johncons

  • Gmail – Case ID – 12019055

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Case ID – 12019055



    Erik Ribsskog

    <eribsskog@gmail.com>


    Thu, Feb 14, 2013 at 11:48 AM

    To:
    advice@lgo.org.uk

    Hi,

    like I remember it, I complained in 2011.
    So I think it’s a bit silly if I have to complain again now.

    Then you harass the citizens I think.

    I think a complaint is a complaint, even if one call it complaint-procedure or just complaint.
    Regards,

    Erik Ribsskog

    On Thu, Feb 14, 2013 at 10:37 AM, <advice@lgo.org.uk> wrote:

    Our ref: 12 019 055                                                                                              

    Please quote our reference when contacting us and, if using email, please put the reference number in the email subject header.
    Dear Mr Ribsskog
    Thank you for your further e-mail dated 13 February 2013 regarding your complaint against Liverpool City Council.
    The law says that, before investigating a complaint, the Ombudsman must normally be satisfied that you have made a formal complaint to the Council and that it has been given an opportunity to investigate and to reply.
    From the information I now have, it appears to me that the Council may not yet have had this opportunity. Therefore you must complain directly to the Council in the first instance.
    The complaints process usually has 2 or 3 stages and is initiated by writing a letter of formal complaint to the Chief Executive of the council. The Ombudsman usually allows the Council 12 weeks to complete the complaints process and we do not require any further correspondence from you at this stage. Please only contact us if you have received a final response from the Council or 12 weeks have elapsed without resolution.
    When the Council has completed its investigation of your complaint, and if you are unhappy with the outcome, you can then complain to the Ombudsman. You can also complain to us if you are not satisfied with the way the Council has dealt with your complaint.
    If you require any assistance in making your complaint to the Council then please contact your local Citizens Advice Bureau who may be able to help.
    If you are dissatisfied at the end of the complaints process, you will need to provide us with a copy of the Council’s final response and explanation as to why you remain unhappy. We will then send your complaint to our investigative team for further consideration.
    Yours sincerely  


    Mandy Cashmore
    Customer Service Adviser

    NOTICE - This message contains information intended only for the use of the addressee named above.  If you have received this message in error please advise us at once and do not make any use of the information.


  • Gmail – Case ID – 12019055

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Case ID – 12019055



    Erik Ribsskog

    <eribsskog@gmail.com>


    Wed, Feb 13, 2013 at 3:51 PM

    To:
    advice@lgo.org.uk

    Cc:
    Liverpool Direct <liverpool.direct@liverpool.gov.uk>

    Bcc:
    CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>

    Hi,

    I still have some debt to the Council, from those years, (Council Tax-debt), so I think this is relevant still.
    You just write it’s ‘unlikely’ that a council is going to backdate this now.

    But I’ve contacted the Council about this, years ago, (in 2011, or something, I think it must have been).
    And then they just removed my debt, from Jacobs Bailiffs, and to the Jobcentre, (since I’m unemployed), without this making any sense to me, since I had paid to that bailiff, on time, for years, then.

    Also, later, (after I moved to Sunderland, in 2012), the Liverpool City Council sent me a council-tax-bill, for around £500, that hadn’t been sent to the bailiffs.

    And this debt isn’t being deducted any longer.


    Because the Jobcentre have been doing some changes with my jobseekers allowance, due to that I’ve started writing books, and get a bit royalities, from these books, some months, from Amazon/Createspace.

    Aren’t there like rules for the whole country that says when one should apply for Council Tax-benefit?

    It’s a bit strange that it’s to late for me, to claim the benefit.

    But it’s not to late, for the Council, to claim the tax.

    Seems it’s a bit different standards here.

    I would have thought it was fine if I could someone could mention what the laws/rules says about Council Tax benefit, regarding the date for when it has to be claimed.


    I send a copy e-mail to the Council so perhaps they can send this e-mail to the Chief Executive.
    I don’t want to contact Citizens Advice, like you suggest I should, because they tricked me a bit, in 2006, regarding an employment-case, you see.

    Thanks again for the e-mail.

    Best regards,

    Erik Ribsskog

    On Wed, Feb 13, 2013 at 2:31 PM, <advice@lgo.org.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your e-mail dated 10 February 2013.

    Income Support is handled and administered by Job Centre Plus which comes under the umbrella of the Department for Work and Pensions.  Locals councils at the time you are referring had no responsibility for Income Support.

    If at the time you  felt you were entitled to claim Income Support then you would have had the opportunity to do so at your local Job Centre Plus.

    With regards to Council Tax Benefit – it is unlikely that an authority is going to backdate a claim to 2007/2008 especially if you didn’t make a claim at the time.

    If you are unhappy with the Council’s decision to deem your claim as “out of date” then you will need to raise a formal complaint in writing to the Chief Executive of Liverpool City Council.  If they fail to resolve the complaint to your satisfaction you can then refer the matter to the Local Government Ombudsman.

    I hope this is of assistance but should you require further guidance you may wish to speak a benefits adviser at your local Citizens Advice Bureau.

    Best regards

    Mandy Cashmore
    LGO Advice Team

    NOTICE - This message contains information intended only for the use of the addressee named above.  If you have received this message in error please advise us at once and do not make any use of the information.


  • Gmail – Sak 2013/391

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>


    Sak 2013/391



    Erik Ribsskog

    <eribsskog@gmail.com>

    Wed, Feb 13, 2013 at 1:21 PM

    To:
    Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>

    Hei,

    takk for Deres e-post.

    Jeg kan også ta med om at andre ting jeg har kontaktet Kunnskapdepartementet om, (men ikke fått svar om).

    Det er problemer med HiO IU, NITH, Sande Videregående, Svelvik Ungdomsskole, mm.

    Så det er snakk om mange henvendelser, fra cirka tre-fire år tilbake og fram til nå vel.
    Bare for å prøve å oppdatere og forklare mer om dette.
    (Som jeg vel også har sendt til dere om tidligere, forresten, uten å få noe respons vel).


    Mvh.

    Erik Ribsskog

    On Wed, Feb 13, 2013 at 1:16 PM, Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no> wrote:

    PS.

    Her er mer om dette:


  • Gmail – Store Manager (AIGBURTH)

    Gmail


    Erik Ribsskog
    <eribsskog@gmail.com>



    Store Manager (AIGBURTH)



    Erik Ribsskog

    <eribsskog@gmail.com>


    Wed, Feb 13, 2013 at 12:57 PM

    To:
    recruitment@tjmorris.co.uk

    Hi,

    I read about this vacancy on the Directgov website, and I wanted to please apply for this job.
    I’ve worked as a Store Manager, at Rimi Lambertseter, (a grocery-store owned by ICA), in Oslo, in Norway, from 1998 to 2000.

    I’ve also worked as a Store Manager, at Rimi Kalbakken, (this shop was a converted ICA supermarket, and had a turnover of around £90k a week), in Oslo, in Norway, from 2000 to 2001.

    And I’ve also worked as a Store Manager, at Rimi Langhus, in Ski, in Norway, from 2001 to 2002.


    I attach my CV and hope to hear back from you!

    Yours sincerely,


    Erik Ribsskog


    CV – Erik Ribsskog.doc
    37K

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