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  • Gmail – Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>



    Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Erik Ribsskog

    <eribsskog@gmail.com>

    Tue, Aug 7, 2012 at 9:12 PM

    To:
    "Levine, Anthony" <Anthony.Levine@liverpooldirectlimited.co.uk>

    Hi,

    ok, I wasn't aware of that the Housing Benefit was being paid to my landlord.
    I can't see that I've gotten some documentation about that.
    But if you tell me this is alright, then that's very fine.

    Then I don't have to worry about this any more.
    I have enough other things to worry about.
    I'll update you and the jobcentre when I find a new job and can pay the bills my self.

    Thanks again for the update about this!

    Best regards,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 3:50 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk> wrote:

    Thank you

    According to my records there is a full rebate in respect of your current Council Tax.

    Housing Benefit is being paid to your landlord.

    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool
    Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web:
    www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you


    From: Erik Ribsskog
    [mailto:eribsskog@gmail.com]

    Sent: 07 August 2012 15:08

    To: Levine, Anthony

    Subject: Re: Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE

    Hi,

    ok, I moved from
    Fairfield to Walton, in the middle of May.

    Perhaps that's what the Jobcentre means?

    It sounds ok that you send about this to the Jobcentre again.

    I didn't understand what caused this move of debt, but I guess the explanation is that I moved address.

    I guess I'll hear from the Council regarding the Housing Benefit.

    I'll think it's strange that this takes long time.

    But it's probably a reasonable explanation for this as well.

    Thanks for helping me clear up about what caused this move of debt!

    Regards,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 2:48 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk>
    wrote:

    Hello

    We received a letter from Jobcentre Plus advising deductions stopped on 7
    June 2012 due to a change of circumstance.

    I will request that deductions re commence and await their reply-In the event
    that deductions are not possible then I would be obliged if you could pay direct to this office.

    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool
    Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web:
    www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you


    From:
    Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sent: 07 August 2012 14:43

    To: Levine, Anthony

    Subject: Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE

    Hi again,

    this debt was untill quite recently deducted from my Jobseekers Allowance with in the region of £7 a fourthnight.

    I'm wondering what happened since suddently you are writing me e-mails about this debt.

    Who wanted it moved.

    (I can't remember asking about this).

    Also, is this some kind of warfare from the Council since I've complained about your gym, Lifestyles, to the
    LGO once?

    You also seem to be slow with my Housing Benefit-aplication, (from May, which haven't been sorted yet, as far as I understand).

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Tue, Aug 7, 2012 at 2:18 PM

    Subject: Re: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE

    To: "Levine, Anthony" <Anthony.Levine@liverpooldirectlimited.co.uk>

    Hi,

    I'm on a budget in co-operation with the CCCS.

    And I usually only offer a token-payment of £1 to my creditors.

    This is something called a token-payment.

    And this is only untill I get a new job.

    Then I'll pay more.

    This is how the CCCS has adviced me to deal with my situation as un-employed.

    To make it more clear that this is only a token-payment-offer, I'll reduce my payment-offer to £1 a month, from next month.

    Hope this is easier to understand now!

    Yours sincerely,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 1:46 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk>
    wrote:

    Mr E Ribsskog

    10 Keith Court

    Keith Avenue

    L4 5XJ

    by e mail ;-ERIBSSKOG@GMAIL.COM


    Dear Mr Ribsskog


    Council Tax arrears
    Flat 3,5 Leather Lane,Liverpool,L2 2AE

    -£449.41 Due

    Thank you for contacting my office.

    Your means form is incomplete as only the first page has been received.

    In any event your recent offer of payment of £ 5 per month is not acceptable as this will take 7 years to discharge the debt and recovery action may continue.

    This will mean you will have to pay further costs.

    Please revise your offer and provide full details of your outgoings.

    If you want to discuss this further, please visit one of our One Stop Shops. You can hand in evidence/documents without an appointment or make an appointment
    to see a member of staff by calling 0151-233 3016.

    Yours sincerely

    Anthony M Levine


    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool
    Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web: www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you

    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body
    of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those
    of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________

    ______________________________________________________________________

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________

    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body
    of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those
    of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________

    ______________________________________________________________________

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________



    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

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  • Gmail – Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>



    Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Erik Ribsskog

    <eribsskog@gmail.com>

    Tue, Aug 7, 2012 at 3:08 PM

    To:
    "Levine, Anthony" <Anthony.Levine@liverpooldirectlimited.co.uk>

    Hi,

    ok, I moved from Fairfield to Walton, in the middle of May.
    Perhaps that's what the Jobcentre means?
    It sounds ok that you send about this to the Jobcentre again.

    I didn't understand what caused this move of debt, but I guess the explanation is that I moved address.
    I guess I'll hear from the Council regarding the Housing Benefit.

    I'll think it's strange that this takes long time.

    But it's probably a reasonable explanation for this as well.
    Thanks for helping me clear up about what caused this move of debt!

    Regards,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 2:48 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk> wrote:

    Hello

    We received a letter from Jobcentre Plus advising deductions stopped on 7 June 2012 due to a change of circumstance.

    I will request that deductions re commence and await their reply-In the event that deductions are not possible then I would be obliged
    if you could pay direct to this office.

    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool
    Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web:
    www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you


    From: Erik Ribsskog
    [mailto:eribsskog@gmail.com]

    Sent: 07 August 2012 14:43

    To: Levine, Anthony

    Subject: Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE

    Hi again,

    this debt was untill quite recently deducted from my Jobseekers Allowance with in the region of £7 a fourthnight.

    I'm wondering what happened since suddently you are writing me e-mails about this debt.

    Who wanted it moved.

    (I can't remember asking about this).

    Also, is this some kind of warfare from the Council since I've complained about your gym, Lifestyles, to the LGO once?

    You also seem to be slow with my Housing Benefit-aplication, (from May, which haven't been sorted yet, as far as I understand).

    Regards,

    Erik Ribsskog

    ———- Forwarded message ———-

    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Tue, Aug 7, 2012 at 2:18 PM

    Subject: Re: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE

    To: "Levine, Anthony" <Anthony.Levine@liverpooldirectlimited.co.uk>

    Hi,

    I'm on a budget in co-operation with the CCCS.

    And I usually only offer a token-payment of £1 to my creditors.

    This is something called a token-payment.

    And this is only untill I get a new job.

    Then I'll pay more.

    This is how the CCCS has adviced me to deal with my situation as un-employed.

    To make it more clear that this is only a token-payment-offer, I'll reduce my payment-offer to £1 a month, from next month.

    Hope this is easier to understand now!

    Yours sincerely,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 1:46 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk>
    wrote:

    Mr E Ribsskog

    10 Keith Court

    Keith Avenue

    L4 5XJ

    by e mail ;-ERIBSSKOG@GMAIL.COM


    Dear Mr Ribsskog


    Council Tax arrears
    Flat 3,5 Leather Lane,Liverpool,L2 2AE

    -£449.41 Due

    Thank you for contacting my office.

    Your means form is incomplete as only the first page has been received.

    In any event your recent offer of payment of £ 5 per month is not acceptable as this will take 7 years to discharge the debt and recovery action may continue.

    This will mean you will have to pay further costs.

    Please revise your offer and provide full details of your outgoings.

    If you want to discuss this further, please visit one of our One Stop Shops. You can hand in evidence/documents without an appointment or make an appointment
    to see a member of staff by calling 0151-233 3016.

    Yours sincerely

    Anthony M Levine


    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool
    Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web: www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you

    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body
    of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those
    of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________

    ______________________________________________________________________

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________



    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________







  • Gmail – Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>



    Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Erik Ribsskog

    <eribsskog@gmail.com>

    Tue, Aug 7, 2012 at 2:46 PM

    To:
    "Levine, Anthony" <Anthony.Levine@liverpooldirectlimited.co.uk>

    Hi,

    3.55 a week is ok.
    It was untill recently like this.
    I don't know who changed this.
    (Like I write in my crossing e-mail).

    Best regards,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 2:42 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk> wrote:

    Dear Mr Ribsskog

    Thank you for your e mail

    Council Tax is a priority debt .

    As you are in receipt of JSA I will request direct deductions of £3.55 each week (in accordance with DWP guidelines) direct from your
    benefit.

    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool
    Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web:
    www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you


    From: Erik Ribsskog
    [mailto:eribsskog@gmail.com]

    Sent: 07 August 2012 14:18

    To: Levine, Anthony

    Subject: Re: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE

    Hi,

    I'm on a budget in co-operation with the CCCS.

    And I usually only offer a token-payment of £1 to my creditors.

    This is something called a token-payment.

    And this is only untill I get a new job.

    Then I'll pay more.

    This is how the CCCS has adviced me to deal with my situation as un-employed.

    To make it more clear that this is only a token-payment-offer, I'll reduce my payment-offer to £1 a month, from next month.

    Hope this is easier to understand now!

    Yours sincerely,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 1:46 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk>
    wrote:

    Mr E Ribsskog

    10 Keith Court

    Keith Avenue

    L4 5XJ

    by e mail ;-ERIBSSKOG@GMAIL.COM


    Dear Mr Ribsskog


    Council Tax arrears
    Flat 3,5 Leather Lane,Liverpool,L2 2AE

    -£449.41 Due

    Thank you for contacting my office.

    Your means form is incomplete as only the first page has been received.

    In any event your recent offer of payment of £ 5 per month is not acceptable as this will take 7 years to discharge the debt and recovery action may continue.

    This will mean you will have to pay further costs.

    Please revise your offer and provide full details of your outgoings.

    If you want to discuss this further, please visit one of our One Stop Shops. You can hand in evidence/documents without an appointment or make an appointment
    to see a member of staff by calling 0151-233 3016.

    Yours sincerely

    Anthony M Levine


    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool
    Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web: www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you

    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body
    of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those
    of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________

    ______________________________________________________________________

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________



    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________







  • Gmail – Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>



    Update/Fwd: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Erik Ribsskog

    <eribsskog@gmail.com>

    Tue, Aug 7, 2012 at 2:43 PM

    To:
    Anthony.Levine@liverpooldirectlimited.co.uk

    Hi again,

    this debt was untill quite recently deducted from my Jobseekers Allowance with in the region of £7 a fourthnight.
    I'm wondering what happened since suddently you are writing me e-mails about this debt.

    Who wanted it moved.
    (I can't remember asking about this).
    Also, is this some kind of warfare from the Council since I've complained about your gym, Lifestyles, to the LGO once?

    You also seem to be slow with my Housing Benefit-aplication, (from May, which haven't been sorted yet, as far as I understand).

    Regards,
    Erik Ribsskog
    ———- Forwarded message ———-
    From: Erik Ribsskog <eribsskog@gmail.com>
    Date: Tue, Aug 7, 2012 at 2:18 PM

    Subject: Re: Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE
    To: "Levine, Anthony" <Anthony.Levine@liverpooldirectlimited.co.uk>

    Hi,

    I'm on a budget in co-operation with the CCCS.
    And I usually only offer a token-payment of £1 to my creditors.
    This is something called a token-payment.

    And this is only untill I get a new job.

    Then I'll pay more.
    This is how the CCCS has adviced me to deal with my situation as un-employed.
    To make it more clear that this is only a token-payment-offer, I'll reduce my payment-offer to £1 a month, from next month.

    Hope this is easier to understand now!

    Yours sincerely,

    Erik Ribsskog
    On Tue, Aug 7, 2012 at 1:46 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk> wrote:

    Mr E Ribsskog

    10 Keith Court

    Keith Avenue

    L4 5XJ

    by e mail ;-ERIBSSKOG@GMAIL.COM


    Dear Mr Ribsskog


    Council Tax arrears
    Flat 3,5 Leather Lane,Liverpool,L2 2AE

    -£449.41 Due

    Thank you for contacting my office.

    Your means form is incomplete as only the first page has been received.

    In any event your recent offer of payment of £
    5 per month is not acceptable as this will take 7 years to discharge the debt and recovery action may continue.

    This will mean you will have to pay further costs.

    Please revise your offer and provide full details of your outgoings.

    If you want to discuss this further, please visit one of our One Stop Shops. You can hand in evidence/documents
    without an appointment or make an appointment to see a member of staff by calling 0151-233 3016.

    Yours sincerely

    Anthony M Levine


    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web: www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you



    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________







  • Gmail – Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>



    Council Tax arrears Flat 3,5 Leather Lane,Liverpool,L2 2AE



    Erik Ribsskog

    <eribsskog@gmail.com>

    Tue, Aug 7, 2012 at 2:18 PM

    To:
    "Levine, Anthony" <Anthony.Levine@liverpooldirectlimited.co.uk>

    Hi,

    I'm on a budget in co-operation with the CCCS.
    And I usually only offer a token-payment of £1 to my creditors.
    This is something called a token-payment.

    And this is only untill I get a new job.

    Then I'll pay more.
    This is how the CCCS has adviced me to deal with my situation as un-employed.
    To make it more clear that this is only a token-payment-offer, I'll reduce my payment-offer to £1 a month, from next month.

    Hope this is easier to understand now!

    Yours sincerely,

    Erik Ribsskog

    On Tue, Aug 7, 2012 at 1:46 PM, Levine, Anthony <Anthony.Levine@liverpooldirectlimited.co.uk> wrote:

    Mr E Ribsskog

    10 Keith Court

    Keith Avenue

    L4 5XJ

    by e mail ;-ERIBSSKOG@GMAIL.COM


    Dear Mr Ribsskog


    Council Tax arrears
    Flat 3,5 Leather Lane,Liverpool,L2 2AE

    -£449.41 Due

    Thank you for contacting my office.

    Your means form is incomplete as only the first page has been received.

    In any event your recent offer of payment of £
    5 per month is not acceptable as this will take 7 years to discharge the debt and recovery action may continue.

    This will mean you will have to pay further costs.

    Please revise your offer and provide full details of your outgoings.

    If you want to discuss this further, please visit one of our One Stop Shops. You can hand in evidence/documents
    without an appointment or make an appointment to see a member of staff by calling 0151-233 3016.

    Yours sincerely

    Anthony M Levine


    ANTHONY LEVINE

    PRINCIPAL ENFORCEMENT OFFICER

    Liverpool Direct Limited

    Tel: 0151 225 4718

    Email: anthony.levine@liverpooldirectlimited.co.uk

    Web: www.liverpooldirectlimited.co.uk

    P
    Please consider the environment before printing this e-mail. Thank you



    ______________________________________________________________________

    DISCLAIMER:

    The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider.

    This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection

    ______________________________________________________________________







  • Gmail – CreateSpace – Executive Customer Relations



    Gmail
    Erik Ribsskog
    <eribsskog@gmail.com>



    CreateSpace – Executive Customer Relations



    Erik Ribsskog

    <eribsskog@gmail.com>

    Mon, Aug 6, 2012 at 9:48 PM

    To:
    Executive Customer Relations <ecr@createspace.com>

    Cc:
    mail.gva@efta.int

    Hi,

    I wrote some comments inbetween your text, in my answer e-mail since there were so many topics, which we are corresponding about.
    Hope this is alright!

    Best regards,

    Erik Ribsskog

    PS.
    I used to work as a Shop Manager.
    And I don't think the DHL-guy waited that long, before he stopped ringing on my door, today.
    Before he went back to his car, to then return with a note, about the packets, which he put in my letter-'box', in my front-door.

    But I haven't had that much to do with DHL, (exepct when I bought an Ipod, in 2003, if I remember it right).
    So this could be how they do it normally.
    I shouted through the door, when I saw the note from them, being delivered, so I got the boxes anyway.

    PS 2.
    Please tell me if you want me to approve the current proof on the employment-case book.
    Since there also are other changes which we have discussed now, (with the un-professinal chapter-headings).

    Thanks again for the e-mail!
    On Mon, Aug 6, 2012 at 9:26 PM, Executive Customer Relations <ecr@createspace.com> wrote:

    Dear Mr. Ribsskog,

    Thank you for your e-mails. Your complimentary order was shipped in 5 boxes. The final box containing “Min Bok 2” was picked up from our facility today. You can track this final box at DHL.com with the tracking number 5079249475. Please let me know if you do not receive these copies by August 10.

    Ok.

    Regarding the back cover text for “Jenny Skavlan i Finland” and “Skifte etter Magna og Holger Adeler,” we can update the text so words do not hyphenate and wrap to the next line. However, making these changes will affect the availability of the titles. Please let me know if you’d like us to proceed with these changes.

    Yes, that would have been very fine! 🙂

    The books you received, and the digital proof you reviewed, do not have page numbers because page numbers were not included in the original files you provided. We can add the page numbers to each of your titles, which usually includes a fee of $25 per title; however, we would like to complete these changes at no cost to you. We would also like to adjust the chapter headings so they no longer appear on a separate page for free. Again, please let me know if you would like us to proceed.

    Yes, that would really be excelent!

    I was a bit disapointed when I saw that there were no page-numbers.

    I haven't understood how that worked.
    Thank you very much!

    I'm going to send a copy to EFTA about this, since I've started updating them.

    Regarding the Digital Proofer, there are only 219 pages in the file after we removed the blank pages. It appears the page count did not update automatically after this change; therefore, the Digital Proofer is displaying 222 pages. Pages 221 and 222 are appearing in error. Also, only the proof copy will have a “Proof” page, as you see in the Digital Proofer on page 220. Any non-proof copies you order will include our manufacturing information on the bottom of the last page, which you can review in the copies we sent.

    Ok, thanks for explaining!

    Again, thank you for your e-mails and I look forward to hearing from you soon so we may move forward with the changes outlined above. As always, please do not hesitate to contact me with any additional questions you may have.

    Sincerely,

    Ashley Robinson

    Executive Customer Relations



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