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Google Mail – FW: Complaint about Mrs. Henderson at the Williamsons Sq. jobcenter in Liverpool

Erik Ribsskog

<eribsskog@gmail.com>

FW: Complaint about Mrs. Henderson at the Williamsons Sq. jobcenter in Liverpool

Erik Ribsskog

<eribsskog@gmail.com>

Thu, Jul 23, 2009 at 4:37 PM

To:

ice@dwp.gsi.gov.uk

Hi,

the jobcenter haven't replied to this complaint at all, so I think this complaint-case, should be

treated by you, at the Independent Case Examiner, since the Jobcenter have failed to follow

the complaint-procedure.

And when I go to the jobcenter, I have to have meetings with Mrs. Henderson, and she's taking

phone-calls to me, even I've complained about her.

So I think this is so poor standards from the Jobcenter, so I'm sending this to you, at the

Independant Case Examiner, to hear what I should do, when the Jobcenter-manager, don't deal

with the complaint at all.

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Monkhouse Alison JCP CLYDEBANK SOUTH AVENUE <ALISON.MONKHOUSE@jobcentreplus.gsi.gov.uk>

Date: Wed, May 27, 2009 at 5:00 PM
Subject: FW: Complaint about Mrs. Henderson at the Williamsons Sq. jobcenter in Liverpool
To: eribsskog@gmail.com
Cc: Hart Colette JCP WILLIAMSON SQUARE <COLETTE.HART@jobcentreplus.gsi.gov.uk>

Good afternoon Mr

Ribsskog,

I received your e-mail today and am

seeking to involve the Jobcentre Manager in the response. You should have

this within 10 days.

Regards

Alison

Monkhouse

Operations

Manager

Employer

Direct

Clydebank

tel 0141

435 6015

alison.monkhouse@jobcentreplus.gsi.gov.uk

P

Save Paper – Do you really need to print this e-mail?

—–Original Message—–
From: Erik Ribsskog

[mailto:eribsskog@gmail.com]
Sent: 27 May 2009 05:40
To:

Employer Direct Vacancies
Subject: Complaint about Mrs. Henderson at

the Williamsons Sq. jobcenter in Liverpool

Hi,

I was at 26 week review meeting, at the Williamsons Sq. jobcenter, in

Liverpool,

on Thursday last week.

This incident has been runing a bit in the back of my head, since

then.

Now I think that I should send a complaint about what happened in the

meeting,

since I was a bit intimidated, by Mrs. Henderson.

I thought that the meeting had ended a couple of times, because there

were

several things that was being gone through, in the meeting, in

several

bulks.

There were several things on the agenda in the meeting, but I didn't

have the

agenda, so I a couple of times, thought that the meeting was over.

But then Mrs. Henderson said that, if I did that again she was going to

show

me what she did to men, who didn't do like she said.

I've been having this in the back of my head.

And Mrs. Henderson also found jobs that where low paid, for me, and

that weren't

full-time, and that were in Southport, and places like that, even if I have

a good

education and am an experienced manager.

So I also think this seemed aquard.

But the main complaint is that Mrs. Henderson intimidated me, and

threatened me,

and told me that I had to sit down, or else she was going to tell me what

she

did with men that didn't do like she said.

I think Mrs. Henderson went to far with this comment.

Both of us in the meeting were adult, and even if I'm unemployed at the

moment,

I don't think I should accept being threated condesending, or

patronised.

So I think there are some under-laying feelings or something, that makes

Mrs.

Henderson not threat me objective, in the meetings.

Or at least that's how it seems to me.

So I think that I should send a complaint about this, since now I'm not

looking forward

to meeting Mrs. Henderson again, since she acted out of line, I have to

say, in the

meeting, for some reason.

So I hope you can check out what this was about, because I don't people

should

accept to be threated poorly, just because they are unemployed at a

specific

moment.

Yours sincerely,

Erik Ribsskog

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