---

From: Erik Ribsskog

[mailto:eribsskog@gmail.com]
Sent: Monday, June 07, 2010 4:50

PM
To: SG PLAINTES
Subject: Complaint about the Local

Goverment Ombudsman/Fwd: Complaint against Liverpool City

Council

Hi,

I'm from Norway, but live in the UK.

Here one can see how some people treats Norwegians in the UK.

They bully me and call me 'Ms', like mobsters, and they suggest to

meet foreigners at a sweaty Gym, instead of replying in writing, like I

wanted.

I think that some mobsters attacked me at the Liverpool City

Council Gym and that some mobsters in the Council and at the Local

Government Ombudsman covered it up.

I guess this could be, since I'm Norway.

And according to the EEA-agreement, I have the same rights as

EU-citizens, in the UK.

So I think you should make the Liverpool City Counil and the Local

Government Ombudsman, pay me a lot of money in compensation, for all their

crap, that I have to take, since I'm from Norway, or why they do this.

Best Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date:

Mon, Jun 7, 2010 at 3:36 PM
Subject: Re: Complaint against Liverpool City

Council
To: LGOAT Mailbox <L.Mailbox@lgo.org.uk>

Hi,

ok, I guess it's nothing to do about that case then.

I thought you let the Coucil get away to easy.

I mean, I send them a written complaint, and the offer to meet me

in a sweaty gym.

I go to the gym to work-out, not to have meetings.

Meetings I think should be held somewhere with less sweat,

endorfines and hormones in the air.

So I thought it was just riddiculus, that you let the Council get

away.

All I wanted was a reply in writing from them.

Which I think is the norm, if one send a written complaint.

But all this non-sense with the Council suggesting meetings at the Gym,

and you at the Ombudsman letting Liverpool City Council getting away with

that.

I think that this reminds me of another smell than the one at the

gym.

All of this smells really, I think.

But I guess it's nothing to do about this.

Regards,

Erik Ribsskog

On Mon, Jun 7, 2010 at 3:21 PM, LGOAT Mailbox <L.Mailbox@lgo.org.uk> wrote:

Dear Ms

Ribsskog,

Thank you for your

reply.

You could continue with

the case that you regard more serious if you wish but the previous advice

would still apply and you would need to provide us with evidence that the

council’s complaints process has been completed (The council would

normally respond in writing at each stage of a formal

complaint)

If the issue regarding

harassment at the gym is something that we have considered before however

we would not be able to consider it again.

Yours

Sincerely

Kerry Anne

Hartnett

Customer Service

Advisor |

LGO Advice Team

| DL: 02476 820 132 | 0300 061 0614

The Oaks, No 2 | Westwood Way | Westwood Business Park | Coventry | CV4 8JB |

www.lgo.org.uk

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 07 June 2010 15:04
To: LGOAT

Mailbox
Subject: Re: Complaint against Liverpool City

Council

Hi,

I don't think one phone-call like that, is something to

make a fuss about.

But I thought the problems with the harassment

against me at the Council Gym, was more important.

So I thougth that maybe I could go on with that case,

since I didn't think it was properly sorted.

Best Regards,

Erik Ribsskog

On Mon, Jun 7, 2010 at 12:08 PM, LGOAT Mailbox <L.Mailbox@lgo.org.uk> wrote:

Dear Mr

Ribsskog,

Thank you for your

email.

I have established from

searching for your details that you had a complaint investigated by the

Local Government Ombudsman which was closed in February 2009. (08 000

279)

If you have a new

complaint with the council you will need to complete the council’s own

complaints procedure before requesting that the Ombudsman considers your

complaint for investigation

Please also note that we

do not simply tell councils what to do, we would only make recommendations

to a council in the event that fault was found during a complaint

investigation by the Ombudsman.

If you would like to

raise a new complaint because you have completed the council’s complaints

procedure then please fill out the attached form and return it with a copy

of the council’s final response to your complaint.

Yours

Sincerely

Kerry Anne

Hartnett

Customer Service

Advisor |

LGO Advice Team

| DL: 02476 820 132 | 0300 061 0614

The Oaks, No 2 | Westwood Way | Westwood Business Park | Coventry | CV4 8JB |

www.lgo.org.uk

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Filename not specified.

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 06 June 2010 23:46
To: LGOAT

Mailbox
Subject: Complaint against Liverpool City

Council

Hi,

I had a complaint against Liverpool City Council,

(Lifestyles Gym), that I wanted them to reply to in writing, (back in

2006!).

You at the Ombudsman said they didn't have to, since

they offered to meet me at the gym.

On 28/5, Lifestyles called me, wanting me to reply to a

customer survey.

I tried to explain, that I had a complaint against

them, and because of this, didn't want to be part of the survey.

But the person calling didn't speak that good

English, I think I have to say.

So it ended with me having to hang up.

Can't you please tell the Council to reply to my

complaint in writing, so that we get this case over with?

Best Regards,

Erik

Ribsskog

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NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.