johncons-blogg

Jeg sendte en klage til CISAS

Gmail – Complaint/Fwd: Complaint about T-Mobile/Fwd: Update/Fwd: Could you please forward this complaint to T-mobile UK?

Erik Ribsskog

<eribsskog@gmail.com>

Complaint/Fwd: Complaint about T-Mobile/Fwd: Update/Fwd: Could you please forward this complaint to T-mobile UK?

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:35 PM

To:

info@postrs.org.uk

Hi,

I understand that this complaint is meant to be sent to you.

(The Communication Ombudsman advice me to do, in an e-letter, from earlier this week).

Thanks in advance for any help with solving my complaint against T-Mobile.

(Please see the forwarded e-mails for the details of the complaint).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-

From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sun, Nov 27, 2011 at 6:25 PM
Subject: Complaint about T-Mobile/Fwd: Update/Fwd: Could you please forward this complaint to T-mobile UK?

To: The Ombudsman <enquiries@os-communications.org>

Hi,

I wanted to complain about some doubfull pracises, from T-Mobile, when it comes to custommer-support, (please see the forwareded e-mails), and hopefully get some kind of compensation for the misery, that T-Mobile have made me suffer, in connection with this complaint.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Nov 24, 2011 at 6:34 PM
Subject: Update/Fwd: Could you please forward this complaint to T-mobile UK?
To: Businesscare@t-mobilesupport.com

Cc: investor.relations@telekom.de

Hi,

today I was again at the T-mobile-shop, at Bridges Shopping Centre, in Sunderland.

Jaqueline, who sold me the insurance I didn't want, on Saturday, without asking, wasn't there.

I checked your website, and saw that the broadband USB-stick was £29.90 and not £39.90, like your representative Jaquline told me, on Saturday.

When asked her, later that day, what the insurance was about.

She said it was part of a 'package'.

I checked your website, and it mentions no such package.

It says this item is for sale for £29.90.

So this was fraud, I think.

I'm an economist, and have learned about business-law, and from what I remember, from this module, which I had in the 80's, you have to ask first, if the customer want's a product or service.

I asked for the price of the gadget, and was presented with the price of the gadget plus insurance added togheter, without exlaining that this was including insurance.

This is fraud-crime, as far as I understand it.

I went back to the shop today, and talked with Assisting Manager Steven there.

He said _I_ had to call the insurance-company within 14 days to get a refound.

I think this is very bad customer-support.

I was tricked in you T-mobile-shop and I have to clean this up myselves.

I've worked as a Shop Manager, in three supermarkets, (Rimi/ICA), in the Oslo-area, and I think this was very, very poor customer-support, from both your Jaqueline and your Steven.

You should be ashamed of yourselves, I think.

I explained to the Assistant Manager Steven that often calling a phone-number like that is expensive, and it would probably cost me around £10 to get the £10 refund.

He didn't offer to call the insurance-company himselves, from the shop.

This was so poor customer-support I think.

On top of the fraud and lieing from Jaqueline.

To use modern language, I think your custommer-support suck.

I asked the Assistant Manager to get the e-mail addresse to T-Mobile UK and the insurance company.

He couldn't give me eighter.

He just tried to steal my pen, and stood there with tears almost in his eyes, but didn't appologise, for the fraud by Jaqueline there, on Saturday.

It's like your shop is full of criiminals I think, who have no idea about manners or customer-support.

I think how your shops in the UK are threating customers is shocking.

As a person who have worked with customer-suppport and shop-running for around 20 years, I think this was way, way below the standard one should expect from big companies like T-mobile/Deutche Telekom.

Is this your standard custommer-support?

Don't you aim higher?

I'm going to warn people, on my blog, about that T-Mobile have bad custommer-support.

And I forward this e-mail to the Police who should really investigate this as fraud, I think.

Even if they probably have enough to do with criminals on the streets, but it seems T-Mobiles hires criminals, so to give the Police even more to do.

With very disapointed regards,

Erik Ribsskog

———- Forwarded message ———-
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sat, Nov 19, 2011 at 7:15 PM
Subject: Could you please forward this complaint to T-mobile UK?
To: Businesscare@t-mobilesupport.com

Hi,

today I went to the shopping-centre Bridges in Sunderland to buy a mobile broadband gadget.

I first went to Carphone Warehouse, and I found the gadget I wanted in their advertising-folder, and was stopped by a man in the shop, before I got to the check-out, he wondered what I was buying and I showed him the picture.

He said they were going to get them on Monday, but didn't have them in the shop now.

I then went to the T-mobile shop, also at Bridges.

They wanted £40 for the same USB-stick that costs £35 at Carphone Warehouse.

I explained that I was a bit bored, so I thought it was ok to pay £5 more, since then I could have internet this weekend, and didn't have to wait untill Monday.

I was told by the woman there that I could get it less expensive, but then it was only for one month.

Later today, at the library, I saw that I had paid for insurance, that I hadn't asked for or even been informed about.

I'm an economist, from Upper Seconday school, so I know that these insurances are often unecessary, since customers are also proctected by law.

So I would have wanted this insurance, if I had been asked.

When I shopped some groceries at Tesco, then I dropped by T-mobile again, and spoke with the blonde woman there, (her intials were J. C. it says on the invoice).

She said the insurance was part of a package.

I told her I'd check you website, and read the details there, since T-mobile didn't have a folder like Carphone Warehouse.

That I could see there.

I had to get all the information from the sales-person.

I now read on your website, that this device is only £29.90.

It doesn't say anything about a package.

So I think your saleswoman first tricked me and then lied about a package.

It should be possible to buy this item for £29.90 without insurance according to your website.

So this with a package was just some 'bullsh*t'.

I don't like to be tricked like this, and I know that the saleswoman should have asked me if I wanted insurance and not just assumed I would have it.

And she also later lied, the way I can understand it.

So I wanted to compain about this, and I want a refund for the insurance.

I like to send e-mails to 'proper' e-mail addresses.

Since then I get a copy in my e-mail programme, etc.

But I couldn't find one for the UK.

I'm also going to this shop, to complain again, next week.

But I think I also should get compensation for the time I have to spend on this.

So I hope you send me some money for the time I have to use on this.

I'm on Ladders, (even if I'm unemployed at the moment), so my time is really worth a lot of money, so I hope you send a cheque for around £200.

Really you should pay me even more, since things like this put grey hair into peoples heads.

Erik Ribsskog

PIC_4474.JPG
90K

18. desember 2011

E-post Klage

Jeg fikk en e-post fra the Communication Ombudsman

Gmail – Message from Ombudsman Services – Case 742120, Ribsskog

Erik Ribsskog

<eribsskog@gmail.com>

Message from Ombudsman Services – Case 742120, Ribsskog

The Ombudsman

<enquiries@os-communications.org>

Mon, Dec 12, 2011 at 1:09 PM

To:

"eribsskog@gmail.com" <eribsskog@gmail.com>

Please find attached a letter from Ombudsman Services: Communications.

3 attachments

ADOS5a4c.pdf
148K

OS Communications.pdf
111K

Ombudsman Services.pdf
242K

PS.

Her er vedlegget:

ADOS5a4c

18. desember 2011

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: Kan du slette disse sidene?

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: Kan du slette disse sidene?

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:23 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Hi,

this is a guy I don't know who has sent me a Facebook Friend Request.

He's also using a phoney name, it seems to me.

I want to report this as harassment-crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: jørgen Senne <jorgensenne@hotmail.com>

Date: 2011/12/11
Subject: Kan du slette disse sidene?
To: eribsskog@gmail.com

Hei

Jeg lurer på om

du kan slette disse sidene:

http://erikribsskog.blogspot.com/2008/10/na-er-det-sann-at-jeg-skjeler-i-fylla.html

http://johncons.wordpress.com/category/online-trakassering-jørgen-sennevik-notland-fra-facebook/

Jeg er i en

jobbsøker situasjon og det er uheldig om folk tror at jeg trakkaserer andre på

internett.

Beklager om du

ble såret, det var ikke meningen. Håper vi kan løse denne saken og legge den

bak oss.

Hilsen Jørgen

18. desember 2011

Anmeldelse E-post Online trakassering Politiet

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: ecard not viewed by 10 receivers.

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: ecard not viewed by 10 receivers.

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:17 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Bcc:

ecards@123greetings.com

Hi,

someone are sending a lot of forged spoofing e-mails in my name.

I wanted to report this as crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: 123Greetings.com <ecards@123greetings.com>

Date: Sun, Dec 11, 2011 at 8:38 PM
Subject: ecard not viewed by 10 receivers.
To: eribsskog@gmail.com

The ecards you sent to the following receivers on 27-Nov-2011 hasn't been viewed yet, even though we sent a reminder to them.

[runa.hoff@d-ikt.no]

http://www.123greetings.com/send/view/11127311216121239267

[asbjorn.finstad@d-ikt.no]

http://www.123greetings.com/send/view/11127511516221439617

[larvik.tingrett@domstol.no]

http://www.123greetings.com/send/view/11227611816214119617

[postmottak@svelvik.kommune.no]

http://www.123greetings.com/send/view/11227711816124150517

[mihovil.persson@sverige.nu]

http://www.123greetings.com/send/view/11327211316440702237

[gerd.liv.valla@lo.no]

http://www.123greetings.com/send/view/11327711716232245517

[annika.horten@d-ikt.no]

http://www.123greetings.com/send/view/11427811516121239617

[ripsen@gmx.ch]

http://www.123greetings.com/send/view/11727111316212545887

[bjorn.kolby@lo.no]

http://www.123greetings.com/send/view/11727811416536340767

[morten.nilsen@d-ikt.no]

http://www.123greetings.com/send/view/11727811616721339817

Our research shows that the most common reason for the receiver not getting the ecard, is a typo in the email address.

Please double check to see that the email address is valid.

If the email address is correct, then there is a possibility that the email we sent to the receiver did not reach their email inbox or got filtered into their bulk/ spam folder. You can ask the receiver to check in the Bulk mail folder and Junk/ Trash folder.

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This email was sent by 123Greetings.com, Inc., 1674 Broadway, New York, NY 10019.

18. desember 2011

Anmeldelse E-post Online trakassering Politiet

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: Heter du Hans Olav nå?

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: Heter du Hans Olav nå?

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:15 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Hi,

someone are sending a lot of forged spoofing e-mails in my name.

I wanted to report this as crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Hans Olav <hansolav@mailite.com>

Date: 2011/12/11
Subject: Heter du Hans Olav nå?
To: eribsskog@gmail.com

Heisann,

http://johncons-mirror.blogspot.com/2011/12/jeg-sendte-en-ny-e-post-til-northumbria_2390.html

Heter du Hans Olav, eller vet du bare ikke hva "forged spoofing e-mails in my name" betyr?

Mvh Hans Olav

18. desember 2011

Anmeldelse E-post Online trakassering Politiet

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: Pedofilidømte Thor Aage Mathisen fra Hamar (født 1972), den såkalte helikopterlegen

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: Pedofilidømte Thor Aage Mathisen fra Hamar (født 1972), den såkalte helikopterlegen

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:12 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Hi,

someone are sending a lot of forged spoofing e-mails in my name.

I wanted to report this as crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Asktje Oste <hamarsen@newmail.every1.net>

Date: 2011/12/11
Subject: Pedofilidømte Thor Aage Mathisen fra Hamar (født 1972), den såkalte helikopterlegen
To: eribsskog@gmail.com

Noen link?

Den såkalte helikopterlegen, pedofilidømte Thor Aage Mathisen fra Hamar (født 1972), er dømt til 10 års forvaring for:

Voldtekt av fem jenter, fire av dem under 16 år

Voldtektsforsøk av tre jenter

Å ha skaffet seg seksulaliserte foto av 16 jenter

Forsøk på å skaffe seg seksualiserte foto av to 2 jenter

Tre samleier med en jente under 16 år

Utpressing av 14 menn

Forsøk på utpressing av 7 menn.

Besittelse av barneporno.

Thor Aage Mathisen har fått diagnosen pedofil og dyssosial personlighetsforstyrrelse av de psykiatrisk sakkyndige, med behov for langvarig behandling for sin pedofilidiagnose. Det kan da bli snakk om medisinering med psykofarmaka, gruppe- og samtaleterapi og kjemisk kastrering. Thor Aage Mathisen vil kunne holdes i fengsel resten av livet, og vil under enhver omstendig bli holdt under oppsyn av myndighetene og være i psykiatriens varetekt så lenge han lever.

http://helikopterlegen.wordpress.com/2011/07/12/elikopterlegen/

Thor Aage Mathisen var også frimurer.

Han mener å ikke være pedofil og psykopat fordi han har en sønn på 5 år (per 2011) og en samboer (i følge telefonkatalogen bodde Thor Aage Mathisen og Mari Bjørnebye inntil nylig på adressen Maths Pedersens gate 3, 2318 Hamar). Samboeren og hennes foreldre har støttet den dømte mannen i retten.

Navnet helikopterlegen er i dag misvisende, siden han ikke lenger er lege da han er fradømt autorisasjonen.

Get email for your site —> http://www.everyone.net

18. desember 2011

Anmeldelse E-post Online trakassering Politiet

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: Din venn dddf ewq anbefaler deg å besøke GOOD GROUP DA / goodcandy.no

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: Din venn dddf ewq anbefaler deg å besøke GOOD GROUP DA / goodcandy.no

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:10 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Hi,

someone are sending a lot of forged spoofing e-mails in my name.

I wanted to report this as crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: dddf ewq <svvfsd@gmail.com>

Date: 2011/12/11
Subject: Din venn dddf ewq anbefaler deg å besøke GOOD GROUP DA / goodcandy.no
To: asdv dsd <eribsskog@gmail.com>

Hei asdv dsd,

Din venn dddf ewq anbefaler deg å besøke GOOD GROUP DA / goodcandy.no !

Klikk på adressen under for å besøke nettbutikken:

http://www.goodcandy.no

Hilsen,

GOOD GROUP DA / goodcandy.no
http://www.goodcandy.no/

18. desember 2011

Anmeldelse E-post Online trakassering Politiet

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: Message

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: Message

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:08 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Bcc:

carriesuemylou@yahoo.com

Hi,

someone are sending a lot of forged spoofing e-mails in my name.

I wanted to report this as crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Redneck Community <carriesuemylou@yahoo.com>

Date: Sun, Dec 11, 2011 at 7:21 PM
Subject: Message
To: eribsskog@gmail.com

Hi johncons,

msmonica has just left you a new message at Redneck Community

You can login and view your mailbox by clicking on the link below.

http://redneckcommunity.com/account/messages/

Regards,

Redneck Community

18. desember 2011

Anmeldelse E-post Online trakassering Politiet

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: Heter du This Week At InformationWeek nå?

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: Heter du This Week At InformationWeek nå?

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:05 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Hi,

someone are sending a lot of forged spoofing e-mails in my name.

I wanted to report this as crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Hans Olav <hansolav@mailite.com>

Date: 2011/12/11
Subject: Heter du This Week At InformationWeek nå?
To: eribsskog@gmail.com

Heisann,

http://johncons-mirror.blogspot.com/2011/12/jeg-sendte-en-ny-e-post-til-northumbria_9720.html

Heter du This Week At InformationWeek, eller vet du bare ikke hva "forged spoofing e-mails in my name" betyr?

Mvh Hans Olav

PS Du heter vel Hans Olav og, tenker jeg.

18. desember 2011

Anmeldelse E-post Online trakassering Politiet

Jeg sendte en ny e-post til Northumbria-politiet

Gmail – Report of crime/Fwd: Heter du E-kontakt nå?

Erik Ribsskog

<eribsskog@gmail.com>

Report of crime/Fwd: Heter du E-kontakt nå?

Erik Ribsskog

<eribsskog@gmail.com>

Sun, Dec 18, 2011 at 3:02 PM

To:

e-policing.mailbox@northumbria.pnn.police.uk

Cc:

gbrlo <gbrlo@unhcr.org>

Hi,

someone are sending a lot of forged spoofing e-mails in my name.

I wanted to report this as crime.

Regards,

Erik Ribsskog

———- Forwarded message ———-
From: Hans Olav <hansolav@mailite.com>

Date: 2011/12/11
Subject: Heter du E-kontakt nå?
To: eribsskog@gmail.com

Heisann,

http://johncons-mirror.blogspot.com/2011/12/jeg-sendte-en-ny-e-post-til-northumbria_9371.html

Heter du E-kontakt, eller vet du bare ikke hva "forged spoofing e-mails in my name" betyr?

Mvh Hans Olav

PS Du heter vel Hans Olav og, tenker jeg.

18. desember 2011

Anmeldelse E-post Online trakassering Politiet