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Erik Ribsskog <eribsskog@gmail.com> |
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City
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ISP
Norwegian University Of Science And Technology
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Her er mer om dette:
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Gmail – RE: Complaint about missing Job-seekers allowance restricted
Erik Ribsskog
<eribsskog@gmail.com>
RE: Complaint about missing Job-seekers allowance restricted
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Sep 29, 2010 at 5:08 PM
To:
CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
Hi,thank you for your e-mail!The money, (bot the jobseekers allowance, from the sign on meeting, on Thursday, and the re-instated one), got in to my bank account, today, (one day delayed, for the one from the sign on meeting from last Thursday).So I wanted to complain about that the allowance was one day delayed.And now I have to pay a 'bounce'-fee, to RBS, I think.And maybe British Gas are going to give me grief, since I'm unemployed, and last winter was a bit cold, for the UK, I think, so I'm a bit in arrears with them, so maybe they're going to claime the arrears-money now.But we'll see, I can get help from CCCS with that, if I need it.My address is Flat 3, 5 Leather Lane, Liverpool, L2 2AE.My nearest jobcentre, is Williamson Sq., Liverpool.My phone-number is 0151 236 3298.Thank you very much for your reply again!Best regards,
Erik RibsskogOn Wed, Sep 29, 2010 at 2:29 PM, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk> wrote:Thank you for your email.
I will need to forward this query to your local Jobcentre Plus District
Manager's office for action.
Could you please 'reply' to this email with the following information –
your full name and date of birth, full postal address including postcode
and/or the name of your nearest Jobcentre / Jobcentre Plus office.
Please also advise us of the best telephone contact number.
Due to the vast amount of emails we receive, please also attach your
original email.
Regards
Paula French
Correspondence Officer
'Contact us'
Jobcentre plus secretariat.
—–Original Message—–
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28 September 2010 09:17
To: CONTACT-US
Subject: Complaint about missing Job-seekers allowance
Hi,
when I was on the sign-on meeting, at the Jobcentre, Williamsson Sq., on
Thursday last week, I was told, (by the young clerk, in the meeting),
that I would recieve my jobseekers-allowance, as normal again, today,
(after a sanction that the Jobcenter Manager Mr Winther, told me, on the
same day there, in a meeting right before, had been re-instated, after
my appeal).
However, I've checked my bank-account online now, and I can't see that
I've recieved my Jobseekers-allowance, today.
But I have my electricity bill today, and a bailiff-bill etc.
So I'm in a lot of problems here, since the direct debits are going to
be bumped.
And since I can't pay the bailiff-bill, for the council tax, that I owed
from when I was self-employed.
(I didn't get income support then, even if I think I perhaps should
have, but I wasn't aware of that arrangement then).
I also have very little cash, for food.
So I was wondering when my regular Job-seekers allowance and the
re-instated one, is going to get to my bank-account, with RBS.
I wanted to please complain about this delay, since it's making problems
for my situation, and since this take the focus away from my job-seeking
and employment zones, etc., really.
Thank you in advance for help with sorting this out.
Yours sincerely,
Erik Ribsskog
******************************
****************************** ********** This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance
with our policy on the use of electronic communications.
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Gmail – Delayed payment on electricity-bill/Fwd: Complaint about missing Job-seekers allowance
Erik Ribsskog
<eribsskog@gmail.com>
Delayed payment on electricity-bill/Fwd: Complaint about missing Job-seekers allowance
BOX, Info
<box.info@bg-group.com>
Wed, Sep 29, 2010 at 2:35 PM
To:
Erik Ribsskog <eribsskog@gmail.com>
Dear Sir
Thank you for your enquiry.
You have contacted BG Group not British Gas.
(For details of British Gas’ privatisation please go to www.bg-group.com and click on ‘About
BG’ – BG Group historyBritish Gas contacts: www.house.co.uk
House
Contact CentrePO Box 50
Leeds
LS1 1LE
hqcustomerrelations@centrica.
co.uk Gas
Escapes – Transco Emergency Service 0800 111 999British
Gas (General enquiries)Gas
and Electricity Account Enquiries – 0845 600 5122New
gas supply – 0845
600 2082Gas
Electronic Token Meter – 0845 600 0055(Refer to website for further contact
numbers)Regards
BG
GroupFrom: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 29 September 2010 03:55
To: BOX, Info
Subject: Delayed payment on electricity-bill/Fwd: Complaint about
missing Job-seekers allowance[Quoted text hidden]______________________________
______________________________ __________ BG Energy Holdings Limited
Registered in England & Wales No: 3763515 Registered address:
100 Thames Valley Park Drive
Reading, Berkshire RG6 1PT UK
Telephone: +44 (0)118 935 3222
Website: http://www.BG-Group.com
This e-mail is intended only for the addressee named above. As this
e-mail may contain confidential or privileged information, please advise
us immediately if you are not the named addressee or the person
responsible for delivering the message to the named addressee and
delete all copies from your system. The contents should not be
disclosed to any other person nor copies taken. If the content of this
email or attachment is personal or unconnected with our business, BG
Energy Holdings Limited accepts no liability or responsibility for it.
Please also note that we make every effort to keep our network free
from viruses and this email has been scanned accordingly. BG Energy
Holdings Limited accepts no responsibility for viruses once an email has
been transmitted.
PS.
Nå ringte jeg British Gas.
(Og forklarte at det var krøll, med arbeidsledighetstrygden, og at den dukket opp, en dag for sent).
Og de kunne fortelle meg, at en sånn Direct Debit.
Den kommer da igjen, etter en uke eller to.
Det stod ‘standard’, på min konto, så da ville dette skje, sa hun damen der.
Så da må jeg bare huske det, å ha de pengene, (£53.50), når den Direct Debit-en, dukker opp igjen, neste gang.
(Det er nesten som avtalegiro, kan man vel si).
Så vi får se om det går bedre neste gang, med den regningen da.
Vi får se.
Mvh.
Erik Ribsskog
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Gmail – Delayed payment this week/Fwd: Complaint about missing Job-seekers allowance
Erik Ribsskog
<eribsskog@gmail.com>
Delayed payment this week/Fwd: Complaint about missing Job-seekers allowance
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Sep 29, 2010 at 4:33 PM
To:
info@jacobsbailiffs.co.uk
Cc:
contactus@cccs.co.uk
Bcc:
Contact-Us@jobcentreplus.gsi.gov.uk, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
Hi,I just got the money from the Jobcenter, in to my bank-account, with RBS, now.(One day delayed, for some reason).And I've just paid the money, (£10), by VISA-card, on your telephone payment-system.Just to update about this.Sorry about the delay!
Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Sep 29, 2010 at 3:48 AM
Subject: Delayed payment this week/Fwd: Complaint about missing Job-seekers allowance
To: info@jacobsbailiffs.co.uk
Cc: contactus@cccs.co.uk Hi,my payment this week, for the Council-tax, is delayed, since the Jobcentre/Department of jobs and pensions, are 'messing' with my Job-seekers allowance, I think I have to say.I'm sorry about this, and will pay the £10, on my payment-plan/budget, (like I do every forthnight), as soon as I recieve the money from the Jobcentre.
Sorry about this delay!Yours sincerely,Erik Ribsskog———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>Date: Tue, Sep 28, 2010 at 9:16 AM
Subject: Complaint about missing Job-seekers allowance
To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>Hi,
when I was on the sign-on meeting, at the Jobcentre, Williamsson Sq., on Thursday last week, I was told, (by the young clerk, in the meeting), that I would recieve my jobseekers-allowance, as normal again, today, (after a sanction that the Jobcenter Manager Mr Winther, told me, on the same day there, in a meeting right before, had been re-instated, after my appeal).However, I've checked my bank-account online now, and I can't see that I've recieved my Jobseekers-allowance, today.But I have my electricity bill today, and a bailiff-bill etc.So I'm in a lot of problems here, since the direct debits are going to be bumped.And since I can't pay the bailiff-bill, for the council tax, that I owed from when I was self-employed.(I didn't get income support then, even if I think I perhaps should have, but I wasn't aware of that arrangement then).I also have very little cash, for food.So I was wondering when my regular Job-seekers allowance and the re-instated one, is going to get to my bank-account, with RBS.I wanted to please complain about this delay, since it's making problems for my situation, and since this take the focus away from my job-seeking and employment zones, etc., really.Thank you in advance for help with sorting this out.Yours sincerely,Erik Ribsskog
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Gmail – Anmeldelse av identitetstyveri
Erik Ribsskog
<eribsskog@gmail.com>
Anmeldelse av identitetstyveri
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Sep 29, 2010 at 3:59 PM
To:
post.sondre.buskerud@politiet.no
Hei,noen har brukt mitt navn, for å skrive noe tull, på en blogg, på blogg.no.Jeg synes at hele den bloggen virker som et forsøk på å mobbe/etter-ape meg, på en 'subtil'/ondskapsfull måte.Men folk i Drammen skjønner ikke hva subtil betyr, så det er kanskje nytteløst å sende om dette?Jeg prøver uansett, og ønsker gjerningspersonene tiltalt og straffet.Mvh.Erik Ribsskog
PS.Sender med et skjermbilde av aktuell kommentar, som en identitetstyv har skrevet i mitt navn.
dette er det ikke jeg som har skrevet.JPG
82K
PS.
Her er vedlegget:
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PS.
Jeg syntes dem sa, at han ‘Personal Advisor’-en min, het Barry, forrige gang jeg var hos Sencia, på ‘induction’-møte, i forrige uke.
Men på det arket står det at han heter David noe.
Jaja.
Da må jeg har hørt skikkelig feil gitt.
Kanskje jeg må begynne å drikke mer kaffe, og kanskje våkne opp litt her.
Vi får se om jeg klarer å skjerpe meg litt her.
Vi får se.
Mvh.
Erik Ribsskog
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Gmail – Restricted Personal Data
Erik Ribsskog
<eribsskog@gmail.com>
Restricted Personal Data
Erik Ribsskog
<eribsskog@gmail.com>
Wed, Sep 29, 2010 at 2:43 PM
To:
DWP ICE gateway team <ICE@dwp.gsi.gov.uk>
Hi,thank you for your e-mail!I answer by e-mail, since I had some problems, with the phone-call, in an earlier ICE-complaint, against the same Jobcentre.Hope this is ok!
To the complaint:I also think that we have the complaint, that Mr. Winther, jobcentre-manager, didn't inform me about the meeting there, in 14/7.I only went there to have a sign on-meeting, so I was un-prepared, for the sanction-meeting.(And Mr. Winter had a meeting like that again, on Thursday last week, where he just 'grabs' hold of me, to have a meeting, in stead of telling me in advance, that he want's a meeting).I think they shouldn't have sign on-meetings and other meetings mixed up.Because, when they have two meetings, after each other, (and sometimes three), without a break, then one loses one consentration more, in the latter meetings.
Also, I think this is a sign of dis-respect, to have these un-scheduled meetings.Because job-seekers also have schedules, even if they are un-employed.And it says in the Jobcentre 'Our Services Standards', that job-seekers should expect to be treated with respect.And I don't think that Mr. Winther treats me with respect, when he grabs hold of me, for un-scheduled meetings, like I explained about, in complaint 4, in my e-mail to you, from 23/7.So I think this should be added, in a complaint F.Regarding 'A'.I was told that I was going to have an Employment Zone-meeting, on 3/6, (on the sign on meeting a fourthnight before).But, I didn't really know what Employement Zones was.So I felt a bit socialy alienatied, actually.I didn't know what kind of meeting it would be.So I think I should have been given the information-pack before 3/6, so to not feel socialy alienated and confused/frustrated, (because I couldn't find about Employment Zones on the internet eighter).Regarding 'B'.The sanction have now been over-turned, (after an appeal by me).And Mr.Winter has written in a letter, that the Employement Zones Jobcentre-representative, would have marked the right address in the folder.
But she didn't.(So this is two complaints. The jobcentre-representative, didn't mark the right address.And, the Sencia-folders are a bit confusing, (for people who are stressed, since they go to many meetings), since they have many addresses in them).I said in the meeting, on 3/6, that I chose Sencia, because it was close to my home address.(It's really becuse Read are involved in my employment-case against Bertelsmann, but I didn't want to bring up that, then, since it would have taken a long time to explain).So the Jobcentre-worker must have understood I meant Sencia Pall Mall, I think.Still she failed to inform me, in the meeting, that it was Sencia Hanover St., which was the right office.Mr. Winter has also written to me, and said that the jobcentre-worker from 3/6, should have given me the Sencia referal-letter.
But this I wasn't given.I just noted the time, for the Sencia-meeting in my calendre/'filofax', when I was told the time.And then, the referal-letter, was sent to me, in the post.So I think the Jobcentre-advisor, understood I was going to Pall Mall, but failed to correct me, (almost as if to 'mob'/trick me, I'm sorry to have to say).So I think there should be at least a couple more complaints, from what I wrote above.Do you want me to define them, or do you want me to re-view a new complaint-definition, that you make yourselves?Thank you in advance for the help!Best regards,Erik RibsskogOn Wed, Sep 29, 2010 at 2:06 PM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:** Address removed for email *
29 September 2010
ICE Ref No: DWP00431/10
Dear Mr Ribsskog
Further to our telephone conversation of 27 September 2010, I am writing to clarify the elements of complaint we agreed to take forward.
From your correspondence I have clarified your complaints as follows;
A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It failed to inform you that this was regarding ‘Employment Zones’ or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.
B: The literature that you received from Sencia (Your Employment Zone provider) contained three different addresses. This caused you to miss an appointment and as a result your Jobseekers Allowance (JSA) was stopped. JCP has failed to fully investigate this.
C: JCP has informed you that a degree you obtained from Oslo University was the equivalent of HND level 4. You have advised that it should be level 5 but it has failed to fully investigate this.
D: On 1 July 2010 you were asked to attend a meeting at Williamson Square Jobcentre at 11.15 on 14 July 2010. When attending this appointment you were informed that you should have been there at 9.30.
E: You have asked JCP to clarify why you were interviewed by two people instead of one at the above meeting. It has failed to provide a satisfactory response.
I confirm the elements of complaint detailed above will form the basis of our examination. If you agree that your complaint has been accurately defined please contact me as soon as possible, it would be preferable if you could telephone me to avoid any delay. If you feel this letter does not accurately reflect your complaint, please contact me by 13 October 2010. We have accepted these complaints on the basis that they have not been the subject of legal proceedings or an Ombudsman’s investigation. If this is not the case, you must tell me. Likewise, if you decide to take this action during our investigation, please notify us.
If I do not hear from you by 13 October 2010, I will assume your complaint has been accurately defined, and your complaint will be passed to the Initial Action Team.
Please note that we are currently experiencing a high volume of complaints, and I hope you will understand that we deal with complaints in the order that we receive them to ensure that we provide a consistent level of service.
Your complaint is currently held in a queue, and as soon as a Resolution Officer is available to start the examination of your complaint, he or she will contact you direct to discuss your complaint, and determine the way forward. You will be given the opportunity, if necessary, to provide this office with any further information or evidence in relation to your complaint.
You will not hear from this office until your case has been allocated to a Resolution Officer, but please be assured that your complaint will be dealt with as soon as possible.
Yours sincerely
Martin Bruce
Gateway Officer
Independent Case Examiner's Office
Tel 0151 801 8824
Fax No 0151 801 8806
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****************************** **********
This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance
with our policy on the use of electronic communications.
************************************************************ **********
