tippenøkkelen i lomma, mens jeg jobba, med å legge opp kjølevarer, et annet sted, i butikken.
(Noe sånt).
Og det tålte ikke hu Kristin, da.
At jeg liksom måtte gå fra A til B, for å ta tippinga, da.
(Hvis jeg skjønte det riktig, ihvertfall).
Hu Kristin ville kanskje at vi skulle hatt en person stående i tippinga, hele tida.
(Hva vet jeg).
Jeg vet ikke helt hvordan dette var, (for å være ærlig).
For hu Kristin, hu prata, (eller skravla), med kassadamene, da.
Men hu skreik for det meste bare, til meg, da.
Så jeg klarte ikke helt å skjønne hva hu kunde-Kristin mente, da.
(For å si det sånn).
Men de andre som jobba, i den butikken.
De ble på fornavn, med hu kunde-Kristin etterhvert, da.
(Hu kunde-Kristin var kanskje husmor, (eller noe sånt), og kjeda seg litt hjemme, da.
Hva vet jeg).
Og jeg var jo heller ikke butikksjef, i den butikken.
(Det var det jo Kristian Kvehaugen som var).
Så jeg fikk helt oversikten over hva som var problemet, med hu kunde/røslig-Kristin, da.
(Altså, hva som var årsaken til at hu liksom skreik så mye da, mener jeg).
Men det er mulig at butikksjef Kristian Kvehaugen fikk med seg hva som var problemet.
(Hva vet jeg).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Det var forresten sånn.
At jeg hadde lagt merke til ‘røslig-Kristin’ sitt bilde, på Blink, før jeg begynte å jobbe, på Rimi Bjørndal igjen, (høsten 2002).
Men jeg hadde ikke skjønt det, at det profil-bildet, tilhørte hu røslig-Kristin, da.
Før røslig-Kristin fortalte meg dette.
Mens vi begge var på jobb en gang.
(Like etter at jeg begynte på Rimi Bjørndal igjen, høsten 2002.
Må det vel ha vært).
Da skjønte jeg med en gang det, hvem hu røslig-Kristin var, (på Blink), da.
Men dette hadde ikke gått opp for meg, (at den profilen som ble visst, i et lite vindu på Blink vel, var ei jeg visste hvem var, fra før, da).
Dette gikk opp for meg, akkurat da hu røslig-Kristin begynte å ‘bable’ til meg, i butikken, om at hu hadde funnet meg på Blink, (eller noe sånt), da.
(Noe sånt).
Og da ble jeg litt paff, (husker jeg).
(Da hu røslig-Kristin, fortalte meg det her, på jobben.
Like etter at jeg hadde begynt, på Rimi Bjørndal, igjen.
Om at hu hadde funnet meg, på Blink, da).
For jeg syntes at det ble nesten som noe slags spionering, eller noe sånt da, (husker jeg).
Jeg lurte ihvertfall på hvordan hu røslig-Kristin, kunne vite hvem jeg var, på Blink, da.
For å si det sånn.
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Og det var heller ikke sånn, at jeg kontakta røslig-Kristin på Blink.
Hverken før eller etter at hu fortalte meg det, (på jobben, på Rimi Bjørndal), at hu hadde funnet profilen min, på Blink.
For jeg syntes ikke at det bildet hennes så noe fint ut, da.
Så derfor kontaktet jeg ikke henne, før jeg visste hvem hu var, da.
Og jeg ønsket ikke å blande jobb og fritid for mye.
Så derfor kontakta jeg ikke røslig-Kristin, på Blink, etter at jeg fikk vite det, at det var hennes profil, som jeg kunne se, på siden min, på Blink.
(Og jeg syntes også det, at hu røslig-Kristin, var litt vel kraftig, da.
Og hu hadde jo skriki så fælt til meg, i tippinga.
Noen år før det her.
(Som kunde, på Rimi Bjørndal).
Så jeg likte ikke hu røslig-Kristin, på noen måte da, må man vel si).
Så sånn var det.
Bare noe jeg tenkte på.
Men men.
Det var fortsatt mye mer som hendte, den tida som jeg bodde, på St. Hanshaugen.
Og dette tenkte jeg at jeg skulle prøve å få skrevet mer om, i de neste kapitlene, av Min Bok 5.
Så vi får se om jeg klarer å få til det.
Vi får se.
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du veit du er fra drammen når du husker og fortsatt savner avisa Fremtiden !!!
Turid Wenche Skjeldrum Kunne vært godt med litt konkurranse til Drm Tidende. Nokså tynn harn blitt……..
Grethe Helen Myklebust Visste ikke at den var nedlagt.. men så er det 14 år siden jeg fløtta og da..
Erik Ribsskog Fremtiden var jo en AP-avis, men nå blir den en Vårt Land-avis, (for den får samme eiere som Dagsavisen og Vårt Land, nemlig Mentor Medier, som blant annet eies av de svenske pinsevennene):http://no.wikipedia.org/wiki/
Mentor_Medier http://www.purehelp.no/
company/details/ mentormedieras/980111741 Så dette blir en helt annen avis, vil jeg si.
Det er jo det samme med Drammens Tidende, som var en høyreavis, (hvis jeg skjønte det riktig, ihvertfall), da jeg bodde, på Berger, på 80-tallet.
Men nå er jo Drammens Tidende eiet av A-pressen, som har LO som en av to hovedeiere, (i tillegg til Telenor).
Så det er som at Drammens Tidende og Fremtiden har byttet navn med hverandre, siden 80-tallet, vil jeg si.
Siden Drammens Tidende pleide å være på høyresida, men nå er på venstre-sida, i politikken.
Og Fremtiden pleide å være på venstresida, men blir nå på høyresida, (må man vel kalle Vårt Land/Dagsavisen-eierne).
Mvh.
Mentor Medier er et norsk mediekonsern etablert i 1998. Selskapet het fram til 2…Vis merhttps://www.facebook.com/groups/192847840840801/?hc_location=stream
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http://no.wikipedia.org/wiki/Mediehuset
PS.
Eier av Mentor Media, (som skal gjenopplive avisen Fremtiden i Drammen, som jeg har skrevet om, på bloggen, tidligere i dag), er visst blant annet de svenske pinsevennene, (samt en veldig stor ‘Andre’-eierdel, på 69.10 prosent):
http://www.purehelp.no/company/details/mentormedieras/980111741
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Gmail – To: Garston Jobcentre, Liverpool
Erik Ribsskog
<eribsskog@gmail.com>
To: Garston Jobcentre, Liverpool
Erik Ribsskog <eribsskog@gmail.com>
Tue, Jul 30, 2013 at 11:57 PM
To:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
Hi,this is an application for the job Team Leader – Service with Dunelm Mill.(Job id: 2724782).Which Personal Advisor Sarah at Aintree Jobcentre has adviced me to apply for.
Please just contact me if there’s something I’ve forgotten to inform about!Yours sincerley,Erik Ribsskog
4 attachments service 1.jpg
163Kservice 2.jpg
187Kservice 3.jpg
134Kservice 4.jpg
144K
PS. Her er vedleggene:
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Gmail – To: Garston Jobcentre, Liverpool
Erik Ribsskog
<eribsskog@gmail.com>
To: Garston Jobcentre, Liverpool
Erik Ribsskog <eribsskog@gmail.com>
Tue, Jul 30, 2013 at 11:53 PM
To:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>Hi,this is an application for the job Team Leader Stock with Dunelm Mill.(Job id: 2725662.Which Personal Advisor Sarah at Aintree Jobcentre has adviced me to apply for.
Please just contact me if there’s something I’ve forgotten to inform about!Yours sincerley,Erik Ribsskog
PS. Her er vedleggene:4 attachments stock 1.jpg
162Kstock 2.jpg
183Kstock 3.jpg
134Kstock 4.jpg
146K
¨
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Gmail – To: Garston Jobcentre, Liverpool
Erik Ribsskog
<eribsskog@gmail.com>
To: Garston Jobcentre, Liverpool
Erik Ribsskog <eribsskog@gmail.com>
Tue, Jul 30, 2013 at 11:48 PM
To:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
Hi,this is an application for the job Team Leader – Sales Floor with Dunelm Mill.(Job id: 2724561).Which Personal Advisor Sarah at Aintree Jobcentre has adviced me to apply for.
Please just contact me if there’s something I’ve forgotten to inform about!Yours sincerley,Erik Ribsskog
PS. Her er vedleggene:4 attachments sales floor 1.jpg
164Ksales floor 2.jpg
184Ksales floor 3.jpg
133Ksales floor 4.jpg
143K
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Gmail – Hei igjen ja.
Erik Ribsskog
<eribsskog@gmail.com>
Hei igjen ja.
Arne Knutsson <Arneknutsson@post.com>
Wed, Jul 31, 2013 at 1:31 AM
To:
eribsskog@gmail.com
da har jeg bestilt en av dine bøker, og venter i spenning….
til alle de som måtte mene at du er “gal” be de sende meg en mail, jeg sitter nemmelig på dokumentasjon som viser det motsatte….du er nok nærmere sannheten ang. mafiaen enn du aner.Arne KnutssonPS. Her kan man se at mange andre personer heter det samme:
https://www.facebook.com/search/results.php?q=Arne+Knutsson&init=public
.jpg){kind=link}