Dear Mr Ribsskog,

Thank you for your Email.

I would advise that the arrangement failed as payment was not received on the date it was due.

Please forward your income and expenditure details with your offer of payment by return Email to allow us to consider your payment proposal.

Should you require any further assistance, do not hesitate to reply to this Email or call us on 0844 571 4052.

Kind Regards

Administration Department

---

From: Erik Ribsskog

Sent: 24 November 2011 11:53:53
To: ReplyNow Mailbox
Subject: Re: FAO: Mr Erik Ribsskog Ref: B13953119

Hi,

I'm on a budget, so I don't want to make expensive phone-calls.

So I want to deal with this in writing.

I've sent you an e-mail about my budget, which you haven't replied to, on 15/11 which you haven't replied to, as far as I can see.

So this e-mail is also a reminder.

Regards,

Erik Ribsskog

PS.

Here is my e-mail from 15/11 again:

fromErik Ribsskog eribsskog@gmail.com

toadministration@bcwgroup.com

dateTue, Nov 15, 2011 at 4:43 PM

subjectUpdate regarding token-payments/Fwd: New address
mailed-bygmail.com

hide details 4:43 PM (0 minutes ago)

Hi,

I've been adviced by the CCCS, to pay token-payment, to my creditors, before I get a new job.

I've set the token-payment amount, to £5 a month.

But now I've reviewed my budget, and I have so many token-payments now, and I live at a hostell, where I have to pay £73 a month, so I have to reset the amount on the token-payments to £1 a month now unfortunately, from next month.

So I'm stopping the current Direct Debit now, on my bank-account, and ask you if you could please set up a new Direct Debit, for £1 a month, from next month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

On Tue, Nov 22, 2011 at 3:49 PM, <replynow@bcwgroup.com> wrote:

Dear Mr Erik Ribsskog,

This is an urgent message from Buchanan Clark and Wells.

We have been attempting to contact you as we require to speak with you as soon as possible.

Could you please contact us on 0844 571 4052 quoting this unique reference number B13953119, or alternatively reply to this email with a contact telephone number and we will arrange for someone to contact you urgently.

Thank you

Buchanan Clark & Wells

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